2016 FORD MUSTANG Complaints

The backup camera is intermittently working on my car. The trunk also intermittently opens from both the fob and dash controls. Sometimes the trunk will not open at all. These are problems related to the wiring harness.

Who investigates and enforces in your agency Chapter 301 Title 49 of the United States Code concerning vehicle 3rd brake light harness wiring failed state inspection due to safety issue? Contacted Wynne Ford Dealership per Ford Motors Representative to have Wynne submit the paper work on amount charged and date of repair. I contacted Wynne three times and I have not received a response to my request. Request your assistance or pass on my fequest to the proper agency.

The contact owns a 2016 Ford Mustang. The contact stated that the rearview camera would function properly on the initial first use however, other attempts to use the rearview camera throughout the day would be unsuccessful. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the camera needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 100.

What component or system failed or malfunctioned, and is it available for inspection upon request? -The engine on my 2016 Ford Mustang EcoBoost is malfunctioning. My vehicle's RPM drop extremely low then rev high, then the car almosts cut off when I drive at low speeds, park, or stop at lights/stop signs. How was your safety or the safety of others put at risk? -I stopped driving my car any further than 10-15 mile distances because I was afraid the car may cut off while I'm driving down the road in traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? -I took my car to 3 different Ford dealerships, in Mississippi, North Carolina and Maryland. The first could not replicate the issue or find any issues, the second dealer whom I paid approximately $700 for repairs had my car for 3 weeks because they couldn't find the issue, so they replaced my spark plugs and an ignition coil and said it should be good. The third Ford dealership didn't diagnose it truly they just said it was leaking coolant so it had to be an internal coolant leak that has damaged my engine (causing a misfire), based on a Ford TSB that has apparently been out for a long time. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -It was inspected by 3 different Ford dealerships. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -The first time I had this symptom was in the spring of 2021, but it was a one time thing and it went away. The next time I noticed the issue was around July of 2021 which is when I took it to the Ford dealership near me in Mississippi. The first time the check engine light came on was in April of 2022 when I arrived in Maryland after I took it to the repair shop in North Carolina. Note: I was in the process of moving from Mississippi to the DC area, otherwise I wouldn't have even driven it that far.

NSTB could not help me because they said it is individual dispute. This is not an individual dispute. It comes under the Code reference below! I summited numerous complaints to NSTB on this matter. I did contact Ford Manufacturer who advised me to contact Wynne Ford to summit the paper work. Two weeks has elapsed and Wynne Ford has not summited the paper work. Request You have someone in your organization investigate the issue and get in touch with Wynne Ford or Ford Manufacturer since it comes under United States Code Chapter 301 Title 49! Your NHTSA representative made me aware of this Code and stated someone in your organization would investigate this matter. No one in this organization has investigated this matter or contacted them. A failed 3rd Brake light harness (Safety Hazard) caused my vehicle to fail State Inspection.

Two wiring harness went bad one stated below and the other a back up camera harness which cause safety hazards. a I spoke with Ford Motor Representative reference the issue below and she informed me that the Dealership needs to submit the paper work. I Contacted Wynne Ford,1020 W Mercury Blvd, Hampton, VA 23666, 757-838-3673, three times to send the necessary paper work to Ford Motor Company for reimbursement of approximately $278 I paid in March 2020 to replace the 3rd brake light harness. This failed harness caused my vehicle to fail the State Safety Inspection. I had only one return call from [XXX], Service Department Representative, I asked her Dealership to send the paper work to Ford Motor Company. Still I have not received any response from them if they sent the paper work. I informed [XXX] to include in the paper work Chapter 301 of Title 49 of the United States Code (U.S.C.) which requires a manufacturer of motor vehicles or items of motor vehicle equipment that contain a defect relating to motor vehicle safety to remedy the defect without charge. I request you reach out to Wynne Ford on my behalf. -----Original Message----- From: NHTSA Service Desk <[email protected]> To: [XXX] Sent: Fri, Apr 15, 2022 10:04 am Subject: Request #505645 RECALL INQUIRY 2016 FORD MUSTANG INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2016 Ford Mustang. The contact noticed a blister on the hood of the vehicle. The contact called the local dealer and sent photos of the fractured hood via email. The dealer called back to inform the cause of the blister was the corrosion. The manufacturer had been informed of the failure. The contact was referred to a collision shop. The vehicle was taken to the collision shop and was informed that the hood needed to be replaced. The vehicle was not repaired. The contact took the vehicle to another local dealer, Five Star Ford of Warner Robins (900 Russell Pkwy, Warner Robins, GA 31088, (478)215-8381) and was provided with the same information and informed that the hood needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 3,400.

The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number:22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated on 5/17/2022, his wife was using the rearview camera to reverse out of their garage and crashed into their other vehicle. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 62,571. VIN tool confirms parts not available.

The contact owns a 2016 Ford Mustang. The contact stated that after starting the vehicle, the check engine warning light was illuminated on the instrument panel. The vehicle was taken to an independent mechanic where the mechanic discovered a misfire in cylinder #3. The coil and the spark plug in cylinder #3 were replaced; however, the check engine warning light intermittently illuminated as the temperature gauge indicated that the engine was hot. The contact took the vehicle back to the mechanic where they discovered that the coolant level was low and recommended that the vehicle be taken to a dealer. The vehicle was taken to the dealer and the diagnostic test discovered that coolant had leaked into cylinder #3 and that the engine needed to be replaced. The manufacturer was notified of the failure and provided a case number. The contact was then referred to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 59,000.

The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.