2022 FORD MUSTANG MACH E Complaints

The contact owns a 2022 Ford Mustang Mach E. The contact stated that while driving approximately 20 MPH and pressing the brake pedal to stop, the vehicle suddenly accelerated forward and crashed into the rear of a second vehicle. Before the crash, the pre-collision warning had activated, but the vehicle did not stop. The front end of the had sustained severe damage but no bags deployed. No injuries were reported. A police report was taken at the scene, and the vehicle was later towed to a nearby collision facility. The cause of the failures has not yet been determined. The manufacturer and local dealer have not yet been contacted. The failure mileage was 19,100.

Glass roof was cracked in December by what looked like a shell dropped on the top. Had it repaired by insurance on January 16, 2025. Less than two months later, there is another crack that appeared out of no where. Was not at work that week and the car was parked in my garage. I never felt any impact of any kind. Sent pics to insurance (sunroof express) and they are refusing to cover it under warranty.

- What component or system failed or malfunctioned, and is it available for inspection upon request? According to the technician, there was a 12-volt battery in the beginning, but after staying in the shop for three days, they found that it was HVBJB, also known as the bussed electrical center (BEC). The car was recalled last July and was in the shop for about a month for HVBJB, also known as the bussed electrical center (BEC). The shop had already replaced the part last year. - How was your safety or the safety of others put at risk? The car suddenly stopped and lost battery power when I was driving on [XXX] going to [XXX]. Las Vegas, Nevada. The car turned off, and there was an error message on the screen. I could not move the car anymore. "When the car suddenly stopped, my wife and I felt like we had hit a wall at 45 miles per hour". - Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, last year, it was by Galpin Ford in Los Angeles when the vehicle was called for a recall in that specific part, and now it was by Gaudin Ford in Las Vegas when this incident happened and they claim they need to replace the same part. Recall Reference Number: 23S56 - Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, last year, it was by Galpin Ford in Los Angeles when the vehicle was called for a recall in that specific part, and now it was by Gaudin Ford in Las Vegas when this incident happened and they claim they need to replace the same part. Recall Reference Number: 23S56 - Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

After 22,207 mi, the right rear wheel unit started making a clunking similar to a flat tire. I looked online and found TSB 22-2023 which states that a common problem with the Mach E one pedal driving is brake pad material gets fused to the rotor. I took it in for repair and the brakes are out of warranty after 18000mi. Average life of brake rotors FOR CARS THAT USE THEIR BRAKES is 30,000-70,000mi. If Ford knowingly continues to use brake components that become faulty and fail after such.a short time on cars that don’t regularly use brakes, this problem could cause serious brake failure in cases of emergent braking. One pedal users would not know their brake pads had fused to the rotors until too late and the braking system fails when they need it.

While driving, the car suddenly stopped, showed a "Stop Safely Now" warning and stopped in the middle of a busy road. Car went into Park and could not be moved from the middle of a busy road. Remained in Park and could not even be shifted into Neutral to be pushed out of the way of bust traffic. Very dangerous. No prior warning. Car had to be towed and now at deal for investigation into cause.

Ford knowingly sold unsafe vehicles. NHTSA caught them and forced a recall on the High Voltage Junction Box (they are still failing, so you may want to look into this). But what they have hidden from you and all of it's customers that they suckered in buying their defective product, is that the front motors, have undersized wiring, which could cause a fire . They have attempted to hide this from the public, by limiting the power of the car to 5 seconds of full power and then dramatically decreases the power after that. The sold the cars to consumers without revealing that fact, so folks bought the performance "GT" versions and yet they are neutered. It's only a matter of time, where those tiny wires in the front motors give up and start causing fires. It's time for the government to stand up for he consumer here. I've brought it to [XXX] 's attention, but they are hoping we all go away and allow them to get away with selling a defective potentially dangerous vehicle INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2022 Ford Mustang Mach-E. The contact stated while operating the vehicle, the messages "Passenger’s door ajar" and "Driver’s door ajar" were displayed along with the message "Stop Safely" before the vehicle suddenly turned off. The vehicle could not be restarted and was later towed to the local dealer. The dealer diagnosed that the 12-volt Lithium Ion Battery was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 55,000.

At highway speeds, the power brakes failed. In order to slow the car down, the brakes pedal had to be modulated with extreme force, upwards of 100 pounds of pressure on the brake pedal. As this happened, the car raised 4 Active Alerts - Powertrain Malfunction / Reduced Power - Antilock Brake Fault - Hill Start Assist Warning - Pre-Collision Assist Not Available. It took a lot of force and distance to bring the car safely to a stop. After 20 minutes we restarted the car and it began to operate normally. The car was brought to a nearby dealer immediately, however, the dealership is unable to diagnose nor replicate the problem. ***We were extremely lucky there were no cars immediately in front of us, and that we have an extreme amount of room to stop. Had we been driving in traffic, there would have been an extremely high likelihood of an accident with injury.

The contact owns a 2022 Ford Mustang Mach-E. The contact stated while reversing at slow speeds in a parking area, the vehicle suddenly independently accelerated. The contact briefly lost control of the vehicle and came to a complete stop after striking the curb. No warning lights were illuminated. The vehicle was towed to the dealer, who was unable to diagnose the vehicle or duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 17,000.

My car lunges forward randomly. I have called ford and went to ford several times.