2018 FORD MUSTANG Complaints

The contact owns a 2018 Ford Mustang. The contact stated that the front driver’s side and front passenger’s side seat belts failed to retract and failed to properly secure the occupants seated in the vehicle. The vehicle was taken to the local dealer who replaced the seat belts, and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 50,000.

Check engine light came on. Took car to dealership where I learned that the car needs a new engine due to coolant leaking into the cylinders. I later learned this is a "known issue" with this engine, yet Ford has refused to fix or do a recall. The engine could fail or catch on fire if not replaced.

The contact owns a 2018 Ford Mustang. The contact stated that while starting the vehicle, there was a misfire coming from the engine. The contact stated that the vehicle was shaking abnormally, with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the head gasket had failed, and the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 66,637.

Clutch pedal is making a creaking sound when pressed and released. This is known on online forums to lead to failure of the welds near the top of the pedal arm where it pivots. This can cause the pedal to come off while driving and is not safe.

Took Mustang Ecoboost to Ford dealership as result of steady check engine light. Prior to check engine light rough idle at start up that smooths out after 10 to 15 seconds. Dealer identified CYL 3 misfire as well as random misfires. They also observed carbon tracking on plugs. Dealer replaced plugs and performed GDI cleaning service. About three weeks following repair same conditions reappeared rough idle and check engine light. Upon dealer inspection and use of bore scope discovered coolant intrusion in cylinder and recommended long block engine replacement. The second dealer appointment was several days after my warranty expired and mileage was 30,106 miles. Although the dealership was very supportive and understanding Ford would not provide any assistance even after I also pursued relief directly. As a result the long block engine replacement cost is $8,200. After considerable research was able to identify that ecoboost 2.3 engines as well as other small ecoboost engines all had a block defect that has since been corrected. The defect tends to permit, over time, coolant to leak into cylinders. Although a new head gasket may correct the condition, Ford normally recommends long block engine replacement as a long term fix. This condition if not attended to or if coming on suddenly will cause total engine failure. And, as failure can only occur when operating an engine failure under any driving condition is fraught with danger. To my knowledge Ford has not taken any steps to address this issue with the 2.3 liter engine built prior to about February 2020. And, at that time made an engineering change to the engine block addressing the design defect. Additionally, Ford did provide relief to owners of other smaller ecoboost engines having a similar design defect. At the present time there are several class actions suits pending for this 2.3 coolant intrusion issue. One final point should an ecoboost experience CYL or random misfires ensure bore scope is employed.

The contact owns a 2018 Ford Mustang. The contact stated while attempting to accelerate from a stop, the vehicle jerked until shifting into gear. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the CDF drum and the main control were faulty and needed to be replaced. The vehicle was not repaired. The contact referenced Technical Service Bulletin: 25-2126 as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage 102,000.

The contact owns a 2018 Ford Mustang. The contact stated that while the vehicle was parked, the contact stated that the vehicle failed to shift into reverse properly, with several unknown warning lights illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 70,000.

Backup camera fails frequently. Screen turns blue and error message of backup camera not available is displayed on the screen.

The contact owns a 2018 Ford Mustang. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a certified mechanic who diagnosed the vehicle with a misfire in cylinder #1, and coolant leaking into the engine. The mechanic referred the contact to the dealer. The vehicle was taken to the dealer who confirmed the diagnosis and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 49,000.

Car has issues with SYNC software and Radio Module and the display screen goes black while reverse parking or using the navigation system. Car is with the dealership and they are not able to do diagnosis as ford sync system has issues.