2021 FORD MUSTANG MACH E Complaints

View complaints related to 2021 FORD MUSTANG MACH E. The complaints found here are submitted by actual consumers with first hand experience. There are more than 340 complaints submitted for the 2021 FORD MUSTANG MACH E. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2021 FORD MUSTANG MACH E
    - Gilbert, AZ

    Several people with known issue of “pre collision alert” having to replace coax cables and impa camera. I am no longer under warranty and have to pay out of pocket til this becomes a recall. Cruise control will stop working when getting this alert

    Source: NHTSA WEB SITE
  • 2021 FORD MUSTANG MACH E
    - Chester, VA

    Pre collision assist and front camera malfunctions randomly. Dealer did a software update and has not resolved the issue. This happens at least once every time the vehicle is driven. It is out of warranty and will not be covered. This is a problem that plagues a significant amount of vehicles, I follow a mach-e group on social media and it’s a prominent issue. If you’re using blue cruise. The vehicle stops self driving abruptly.

    Source: NHTSA WEB SITE
  • 2021 FORD MUSTANG MACH E
    - Fayetteville , GA

    After having my front windshield replaced due to a recall my front camera quit working properly. This happened a year ago. Since then I have had a warning come up on my dash ever time I start my car saying the front camera has a fault and the front collision avoidance does not work. Additionally this effected the following. I have no cruise control, no blue cruise, no lane keeping assist, no self park, no adaptive cruise control and no accident avoidance system functions. There was a service bulletin issued but it should be a recall as it effects anyone that has had the windshield replaced. Apparently the wires that connect the camera are ridiculously fragile and when the windshield was replaced they were damaged. I have been waiting since spring 2023 for the parts after software updates failed to fix the problem and Ford realized the problem. They are now on back order and it keeps being pushed back. The wires are clearly defective and should not have been used if they can be damaged by a windshield replacement. And issuing a service bulletin clearly shows that they know it’s a problem but they do not want to pay to fix for everyone.

    Source: NHTSA WEB SITE
  • 2021 FORD MUSTANG MACH E
    - Elizabethtown, KY

    The front camera system has failed. The cables need replacing, which was diagnosed by a Ford dealer. I have no collision assist, no cruise control, no lane keeping abilities, nothing that has to do with the camera in front. This is a known problem that Ford is not admitting to. All years of the Mach-E are having this issue, frequently. It has put myself and others on the road in danger by not being able to function as it should. Every time I turn the car on I get multiple warnings on the dash concerning these issues. This is not the only problem and safety issue I've had with this car in less than 9 months of owning it. Something must be done to hold Ford accountable.

    Source: NHTSA WEB SITE
  • 2021 FORD MUSTANG MACH E
    - Broken arrow , OK

    It would appear that after the recall repair my car is experiencing problems that we’re supposed to be addressed with the recall. All systems are constantly malfunctioning.

    Source: NHTSA WEB SITE
  • 2021 FORD MUSTANG MACH E
    - Alexandria, VA

    The charging port on my Mach-E is failing. I am unable to change at the manufacture reported limit of 48 amps. If I try to charge my Mach-E at any rate higher than 32 amps, it will unexpectedly stop charging within 30 minutes, and only change the car 2% or 3% per charging session. Once I derate my EVSE to 32 amps, then my Mach-E can fully charge up to the 80% limit that I have set in the car within a single charge session. Several others have reported the same issue on the following forum post: [XXX] . It seems to be an issue with the temperature sensor in the charge port failing prematurely. I can confirm that the charging issue can occur outside of environmental factors like during a hot summer day. I usually charge during the late evening and at night, around 8:00 p.m. to 12:00 a.m., and the car always stops charging within 30 minutes. I have even charged successfully at a public L2 charger during the day when the charging cord handle was in direct sun light, and was hot to the touch. So the failure seems directly related to the charge rate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2021 FORD MUSTANG MACH E
    - Chapel Hill, NC

    Began to receive error messages stating "Front Camera Fault" and "Forward Collision Detection Fault". For a while it fixed on its own, then the messages started to become more and more frequent until now the error messages come up every time we turn on the car. With the malfunction that is happening with front camera and collision detection, it prevents cruise control from being used (which is adaptive) and forward collision warnings are not working/inactive. The lack of both of these systems presents a safety issue. The car has been taken to the local Ford dealership which has determined what needs to be replaced (the front camera and cables connecting the camera). However the parts must come from the Ford manufacturer and there is current no ETA that the dealership is being given for the parts to be delivered. When searching online for this issue, there are other owners that have experienced this and there is currently a TSB for this issue (TSB 23-2155).

    Source: NHTSA WEB SITE
  • 2021 FORD MUSTANG MACH E
    - Foster City, CA

    Shortly after entering the freeway on August 18, 2023, my vehicle experienced a powertrain malfunction and displayed a Service Vehicle Soon warning light along with a vehicle with an exclamation point light and a wrench light. Motive power was reduced. I received a Diagnostic Test Code of P0ADA, indicating that there was a hybrid powertrain fault. The dealer has confirmed the code and is ordering a replacement part.

    Source: NHTSA WEB SITE
  • 2021 FORD MUSTANG MACH E
    - Costa mesa, CA

    HVBJB failure. Was replaced by dealership still concerned that may fail any type of long-distance driving I'm concerned it may fail while I'm on the highway as once it's been driving for an hour and warm by the fact the fans are always on. I think there should be more done to solve this issue also known is the fact that they are promoting a performance edition vehicle with the same drivetrain basically as the eco-friendly entry-level car which two may have an issue with heat set the more you hit the accekerator the more the connectors heat up and chance for failure and the software feature did not help the car I drove. And as refuse to run when it failed all together . [XXX] did receive the required recall software update which did not stop me from failing on November 24, 2022 the car with the dealer getting the high-voltage capacitor replaced to this day we do not drive the vehicle anywhere other than around town. We are free this component will fail again and cost us greatly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2021 FORD MUSTANG MACH E
    - New City, NY

    Ford has installed a sub par HVBJB in my car which was manufactured in 12/01. In lieu of replacing the poorly designed unit they have added software that does not guarantee that the car will not brick. Numerous car have failed and I am afraid of having my wife drive the car at night for fear of it breaking down. This is a ticking time bomb.

    Source: NHTSA WEB SITE