2016 FORD MUSTANG Complaints
View complaints related to 2016 FORD MUSTANG. The complaints found here are submitted by actual consumers with first hand experience. There are more than 360 complaints submitted for the 2016 FORD MUSTANG. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 FORD MUSTANG- Mount Holly, NC
The contact owns a 2016 Ford Mustang. The contact stated that while driving at approximately 45 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed with a cylinder #3 misfire, and that the spark plugs, coil pack, vacuum sensor, and engine needed to be replaced. The vehicle was repaired, but the failure reoccurred two days later. The vehicle was taken back to the same dealer where it was diagnosed that the coolant level was low and there was coolant leaking into cylinder #3, and the engine needed to be replaced again. The manufacturer was notified of the failure. The failure mileage was 79,575.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 FORD MUSTANG- Tillamook, OR
Smoke came up from under both seats within a few weeks of each other, found burned harness and plug at both heated/ cooled seat control modules mounted under seats. Researched and found a fix that will cost hundreds of $$ per seat but no recalls. I would think smoke and burning electrical in the interior of nearly ALL Ford products with heated/ cooled seats would be a safety recall?
Source: NHTSA WEB SITE -
2016 FORD MUSTANG- Buckeye, AZ
I took my 2016 Ford Mustang to a local Discount Tire store to replace my front passenger seat tire. A few minutes after my car was pulled into the work Bay I was called to the front desk. The store supervisor advised me at that time that his technicians noted that my Lug nuts were swelling and would soon either burst causing my tire to potentially become dislodged or at the very least many garages would not be able to remove the lug nuts and ultimately the tire. He added that this was a common and known issue of Ford and there was even a potential class action suit regarding the issue. Of course the Supervisor's "fix" was to sell me a kit of replacement lug nuts which i Purchased at the cost of $95 dollars. I feel this is very dangerous and Ford should be responsible to reimburse me for the cost to replace inferior parts.
Source: NHTSA WEB SITE -
2016 FORD MUSTANG- Mesa, AZ
Back Up camera working intermittently. If I shake the wires in the trunk it will work. I purchased this car in November and immediately received a recall notice from Ford for the back up camera. I scheduled the car in for the recall and dropped it off to be repaired. I was notified from the dealer that the car was ready to go and picked it up. Immediately I noticed that the camera was still not working. The dealer said that the recall was to check and see if the recall was completed. (Does that really make any sense?). They said another dealer had completed the recall so their work was done. So I have a car that had a recall but now it does not as they say they have completed it but in reality, the original recall item is still not working.
Source: NHTSA WEB SITE -
2016 FORD MUSTANG- Denver, CO
Ford issued a notice in 2018 TSB 18-2256 stating that they knew evaporator cores were leaking refrigerant into the cabin of the cars but did not issue a recall. I know this issue may not lead directly lead to an injury from an accident but the system failure does release toxic chemicals that should not be in the cabin of a vehicle. Because this is a health risk to the occupants of the affected vehicles there should be a recall. I have had my 2016 Ford Mustang in to the Ford mechanic no less than 4 times since I bought it in late 2016 and each time they came up with some new cause for my AC not working and each time the system failed again in less than 2 years. Each time the problem was a supposed refrigerant leak in some other component of the AC system. Now that they've run out of things to replace they have speculated that the most likely cause is a bad evaporator core. My suspicion is that the evaporator core has been the issue from the beginning. Since Ford didn't issue a recall I have been subjected to years of exposure to dangerous chemicals due to this issue. Please make for recall these vehicles for the safety of the occupants of the affected vehicles
Source: NHTSA WEB SITE -
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2016 FORD MUSTANG- Peoria, AZ
I had a back up camera recall done, and several months later, the exact same problems happened. Exactly the same symptoms and results. When shifting into reverse, the camera, in more than 50% of the time, the camera fails, just like before the first recall. The dealer says one fix per recall, and if I want it fixed now, it will be $400. It is a defect and should be fixed properly, not the sloppy fix done previously
Source: NHTSA WEB SITE -
2016 FORD MUSTANG- Pensacola, FL
The contact owns a 2016 Ford Mustang. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was unable to pull to the shoulder of the roadway and the vehicle failed to restart. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the engine block failure. The vehicle was not repaired. The contact stated that the failure had occurred four times. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 70,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 FORD MUSTANG- Wilmer, AL
Engine Failure. In the right situation, complete loss of power of vehicle could cause several safety problems including Injury and/or Death. The problem was determined by the dealer and Extended Warranty Inspector. There were no warning lamps or any other indications of a complete engine failure. No smoke exiting the exhaust, no contaminated oil, plenty of coolant in radiator, and was not making any noise. Reason for taking the car in for service was, on Oct 1, 2024 the gauge was acting erratic. The car never ran hot. The car was taken to the dealership on Oct 2, 2024. 2 days after, received a call with results stating that I need a complete engine replacement due to overheating and coolant found in cylinder #3.
Source: NHTSA WEB SITE -
2016 FORD MUSTANG- Merritt Island, FL
Vehicle is 2016 garage kept, just under 18,000 miles. Check engine light is on. Code scanner indicates EGR leak. EGR valve replaced, check engine light reset. No code for about 3 weeks. Started getting gas filler warnings and check engine light back on again EGR issue. Getting ready for a road trip took vehicle to Ford to troubleshoot check engine light. Identified problem as a cracked fuel tank near where the filler connects. I researched what I can on-line and others have this same issue. Wondering if this is a defect?
Source: NHTSA WEB SITE -
2016 FORD MUSTANG- Alexandria, VA
Ford currently has a TSB (15-0192 idle smoking) out on the Ford Mustang, specifically my car. They know it is an issue, and that several people are having problems with it. But they are not considering it a recall. These cars are having heavy amounts of smoke residuals, which is both damaging to the environment, and to people’s respiratory care as it is blowing major amounts of smoke in the air, and therefore cannot pass an emissions test in my state of Virginia specifically. I believe that Ford knows this is an issue and it should be considered a recall based on current Efficiency and energy standards for vehicles.
Source: NHTSA WEB SITE