2023 FORD MUSTANG MACH E Complaints

The contact owns a 2023 Ford Mustang Mach-E. The contact stated while reversing out of the driveway, an abnormal sound was heard coming from the rear of the vehicle. Upon further inspection, the contact noticed that the rear passenger’s side brake pad material had separated and was stuck on the rotor. Additionally, the contact stated that the vehicle was outside in the rain a week before the failure. The vehicle was towed to a local dealer where it was diagnosed that the rear driver’s side and the rear passenger’s side rotors and brake pads needed to be replaced. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 18,000.

It is far too easy to accidentally hit and activate cruise control button on the steering wheel when turning. If your thumb brushes up against the button the car can continue moving when you expect it to be slowing down either coasting or staying at the same speed when using 1-pedal driving. This could easily cause an accident when coming up to a turn and someone is crossing the street or similar situation.

We were driving my Ford Mach E when the vehicle disengaged the accelerator pedal and accelerated forward in which we had no control of. Pressing the break would cause the vehicle to accelerate faster almost causing multiple accidents at a high rate of speed. Multiple sensor malfunction even after being “ fixed “

The wireless charging pad for cell phones causes the phones to overheat and stop functioning properly. My fear is that an overheated phone could result in a fire. My understanding is that this issue exists not just for the charging pad on the Mach-E but other Ford models as well and across phone manufacturers.

Don't know if this is the right form to fill out, but I have an issue with my car that has happened 3 times. When it rains hard water comes in through the passenger front side of the vehicle, I can't seem to find where is coming from. Have not taken the car to the dealer yet as I want them to see the water in the car to they can diagnose, have seen online that other people have faced the same issue.

There are multiple exposed screws in the rear wheel wells facing inward towards the tires that could pose a tire puncture danger should the vehicle encounter an extreme terrain. I own 2 of these vehicles and the condition exists in both, I also reported the issue to the dealership and they inspected similar vehicles on the lot and they all had the same issue

There are multiple exposed screws facing inwards in the rear wheel wells pointing towards the tires. I reported the issue to the dealer and they inspected other similar cars on the lot and found they all have the same issue. The screws are about an inch long each

There was a software update released in July that drains the 12 volt battery and locks you out of thr vehicle. The reddit forums are calling it the "lockout glitch". It has to be towed to a dealer in order to even get into the vehicle.

The contact owns a 2023 Ford Mustang Mach-E. The contact stated that while attempting to enter the vehicle, the doors failed to open. The contact called Roadside Assistance who was also unable to unlock the doors. The vehicle was towed to a dealer. The dealer also failed to unlock the doors. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unavailable.

Complete loss of power while driving on a congested road. Started as a couple error warnings for different systems like the front camera and then all of a sudden told me to pull over immediately. Luckily we had just turned off the highway, but barely got to the side of the road before we lost power. For a little while the accessories worked, but we eventually lost ALL power to include our hazards. Since we were sitting in a very dangerous areas as people off ramped the highway, this put us directly in danger. Ford handled roadside assistance well, but the dealer treated us like a nuisance and despite the car being towed there and they being fore warned, they still acted like we were an annoyance. Despite promising loaner on the phone, when we arrived they decided they had none. We had to threaten turning in the car under Hawaii lemon laws to get assistance. This car has under 300 miles and had a 90% charge. We leased it a month ago. Given the prior complaints, this issue clearly hasn’t been resolved OR this dealer chose to not take care of the recalls.