2021 FORD MUSTANG MACH E Complaints

Unintended acceleration from a stop when pushing accelerator. Has happened 2 times in the last 2 days. I touched the throttle from a stop 2 time and it took off like I put the accelerator to full throttle (which I didn’t). Very dangerous situation in parking lots or around pedestrians. I have scheduled an apt with my local dealer.

The contact owns a 2021 Ford Mustang Mach E. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 22V412000 (Electrical System) however, the failure recurred. The contact stated that while driving at an undisclosed speed, the park safely warning light was illuminated and the vehicle stalled. Additionally, the steering wheel seized. The vehicle was towed to the dealer; however, the dealer was unable to duplicate the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000.

I have been trying to get the 2 open recalls on my vehicle done since November 2021. Ford says my dealer is authorized to do the work however my dealer refuses to do the work as Ford will not reimburse the dealer fully as I was told the dealer has to outsource the work. The two other dealers here won’t do my car as I didn’t purchase my car with them. I have been talking to both Ford customer service and my dealer Windward Ford Hawaii and they both blame each other. IFord said the dealer should be able to do the work while the dealer says they can’t until they work out the payment from Ford. I just want the work done so my car is safe. I don’t think I am the only one in Hawaii that hasn’t had this recall work done yet…and it’s not for lack of trying. Please let me know if there is anything that can be done so that Mach-E drivers in Hawaii can get this recall work done.

Hood latch on vehicle failed. When opening hood to access the frunk (either thru manual hood release, or electronic release on car screen), hood unlocks halfway, and then is in a state where it can neither be opened or closed. Car has questionable safety once hood latch is in this state, as it is partially open and will not relatch. My car is currently at dealer for replacement of striker, hood latch, and actuator components under warranty.

The car shows front camera fault disabling all collision safety features as well as cruise control.

Ford released an OTA update for the HVB issue Mach-E were having and leaving drivers stranded. I have seen that even with the update many people are still having the cars break down while driving and needing the High Voltage Battery Connector replaced. I am worried that this may happen to my car one day while driving and could cause an accident or death. Is there anyway to force Ford to fix every car that had this issue before we break down? The temporary fix of software is not good. I think FOrd should be forced to recall all Mach-E and replace the connector before there is an accident that leads to deaths on the road.

Stuck Disk Brake: The left rear disc brake was stuck. After releasing the parking brake the car would not move. After two attempts to reverse the brake released. There is a loud thumping sound from the rear wheel. While braking there is a violent vibration coming from the left rear wheel. The car is parked now and will be towed to a Ford Dealer. In the on-line Ford Mach-E forum there are other complaints about brakes being stuck with similar description as above. My car was last driven in wet weather and then parked in a garage. Temperatures at the time were cold but not freezing. The temperature at the time of incident was about 50 degrees Fahrenheit. This seems to be a safety issue.

Front Camera Fault & Pre-Collision Assist Not Available Error messages since August 2022 around the time after a recall for windshield reglue.

The contact owns a 2021 Ford Mustang Mach-E. The contact received notification of NHTSA Campaign Number: 22V412000 (Electrical System) however, the part to do the recall repair was not available. The contact stated that several local dealers were contacted; however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Occasional blank/inoperative info screen, typically recovers after reset or re-start, but sudden loss of visibility of ALL settings and controls for heat, navigation, and most importantly loss of the ability to enter backup Start code for keyless start can cause possible stranding in dangerous conditions. Loss of control of heating/cooling could cause loss of visibility if defrost is unavailable, or heat stroke if air conditioning is unavailable. My understanding is that re-designed console screens are available to address this known defect in vehicles built prior to June 2022, but no recall has been issued.