2022 FORD MUSTANG MACH E Complaints

Nothing has failed, but I've determined the Suspension in all Ford Mustang Mach-Es from 2021-2023, excluding the Mach-E GT Performance is flawed. At first I thought it was just unengineered and terrible, but i've come to the conclusion that it's possibly dangerous. Driving yesterday on a city street and the road had a slight transition from left to right and at that very place , the road also has a bit of a bump, i hit that during the slight transition to the right and the car bounced up and the rear end almost stepped out, putting the car sideways (It did not, but slightly faster or more of an angle change, it's very possible it would have). Again as I stated before, the suspension is underdamped for the weight of the vehicle and it's quite easy for it to get unsettled, heck even just coming out of a parking lot it can get unsettled. I'm afraid someone is going to find this out the hard way and someone is going to get hurt. I'd say this is akin to loading a 1/2 ton truck with 1 ton of cargo, it is illegal and really this suspension trying to handle the battery weight, plus the car and passengers, it's just not up to the task. As a Ford shareholder, it's not that I'd like to see Ford hurt. I'd like to see them fix this issue and actually engineer a safe suspension,a capable suspension for a vehicle that almost weighs 5K lbs.

The HVBJB (high-voltage battery junction box) subassembly in ALL Ford Mach-e vehicles has known defects with insufficiently robust main contactors that are known to fail under normal charging and driving conditions as outlined in NHTSA Campaign Number 22V412000. Unfortunately, the internal damage to contactors is not visible externally, and warning notices on display only after damage has occurred, and can result in sudden loss of propulsion power at highway speed, loss of power steering, and power brakes, as well as failure of other 12V systems due to inability to charge the 12V battery properly after contactors are damaged. Less catastrophic results can include failure to start, which can strand drivers and passengers in remote areas, bad weather conditions, and also cause loss of use for weeks due to delays in replacement parts and local dealerships needing equipment and training to effect removal/replacement of faulty unit with a new, more robust HVBJB.? ? My complaint is that Ford's recall under campaign 22V412000 is a software-only attempt to prevent future damage, and does not require the part(s) which are KNOWN to fail to be replaced with the re-designed components which are available, and have been used to repair failures under warranty. I have no way of inspecting the original equipment to evaluate current condition; and failure can result in sudden and unexpected loss of power, steering, and braking as well as potentially stranding me in unsafe conditions unable to restart my vehicle.? ? I would like to see NHTSA strengthen the Ford recall to include both improved software AND removal/replacement of the HVBJB sub-assembly with the new, more robust parts without a known failure risk.? Thank you very much for your time.

Unknown: Continuous vehicle security system alarms that are going off day and night without any signs of intrusion. I have had the 2022 Ford Mach-E for over 4 weeks and the alarm goes off at least 2 times day and night.

I am randomly receiving the errors: "Front Camera Fault" "Pre-Collision Assist Not Available" Also, my cruise control no longer works while this error is active. Error will clear itself after a few minutes, but will still pop up from time to time.

The contact owns a 2022 Ford Mustang Mach E. The contact stated while driving approximately 65 MPH, the charging system warning light illuminated and informed the contact that the battery was not charging correctly. The contact drove back to her residence however, when she plugged the vehicle into the charging cable, she saw another warning light that stated that the battery was not charging to full capacity. The contact stated that she started to notice a drop in drivable range with the vehicle. The contact drove the vehicle to a dealer who diagnosed that the charging port had loosened wires that needed to be replaced. The contact was advised that the part for the repair was on a national back order. Additionally, the contact stated she was experiencing manufacturer installed GPS and mapping failures which led to several wrong locations being mapped. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 5,600.

The contact owns a 2022 Ford Mustang Mach-E. The contact stated that while driving 20 MPH with the one pedal feature activated, the "one pedal drive fault, press brake to reduce speed" warning message appeared on the instrument panel. The contact depressed the brake pedal and the brakes failed to operate as needed. The contact coasted the vehicle to a stop and restarted the vehicle. Upon restart of the vehicle, several warning lights appeared on the instrument panel. The contact restarted the vehicle again as both the brake and electrical failures persisted. Due to the failure, the contact called for a tow; however, while waiting for a tow truck, the contact managed to restart the vehicle again and the vehicle resumed normal operation. The contact drove the vehicle home and then had the vehicle towed to the dealer the next day. A diagnostic test was performed which showed that the charging module needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was 6,168.

Power steering went out including 10+ error / fault codes displaying on the dash on the vehicle after planned having vehicle towed but was back to normal after a restart. Exiting the parking lot at a low speed power steering failed again resulting in a low speed crash. After having it towed to dealership they reviewed software on the vehicle seeing vehicle has has fault codes and module errors for 3+ months on their Ford telemetries cloud system showing module and system errors every other day. Dealership asked if I ever got notice via vehicle or app about these errors which I never received. Ford Legal was notified and said vehicle did have a possible Bluecruise recall and nothing wrong with vehicle without having a Ford Engineer viewing the vehicle. My dealership still said cloud system showed all these errors which didn't seem be an issue to ford. My insurance said they'd make repairs but if my dealership said vehicle isn't safe they recommenced fix what is needed which Ford said 0 issues.

The HVBJB subassembly in ALL Ford Mach-e vehicles has known defects with 'under-designed' main contactors that are known to fail under normal charging and driving conditions as outlined in current open Ford recall notice for my vehicle 22s41. Unfortunately, the internal damage to contactors is not visible externally, and warning notices on display only after damage has occurred, and can result in sudden loss of propulsion power at highway speed, loss of power steering, and power brakes... and failure of other 12v systems due to failure to charge the 12v battery properly after contactors are damaged. Less catastrophic results can include failure to start; which can 'strand' driver's and passengers in remote areas, bad weather conditions, as well as cause loss of use for weeks due to delays in replacement parts and local Dealerships needing equipment and training to effect removal/replacement of faulty unit with a new HVBJB having re-designed 'beefier' components.? ? My complaint is that Ford's recall notice 22s41 is a software-only attempt to prevent future damage, and does not require removal of the part(s) which are KNOWN TO FAIL to be replaced with the re-designed components which are available, and have been used to repair failures under warranty. I have no way of inspecting the original equipment to evaluate current condition; and failure can result in sudden and unexpected loss of power, steering, and braking as well as potentially 'stranding me' in unsafe conditions unable to re-start my vehicle.? ? I would like to see NHTSA strengthen the Ford recall to include both improved software AND removal/replacement of the HVBJB sub-assembly with the new 'beefier' parts.

THE BATTERY ENERGY CONTROL MODULE RECALL SOFTWARE UPDATE WAS COMPLETED ON MY VEHICLE ON SEPTEMBER 22ND 2022 AT 1203 PM AT GOSCH FORD OF HEMET. UPON LEAVING AROUND A MILE DOWN THE ROAD I WAS DRIVING AROUND A CORNER. WHILE IN THIS CORNER MULTIPLE THINGS HAPPENED AT THE SAME EXACT MOMENT. MY TRACTION LIGHT MOMENTARILY FLASHED ALONG WITH A SERVICE WRENCH. VEHICLE SKID PARTIALLY OFF-ROAD INTO THE DITCH. I LOST CONTROL FOR A BREIF MOMENT BUT WAS ABLE TO GAIN CONTROL BEFORE CRASHING. MY SPEED WAS DRASTICALLY REDUCED TO ABOUT 1/3 OF ITS NORMAL POWER. THE VEHICLE WOULD STILL DRIVE JUST MUCH SLOWER. UPON THIS HAPPENING I IMMEDIATELY TOOK MY VEHICLE BACK TO THE DEALERSHIP. THIS RECALL WAS VERY VAGUE. WHEN I WAS AT THE DEALERSHIP I INITIALLY ASKED THE FORD SERVICE SALESMAN DANIEL VENTURA IF THIS SOFTWARE CHANGED ANY ASPECT OF MY VEHICLES PERFORMANCE. HE THEN READ THE RECALL LETTER AND SAID IF IT DID IT NORMALLY WOULD SAY IT EITHER IN THE RECALL ITSELF OR THE LETTER FORD SENDS YOU THEY WOULD NORMALLYSAY IT IN IT. IT DID NOT MENTION THAT WHILE DRIVING THRU A CORNER IF YOU LOOSE POWER IN THE CAR DUE TO A BATTERY CONTROL MODULE FAILURE THAT YOU MAY LOOSE TRACTION AND LOOSE CONTROL OF THE CAR MOMENTARILY. THIS IS A VERY UNSAFE DRIVING CONDITION. FURTHERMORE WHEN I LEFT THE DEALERSHIP THE CAR DROVE DIFFERENTLY. IT SEEMED LIKE THE HORSE POWER WAS ABOUT 5-10 HP LESS THEN WHEN PURCHASED. IT FELT A LITTLE WEIRD TO GET USED TO DRIVING DOWN THE ROAD SINCE IT HAD A LITTLE BIT MORE PUSH THEN BEFORE. I MENTION THIS BECAUSE I BELIEVE THAT AS A CONSUMER I HAVE A RIGHT TO KNOW THE SOFTWARE THAT IS GOING INTO MY CAR. IF ANY ADVERSE REACTION THAT MAY CAUSE ME A DIFFERENT DRIVING EXPERIENCE OR PUT MY LIFE AT RISK OF CRASHING SHOULD HAVE BEEN INCLUDED IN THE SAFETY RECALL OR THE LETTER FORD HAD SENT US IN THE RECALL. I AM A FIRM BELIEVER THEY DO NOT WANT TO TELL US THAT THIS VEHICLE IS STILL NOT SAFE TO DRIVE AS WHAT HAPPENED TO ME HAVING THE BATTERY CONTROL MODULE FAILURE DURING CORNERING.

While driving a warning message in red was displayed on the driver display indicating that the frunk(front trunk) hood was open and that the emergency frunk release had been activated. I pulled over and stopped and got out and closed the frunk hood. I continued driving and upon braking, the messages appeared again. This time I opened the hood and discovered that a folded hard-sided bag that was in the frunk had slid up against the emergency release button with enough force to trigger the emergency release.