2018 FORD MUSTANG Complaints

The contact owns a 2018 Ford Mustang. The contact stated that on several occasions while driving at various speeds, the passenger’s side door opened inadvertently. The contact also stated that on several occasions while driving at various speeds, she observed wind coming from the passenger’s side door with the door alarm chime being audible. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.

The contact owns a 2018 Ford Mustang. The contact stated while driving at an undisclosed speed, the engine over heated. The engine overheated warning light was illuminated. Additionally, the engine was misfiring. The vehicle was towed to the residence. The vehicle was then towed to the dealer where it was diagnosed with a failed engine due to coolant leak into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 58,000.

The contact owns a 2018 Ford Mustang. The contact stated that while driving at 63 MPH, the steering wheel was guided to drive forward, however, the steering wheel independently steered to the left direction. The vehicle independently accelerated and crashed into a concrete road barrier. The driver's rear and the driver's front area of the vehicle were damaged. The side air bag deployed both the passenger and driver. No injuries were sustained. A police report was filed. The vehicle was able to be driven away from the crash scene. The vehicle was taken to an independent mechanic who diagnosed the vehicle with an unknown steering part failure and the rear driver-side wheel bearing needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 46,000.

Passenger side door is unlatched by itself while driving on highway. It was empty so i am sure it opened itself.

The contact owns a 2018 Ford Mustang. The contact stated while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to a local dealer to be diagnosed. The contact was advised that the 1st and 2nd clutch plates needed to be replaced; however, when the contact attempted to start the vehicle the next day, it was difficult shifting gear, causing the vehicle to jolt while the brake pedal was depressed. The vehicle was taken to another local dealer where it was diagnosed and determined that the transmission needed to be removed and the CDS Drum needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was approximately 50,000.

Ecoboost Turbo engine has a known flaw - coolant channels were placed between cylinders that don't allow them to seal properly and this leaks coolant into the engine eventually causing engine failure. FORD corrected this defect in 2020 but did not correct previous customers. As a result I am now being referred by my local dealer to replace the whole engine. I have only had this vehicle for 4 years and have only used 45K miles in that time frame. I have lost power while driving WITH MY CHILDREN IN THE CAR. I've already spent thousands of dollars on repairs only to find out the issue was the engine and a KNOWN issue that Ford covered up. Ford needs to be held liable for this and they should be responsible for replacing my engine. And the time and money spent attempting to fix this issue.

The contact owns a 2018 Ford Mustang. The contact stated that the check engine warning light was illuminated. The contact used a code reader which indicated that a spark plug had caused an engine misfire. The vehicle was taken to a dealer where it was confirmed as a spark plug misfire; however, the dealer determined that the failure was a result of coolant intrusion into cylinder #3. Due to the failure, the contact was informed that the engine needed to be replaced. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was 72,212.

The contact owns a 2018 Ford Mustang. The contact stated while driving 5 MPH, the contact became aware that the vehicle failed to shift out of first gear. The vehicle then stopped independently. No warning light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to the transmission being faulty. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was 37,339.

The contact owns a 2018 Ford Mustang. The contact stated that while driving at an undisclosed speed, the front passenger door opened independently. The contact stated that the failure had occurred about six times while he was driving. The contact stated that he contacted the dealer by phone and was advised that the program that covered the failure was 21N10 which had expired two days prior to his phone call. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.

The contact owns a 2018 Ford Mustang. The contact stated while driving approximately 15 MPH, the overheated engine message was displayed. The vehicle was taken to the dealer to be diagnosed. The contact was notified of coolant intrusion into cylinder #1. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the engine in the vehicle was no longer being produced. The approximate failure mileage was 23,000.