2020 FORD MUSTANG Complaints

Rear camera is doing the same thing as the other recalls screen glitches when backing up screen turns blue

The contact owns a 2020 Ford Mustang. The contact stated while driving at an undisclosed speed, there were several unknown warning lights illuminated. Additionally, the contact noticed smoke inside the vehicle and there was smoke coming from under the hood. The vehicle was towed to the dealer where it was diagnosed with failed pistons and a blown engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 73,300.

The back up camera periodically has a black screen or a blue screen. The sound of an object getting closer some times works and sometimes doesn't. Also the lines showing where the tires are on the camera do not appear either. Transmission was replaced under warranty for several issues. It's the 10 speed version. However even with the new transmission. It tends to lag on gear 4 mainly.

The contact owns a 2020 Ford Mustang. The contact stated while driving at an undisclosed speed, the contact noticed an unusual whining sound. No warning lights illuminated. In addition, the contact stated that the steering rack column was unusually loose. The vehicle was towed to the dealer where it was diagnosed with a failed steering rack column. The contact was informed that the steering rack column needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline and report the failure. The contact referenced an unknown recall repair which had a similar failure description, however the contact's VIN was not associated with the unknown recall repair. The failure mileage was approximately 37,000.

Transmission Issue. Transmission slams into 2nd gear when downshifting from 3rd. Transmission has grinding noise when going from 4th to 5th. Potential safety issue due to potential transmission failure. Yes, problem is reproducible, however, it is awaiting inspection at Mike Patton Ford. No warning lamps. Car has had transmission issues intermittently since 4/2020. This issue started 2 weeks ago.

On 03.29.25 (Saturday) the car started rough and the check engine light came on. I took it to the mechanic 03.31.25 (Sunday) and they inspected the car and told me that it is either the head gasket or the engine block is cracked because there is coolant intrusion into the cylinders. They asked me to call FORD customer service and ask if there was any way to cover it under warranty as the car only has 64K miles. I was told no, the warranty was 5yrs or 60K whichever came first and the 5 years was October of 2024. They suggested I file a report with the NHTSA. The vehicle right now is at the mechanic as I try to decide what I would like to do with it. If the engine failed when driving, I don't know what would have happened. There were no other symptoms to the problem prior to the failure. In fact, weeks earlier I had it inspected to see if any maintenance was needed and it got a clean bill of health.

The contact owns a 2020 Ford Mustang. The contact stated that while in reverse(R), the back over prevention camera intermittently failed to operate as needed and was distorted or there was a blank image on the screen. Upon investigation, the contact discovered NHTSA Campaign Number: 20V575000 (VISIBILITY, BACK OVER PREVENTION); and linked the failure to the recall. The vehicle was taken to a dealer and a diagnostic test was performed and the camera failure was confirmed. The dealer notified the contact that the vehicle was previously repaired under the recall. The manufacturer was made aware of the failure and the contact was provided a case number. The manufacturer advised the contact to call the NHTSA Hotline to report the failure. The failure mileage was approximately 60,000.

The contact owns a 2020 Ford Mustang. The contact stated while driving 55-60 MPH, the check engine warning light illuminated. The vehicle was taken to AutoZone, where the contact was informed that there was no coolant in the vehicle. The contact added coolant to the vehicle; however, the failure persisted. The vehicle was taken to the dealer, where it was diagnosed that the head gasket had failed, causing coolant intrusion into the engine. The dealer determined that the entire long block and the head gasket needed to be replaced. Additionally, the dealer informed the contact that the long block and the head gasket needed to be aligned correctly. The vehicle was not repaired. The manufacturer was notified of the failure and offered to partially cover the cost of the repair. The failure mileage was approximately 53,500.

APIM: Failure at 47,,047' Very well known problem! Ford needs to discount or fully replace these components that keep failing.

The contact owns a 2020 Ford Mustang. The contact stated while driving 25 MPH, the check engine warning light illuminated. The contact stated that the engine overheated while driving. The contact was able to pull over and the vehicle was towed to the local dealer to be diagnosed. The contact was informed that there was coolant in the combustion chamber, engine block, and cylinder head, and the low-pressure fuel pump had failed. The dealer recommended an engine replacement. The vehicle was not repaired. The vehicle was taken to an independent mechanic who replaced the head gasket, but the failure recurred. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 86,000.