2016 FORD MUSTANG Complaints

View complaints related to 2016 FORD MUSTANG. The complaints found here are submitted by actual consumers with first hand experience. There are more than 360 complaints submitted for the 2016 FORD MUSTANG. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 FORD MUSTANG
    - Gaithersburg , MD

    The 2016 used car that I bought in 2017 with 20,711 miles has a defective ecoboost engine that leaks coolant on to the cylinder heads & causes engine failure. The vehicle has less than 100,000 miles & is currently in engine failure. Ford knew about this defective engine & never sent me a recall. There are class action lawsuits in CA & DE against FORD for the same ECOBOOST engine in my car. They want to charge me $12,000 for a new engine. I had a 5 year 100,000 mile warranty expire due to 5 yrs expiration & not the mileage, during covid while the car sat in front of the house & was barely driven. Once covid lifted restrictions I drove to Florida & put some miles on it locally & the engine is failing. This is absolutely absurd & Ford should be held accountable & be investigated in the state of MD for consumer fraud. This defective ecoboost engine dates back to 2012. They never should have sold me a car with a defective engine

    Source: NHTSA WEB SITE
  • 2016 FORD MUSTANG
    - MERRITT ISLAND, FL

    In March 2023 safety recall 22V082000 (Ford Number 22S06) was performed to fix a rear view camera malfunction. During the March 2023 work, only the wiring harness was replaced. My belief was that the actual camera should have been replaced as well. Replacing the wiring harness in March 2023 fixed the issue for 13 months, and then the issue re-occurred. Dealership charged $230 diagnosis fee to tell me that the issue was the camera and now the replacement of the camera cost me the $230 diagnostic fee; The $75 part fee for the camera; and the labor to replace the camera - Total bill out of pocket $530. I was informed after calling the Main Ford Customer service number that my 2016 mustang was not part of the camera recall (only the wiring harness). Camera was only covered with 2015 mustang. Seems odd to me that they make that distinction between model years but it is the same camera and obviously failed on my vehicle. As a major safety concern I believe Ford has failed to support their customers regarding this issue, and a second recall is warranted for the camera portion on 2016 models as well.

    Source: NHTSA WEB SITE
  • 2016 FORD MUSTANG
    - West Yarmouth, MA

    The rearview can result in a blank or have distorted image. As in NHTSA Campaign Number: 22V082000

    Source: NHTSA WEB SITE
  • 2016 FORD MUSTANG
    - Maple Heights, OH

    The contact owns a 2016 Ford Mustang. The contact stated that while attempting to park the vehicle, the contact became aware that the rearview camera was inoperable. There was no warning light illuminated. The contact stated that the rearview camera image was blank. The vehicle was taken to the dealer where it was diagnosed that the deck lid wiring harness had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the deck lid wiring harness failed again and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 15,433.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 FORD MUSTANG
    - Fairchild AFB, WA

    The contact owns a 2016 Ford Mustang. The contact stated that when purchasing the vehicle they noticed the instrument panel had failed to illuminate. Then while driving at approximately 20 MPH the red wrench displayed on the instrument panel and there was a loud noise coming from the vehicle, and the vehicle began shaking and emitting a burning oil odor. The contact lost control of the vehicle before it stalled and a spark of fire came from underneath the hood of the vehicle. The contact was able to get out of the vehicle where they watched black smoke come from underneath the hood of the vehicle. The contact noticed that there was oil all over the road. The fire department was not called. A police report was not made. The contact had received a concussion from hitting their head on the steering wheel when losing control of the vehicle. Medical attention was needed. The vehicle was towed to the dealer where they diagnosed that the piston dropped through the turbo causing a hole in the engine. The engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and it was confirmed the VIN was not covered under a recall or warranty. The manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 52,109.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 FORD MUSTANG
    - Medford, MA

    The contact owns a 2016 Ford Mustang. The contact stated while attempting to buckle the front driver's side seat belt, the seat belt anchor mounted on the floor by the front driver's side door detached. The contact stated that the seat belt anchor was severely corroded. The vehicle was taken to the dealer, where it was determined that the seat belt assembly needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact that the shipment of the part to the dealer would be expedited. The failure mileage was approximately 90,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 FORD MUSTANG
    - Medford, MA

    Ford Motor Company is recalling certain model year 2016 Ford Mustang vehicles manufactured September 26, 2015, to October 1, 2015. The front and rear seat belts and child seat tether anchors may have been damaged in shipping from the supplier to the vehicle assembly plant and may not adequately restrain the occupant in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," and 225, "Child restraint anchorage systems." Cust vehicle was built May 2016 but also has the same issues the sealtbelts are rusting and cant be used any longer. Customers havent been able to drive veh for 2 months due to this issue.

    Source: NHTSA WEB SITE
  • 2016 FORD MUSTANG
    - Plymouth, MN

    Windows started fogging up when driving. Turned on ac to resolve and no cold air came out resulting a dangerous driving condition trying to see through condensation. Took vehicle to the dealer and found the cause was yet another leaking ac evaporator coil as several others have reported. Concerning to know there were toxic chemicals leaking in the vehicle. Dealer quoted at $3,000 to replace. Ford has changed manufacturers of this part due to widespread failure of the original equipment. Why is it on the vehicle owners to pay and replace this known faulty part which causes a safety issue?

    Source: NHTSA WEB SITE
  • 2016 FORD MUSTANG
    - Bakersfield, CA

    Intake manifold assembly is nationally back ordered. And it seems to be a problem with many mustangs. This is preventing me from getting my smog.

    Source: NHTSA WEB SITE
  • 2016 FORD MUSTANG
    - Montgomery, NY

    The contact owns a 2016 Ford Mustang. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and the engine seized. The contact stated that while attempting to restart the vehicle, the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure. The contact was informed that chunks of the head gasket were found inside the engine. In addition, coolant and metal shavings were found in the oil pan. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 110,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE