2021 FORD MUSTANG MACH E Complaints

There is a front camera default which is causing the following to not work. Adaptive cruise control Blue Cruise Auto High Beams Lane keeping assistance pre collision warning with auto braking

I repeatedly get two error messages, front camera fault and pre collision assist unavailable. It happened randomly until it finally went out completely. I've spoken to many other owners who are having the same problem and it seems that there is not fix. This causes the cruise control and lane keeping assist to become unavailable. Myself and many other owners have attempted to get this issue resolved multiple times and it seems that there isn't a fix and the manufacturer is not speaking out about it. My car is currently at the repair shop for it's 3rd visit to resolve this same issue. The dealership is unaware of how to resolve it and are waiting for Ford to find a resolution. This has been an issue since April and the repairs attempts started when the camera went completely out in May. This is a big safety issue if the care can not pick up the threat of a front collision. With the pre collision assist unavailable it something were to happen while driving, the emergency brake system will not activate. I feel that this issue should be addressed.

Phone as a key. My Mach e was only distributed 1 single key and then setup on the PAAK option for the secondary access. Unfortunately this option does not work 100 percent of the time. A second key is needed. My husband left in a separate vehicle with the main key. I had to leave later for an appointment and when I got to my car it would not open. Start. Or respond to the PAAK. I was stranded until he Returned. I went to the dealer for assistance with getting the second key like all other vehicles and was advised they couldn’t help i needed my vin added to the recall for my model Car. Please assist. A Second key is necessary. There was a recall for the same models up to the month before mine and also ones after mine are getting the second key.

Ford has recently released a software update that causes Front Camera Faults when going over bumpy roads and across multiple conditions. This causes the Blue Cruise cruise control system to suddenly stop working when driving at highway speeds. When coupled with One Pedal driving, this could cause brakes to slam on while driving at highway speeds. Additionally, forward emergency breaking does not work until this fault resets (after ~1-2 minutes typically). This happens constantly when driving and causes safety hazards.

on 8/22/2022 received a powertrain malfunction notice by Ford. Since that time on four occasions the vehicle has lost power causing a significant jerking and loud thud. It loses all power. This has happened twice after Blue Cruise has disengaged. Two other times include when the vehicle was placed in drive or reverse. It also caused a lurching motion after it engaged without the foot on the accelerator.

On 10/1/2022 when I placed the vehicle in reverse without touching the accelerator, the vehicle on its own accelerated backwards. It has done this x2 other times. Also, with the foot off the accelerator the vehicle has accelerated forward on its own.

I had been driving without issue, no warnings from the car. I parked at a gas station to get a snack. When I got back in the car could not be started or driven. It has to be placed on a flatbed and towed to the dealer. The message on start was “Stop safely now”. My vehicle had Safety Recall 22S41, which obviously does NOT fix the issue.

Two problems on multiple separate occasions occurred. 1st problem - more than twenty (20) times car had suddenly accelerated or slowed down while driving with cruise control. This supposedly should have been resolved with an update that was downloaded around a month ago. Nothing changed, car still accelerates or slows down randomly. 2nd problem - occurred at least five times. Car suddenly loosing power while entering the traffic including entering highway. Drivetrain malfunction warning was displayed on dashboard after last lost of power when entering intersection. After latest incident on September 13th car is being repaired at the dealership.

The rear brake pads have grinned into the rotors causing a rusted ring around the rear rotors. During braking, harsh metal-on-metal noise can be heard in low speed braking applications. Performance-wise, noticeably longer braking distances in low speed braking applications were observed. I Have been to the dealership multiple times however, I was told this was ‘normal’ by chief service managers. Loud braking noise and weakened braking performance should not be observed after fewer than 11k miles and less than a year of ownership.

My 2021 Mustang Mach-E GT Performance is exhibiting a Powertrain Failure and Stop Safely Now message in the instrument panel cluster (IPC). It is due to a high voltage battery junction box (HVBJB) failure. Ford needs to replace the HVBJB with an updated part and reprogram the BECM, at least. The dealer has no information on the replacement part, and has not associated TSB 21-2178 with the vehicle.