2016 FORD MUSTANG Complaints

THIS CAR WAS NEVER WRECKED AND HAD APPROXIMATELY 7,000 MILES ON IT WHILE DRIVING 70 MPH ON THE HIGHWAY, THE PASSENGER DOOR DISLODGED AND CAME HALFWAY OPEN. WITHIN 5 MILES, THE DRIVERS DOOR DID THE SAME EXACT THING.

TL* THE CONTACT OWNS A 2016 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, CARBON MONOXIDE ENTERED THE VEHICLE THROUGH THE AIR CONDITIONING VENTS, WHICH CAUSED THE CONTACT TO HAVE HEADACHES AND NAUSEA. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS TAKEN TO THE FRIENDLY FORD OF CROSBY DEALER LOCATED AT 2425 US-90, CROSBY, TX 77532; (800) 568-9561 WHERE THE GAS KIT WAS REFILLED. THE CONTACT STATED THAT THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED THAT THE ODOR WAS GETTING WORSE EVERY DAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-568-9561 AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER AND A CASE NUMBER 12966085 WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 22,835.

I WAS DRIVING ON THE ROAD AND NOTICED MY PARKING BRAKE INDICATOR FLASHING. I DISCOVERED THAT IT WAS THE PARKING BRAKE HANDLE THAT WAS MOVING FREELY WAS BOUNCING AROUND ENOUGH NEAR THE PARKING BRAKE ENGAGEMENT POINT TO TURN ON THE LIGHT. I TOOK THE CAR IN FOR SERVICE. I WAS TOLD THAT IT WAS NORMAL AND THAT THEY TIGHTENED SOMETHING BUT IT DID NOT RESOLVE THE PROBLEM. THE CORRECT FIX INVOLVES REMOVING THE CENTER CONSOLE TO GET ACCESS TO THE ADJUSTMENT FOR THE BRAKE CABLES. THIS HAS NOT BEEN COMPLETED YET. THIS IS ONE OF FOUR PROBLEMS I HAVE HAD WITH THIS VEHICLE THAT HAVE NOT BEEN RESOLVED. THIS IS SOMEWHAT A SAFETY CONCERN. DEPENDING ON HOW LOOSE THIS IS, PARKING ON A SLOPE COULD FIND THE CAR IN A PREDICAMENT WHERE IT COULD GET LOOSE AND ROLL AWAY.

AFTER ABOUT 8 MONTHS OF PURCHASE OF THIS VEHICLE THE BACKUP CAMERA BEGAN TO ACT UP. THE CAMERA WOULD OCCASIONALLY GO TO STATIC OR A COMPLETELY BLACK SCREEN. I HAD FINALLY MANAGED TO HAVE TAKEN A VIDEO AND PRODUCED IT FOR THE MECHANIC TO SEE. THEY SAID THAT THEY COULD NOT RECREATE THE ISSUE SO THEY HAD BLAMED THE PROBLEM ON THE HEAT. WHILE I AGREE IT IS HOT IN THE STATE OF ARIZONA, THIS IS SOMETHING THAT SHOULD HAVE BEEN SORTED OUT DURING THE DEVELOPMENT CYCLES OF THE VEHICLE AND THE CAMERA. ARIZONA THE LAST I CHECKED IS A PART OF THE UNITED STATES WHERE FORD EXISTS AS A COMPANY AND ROAD TESTS VEHICLES ON ACCOUNT OF THE HEAT. THESE ARE SITUATIONS THAT SHOULD HAVE BEEN FIGURED OUT ALREADY. YOU ARE NOT EXPECTED TO RELY ON BACKUP CAMERAS, BUT IN A VEHICLE LIKE THIS IT IS AN IMPORTANT WAY OF BEING ABLE TO SEE OUT THE BACK OF THE CAR AND IS A PREMIUM ITEM. THIS IS ONE OF FOUR COMPLAINTS I HAVE HAD ABOUT THIS VEHICLE THAT HAVE NOT BEEN RESOLVED.

SINCE I HAVE PURCHASED THE CAR WITH 300 MILES I HAD TO TAKE THE VEHICLE IN BECAUSE THE TRANSMISSION WAS AT TIMES, HARD TO SHIFT, WOULD GRIND A GEAR. LOCKED ME OUT OF A GEAR, AND IN GENERAL CAN SHAKE AND PRODUCE LOUD THUMPING NOISES WHEN ENGAGING GEARS WHILE SITTING AT A STANDSTILL OR EVEN WHILE DRIVING DOWN THE ROAD. I WAS TOLD AT THE TIME THAT THIS WAS NORMAL BEHAVIOR. I HAD TEST DROVE MORE THAN ONE CAR BEFORE PURCHASING THIS ONE. NONE OF THE OTHERS BEHAVED THIS WAY. I HAVE DONE MORE RESEARCH AND DISCOVERED THAT THIS IS A VERY INTERMITTENT ISSUE BETWEEN BUILDS OF THE TRANSMISSION. I TOOK IT IN AGAIN FOR SERVICE. THEY HAD REMOVED THE TRANSMISSION AND SERVICED SOME PARTS. UPON GETTING THE CAR BACK IT ALMOST IMMEDIATELY WENT BACK TO DOING THE SAME THING. THIS IS NOT A BIG SAFETY CONCERN, BUT COULD CAUSE BIGGER AND MORE EXPENSIVE ISSUES DOWN THE ROAD DEPENDING ON WHAT IS HAPPENING TO THE TRANSMISSION. THIS IS ONE OF FOUR COMPLAINTS I HAVE WITH THIS PARTICULAR VEHICLE THAT HAVE NOT BEEN RESOLVED.

HAVE HAD ISSUES THAT THE CAR DRIFTS TO THE RIGHT ACROSS LANES UNDER ANY AMOUNTS OF ACCELERATION OR SPEEDS. ONE TIRE HAD GONE COMPLETELY WARN OVER THE COURSE OF SEVERAL MONTHS WHILE THE PROBLEM WAS MOST NOTICEABLE. AFTER NEW TIRES WERE PUT ON THE PROBLEM SWITCHED ITSELF TO STEERING TO THE LEFT INSTEAD. THE SUSPENSION AND STEERING COMPONENTS WERE INSPECTED AS WELL AS TIRE ALIGNMENT. NO MECHANICAL ISSUES HAVE BEEN FOUND. TO JUSTIFY THE CARS BEHAVIOR I WAS INSTEAD FALSELY ACCUSED OF MISHANDLING THE CAR ON NUMEROUS OCCASIONS AND PROVIDED PAPERWORK THAT CLAIMED IT WAS NORMAL FOR FORDS WITH ELECTRONIC POWER STEERING (EPAS/PDC) TO DRIFT AROUND THE ROAD ON THEIR OWN AND THAT IT WAS NOT A SAFETY CONCERN. THIS IS ONE OF FOUR COMPLAINTS WITH THIS CAR THAT HAVE NOT BEEN RESOLVED.

CLUNKING WHEN SHIFTING. THIS APPEARS TO BE WIDESPREAD ON 2015, 2016, AND 2017 FORD MUSTANGS. AFTER PROBLEM APPEARS, FORD TELLS CONSUMER IT IS NORMAL. FROM INTERNET RESEARCH, THIS PROBLEM IS WIDESPREAD AND FORD IS NOT ADDRESSING IT.

CLUNKING IN SHIFTING AUTOMATIC TRANSMISSION. LOAD CLUNK IN REAR OF CAR WHEN ACCELERATING FROM STANDING STOP. PROBLEM APPEARED AT 4,500 MILES ON NEW VEHICLE. FORD ATTEMPTED TO FIX, TOOK 3 VISITS AND OVER ONE MONTH. PROBLEM STILL REMAINS. FORD NOW TELLS ME CLUNKING IS NORMAL. I AM AFRAID THE CAR IS NOT SAFE TO DRIVE.

I WAS DRIVING MY 2016 MUSTANG GT BASE MODEL DOWN A STRAIGHT ROAD WITH THE TRACTION CONTROL "ON" AND THE CAR RANDOMLY LOCKED ALL OF THE WHEELS AND TURNED SIDEWAYS INTO ONCOMING TRAFFIC AND ONLY STOPPING WHEN I HIT A CURB. WHILE SLIDING THERE WAS NO THROTTLE OR BRAKE CONTROL BECAUSE THE TRACTION SYSTEM LOCKED ALL FOUR WHEELS. I WENT TO THE FORD DEALER PREVIOUS TO THIS INSTANCE TO COMPLAIN THAT THE FRONT SUSPENSION WAS NOISY AND THE VEHICLE WAS HARD TO CONTROL ON CERTAIN ROAD SURFACES AND IT FELT VERY UNSAFE. AFTER GIVING THEM THIS INFORMATION THEY SCHEDULED ME FOR AN APPOINTMENT A WEEK LATER AND LET ME DRIVE OFF. SUBSEQUENT TO SAY, THE VEHICLE TOTALLY LOST CONTROL 3 DAYS BEFORE THE APPOINTMENT. ROAD SURFACE WAS DRY, IT WAS SUNNY 94 DEGREES AND I WAS TRAVELING AT 40MPH ON A STRAIGHT ROAD AND MY VEHICLE HAS 26K MILES. THE NOISE AND CONTROL ISSUE WAS MINISCULE BUT EXISTENT ON THE VEHICLE AT 14K MILES AND ONLY KEPT GETTING WORSE. I NOTIFIED THE DEALER OF THE POSSIBILITY OF A SAFETY ISSUE BECAUSE OF THE CIRCUMSTANCES AND THEY WERE VERY DEFENSIVE AND MORE CONCERNED ABOUT CHARGING ME FOR THE DAMAGES THAT RESULTED FROM THE VEHICLE MALFUNCTION. I REQUESTED THAT THE COMPUTER LOGS BE PRESERVED AND SENT TO FORD AS IT MAY BE A SAFETY ISSUE AND I WAS TOLD THAT THEY WOULD CHARGE ME EXTRA FOR THAT AND THAT IT WOULD BE QUITE EXPENSIVE AS TO DISCOURAGE ME FROM REPORTING IT. I RETAINED A PRINTOUT OF MY INITIAL COMPLAINT THAT WAS DOCUMENTED AT THE DEALER UPON MY INITIAL VISIT. VEHICLE IS CURRENTLY UNDER FACTORY WARRANTY AND IS BEING DIAGNOSED FOR THE FRONT SUSPENSION NOISE ISSUE.

PURCHASE DATE 4-16. EIGHT DOCUMENTED VISITS TO DEALER/REPAIR. OTHER VISITS WHERE SERVICE ADVISER SAID TO RETURN WHEN SYSTEM FAILURES WERE HAPPENING, AS PROBLEM WOULD RESOLVE BEFORE I ARRIVED AT SERVICE. RE WATER INSIDE, DRIVER DOOR ISSUES, SYNC, CAMERA/STEREO ELECTRICAL ISSUES INCLUDE DOORS WILL NOT UNLOCK AT TIMES, TAKES MULTIPLE ATTEMPTS TO BE GRANTED ACCESS INTO CAR, THUS CAUSING SAFETY CONCERN. SYNC GOES OUT FAIRLY REGULARLY INCLUDING PHONE FUNCTION, BACK UP CAMERA, STEREO. CURRENTLY IN SHOP AGAIN SINCE 7-3-17 @ 9 AM.(16 CONSECUTIVE DAYS THIS TRIP). SAFETY CONCERN OF MOST IMPORTANCE TO ME IS THE FACT THAT CAR HAS LOST POWER MULTIPLE TIMES ON HIGHWAY AND THANKFULLY HAS NOT YET BEEN IN A MAJOR ACCIDENT. QUICK REFLEXES OF DRIVERS BEHIND ME ARE ONLY REASONS THAT ACCIDENTS HAVE BEEN AVOIDED THUS FAR. I AM TOLD BY DEALER THAT THIS IS A THROTTLE BODY MALFUNCTION. THROTTLE BODY HAS BEEN REPROGRAMMED AFTER A NEAR REAR END ACCIDENT ( HIGHWAY/ INTERSECTION/TURN). THROTTLE BODY WENT OUT WITH NO WARNING CAR INSTANTLY DECELERATED WITH NO ACCELERATION CAPABILITY. ONE WEEK LATER THROTTLE BODY FAILS AGAIN CAUSING A NEAR ACCIDENT THAT WOULD HAVE BEEN FATAL IN NATURE DUE TO THE SPEED OF TRAFFIC ON HIGHWAY. MY 7 YEA OLD WAS IN REAR SEAT. MY CHILDREN ARE NO LONGER FOR ANY REASON ALLOWED IN THE VEHICLE SINCE OCTOBER 2016. THROTTLE BODY HAS YET AGAIN BEEN REPLACED JUNE 2017. THIRD ATTEMPT TO REPAIR THIS CAR WITH NO INDICATION THAT THIS IS A REPAIR, IT SEEMS TO BE MERELY A REPAIR ATTEMPT AS THIS PROCESS OF ATTEMPTED REPAIRS HAS CAUSED 3 NEAR REAR ACCIDENTS. THIS CAR HAS PROVEN ITSELF TO BE A DANGER ON THE ROAD AND A MAJOR SAFETY HAZARD FOR ANYONE INSIDE OR OUTSIDE OF THIS VEHICLE WHILE IT IS IN MOTION. LOW MILEAGE IS INDICATOR OF HOW UNTRUSTWORTHY VEHICLE IS TO ME. IT IS ONLY DRIVEN BY ME, NO PASSENGERS ALLOWED. ONLY DRIVEN IF ANOTHER CAR CAN NOT BE BORROWED. UNRESOLVED ISSUES.