2020 FORD MUSTANG Complaints

View complaints related to 2020 FORD MUSTANG. The complaints found here are submitted by actual consumers with first hand experience. There are more than 120 complaints submitted for the 2020 FORD MUSTANG. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 FORD MUSTANG
    - PRINCE FREDERICK, MD

    2020 FORD MUSTANG. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 20V-575. THE CONSUMER TRIED TO HAVE THE RECALL REPAIRED SEVERAL TIMES OVER A 2 YEAR PERIOD, BUT INFORMED THE CAMERA IS ON BACK ORDER.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 FORD MUSTANG
    - Senoia, GA

    Pre-Collision Assist Not available, Hill Start assist warning messages multiple times since 12/24/22. Both errors happened after having the 10R80 Transmission worked on and recalls associated with VIN corrected from 10/06-12/22. Warning messages popped up on message center on dash at time of error. This greatly increases the risk of being in an accident and causing harm to myself or someone else. Vehicle has not been inspected. Ford was contacted 01/30/23. I was told to check for obstructions in front of camera behind rear-view mirror. No obstructions found, car is kept in pristine condition. Awaiting response from Ford for an appointment day and time to have issue corrected.

    Source: NHTSA WEB SITE
  • 2020 FORD MUSTANG
    - Gainesville, GA

    When trying to start got steering lock malfunction service now. Car would not start stranded for 10 hrs.

    Source: NHTSA WEB SITE
  • 2020 FORD MUSTANG
    - Arlington, TX

    Evaporation Core is leaking. Many people have reported the same issue. Refrigerant was leaked into the car while driving and now needs a costly repair. The vehicle was only looked over by a mechanic. There is/was no warning lamps.

    Source: NHTSA WEB SITE
  • 2020 FORD MUSTANG
    - Elk Grove , CA

    Tire size: 255/40 ZR19 Our vehicle only has 14,757 miles and these tires lack good traction under normal driving conditions. In more than one occasion, the vehicle would start fishtailing when entering a highway from a side street. So far, we have been lucky and managed to keep the vehicle from leaving the roadbed or crashing into another vehicle. However, every time this happens, we get the scare of our lifetime.

    Source: NHTSA WEB SITE
  • 2020 FORD MUSTANG
    - Coulterville, IL

    The contact owns a 2020 Ford Mustang. The contact stated that the passenger's side rear window failed to roll up completely. The contact also stated that the front passenger's side window would continuously roll up and down upon starting the vehicle and while driving. Additionally, the contact stated that the windshield wiper relay had failed. The trunk and hood warning lights were illuminated. The contact stated upon engaging the front passenger’s and driver's side seat heaters, there was an abnormal sound coming from the rear seats. The dealer was notified of the failure and picked up the vehicle for diagnostic tests. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 68,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 FORD MUSTANG
    - Cibolo, TX

    Caught in stop and go traffic at night for 45 minutes. Car started moving forward even though my foot was only on the brake pedal. My first thought was I'd accidentally pressed both the brake and gas pedals, but I could see my foot on the brake pedal since the under-dash area is lit in the Premium model. It happened for about one minute the first time, then happened again a couple minutes later. I hit the bumper of a tour bus during the second instance at about two mph. The tour bus driver apparently didn't notice the hit and changed lanes a few minutes later. I didn't see any damage to the tour bus, but my license plate bracket and license plate were bent, and the middle part of my bumper didn't snap back together correctly. The Ford dealer was unable to duplicate the problem, and the brakes and vacuum pressure module didn't show any leaks. The service advisor said it was impossible for the transmission to engage without pressing the gas pedal, but I suspect the 10-speed transmission since the engine rpm didn't appear to change. There were no warning lights before or after the incident and the service advisor said no codes had been set. In retrospect I should have tried putting the transmission in neutral, used the emergency brake,or turned off the ignition (but a tractor trailer was about ten feet behind me).

    Source: NHTSA WEB SITE
  • 2020 FORD MUSTANG
    - Kaufman, TX

    Brake light switch stopped working at around 30k miles. Cruise control stopped working and acceleration does not work. Will go no more than 45 mph and stall and stop.

    Source: NHTSA WEB SITE
  • 2020 FORD MUSTANG
    - Hesperia, CA

    I was in an accident hitting my entire front end, which has a lot of damage. With the impact the car had obtained, I feel as though the airbags should have deployed.

    Source: NHTSA WEB SITE
  • 2020 FORD MUSTANG
    - The Villages, FL

    DRIVING AT POSTED SPEED, WENT TO PASS A VEHICLE AND THE ACCELERATOR STUCK IN FULL OPEN (DOWN) POSITION. CAR LURCHED FORWARD AND LUCKLY I WAS ABLE TO PUT IT ON NEUTRAL, PULL OVER AND MANUALLY UN-STICK THE ACCELERATOR PEDAL.

    Source: NHTSA WEB SITE