2023 FORD MUSTANG MACH E Complaints
View complaints related to 2023 FORD MUSTANG MACH E. The complaints found here are submitted by actual consumers with first hand experience. There are more than 120 complaints submitted for the 2023 FORD MUSTANG MACH E. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2023 FORD MUSTANG MACH E- Long Beach, CA
I am locked out of the car despite having keys and phone in hand. When I was in the car it wouldn’t start. Screen was black. I got out of the car to try other doors. When I got back to driver door, the car was locked and I tried all normal modes to get in the car. It is NOT the 12 volt battery. I tried to use the manual jump to get the hood to pop open but it didn’t work. If I had a baby in the car and it was hot out, this could be a life-threatening disaster.
Source: NHTSA WEB SITE -
2023 FORD MUSTANG MACH E- McDonough , GA
While driving the 2023 Ford MachE in 1 Peddle mode Friday 12 July 2024. I had to suddenly brake due to a car cutting of the car in front of me to make an illegal turn. I applied the brakes (HARD) and my car came to a complete stop. Just as I was breathing a sigh of relief, and waiting for the still parked car in front of me to move. On I released my foot of the brake (the car should have held in place). However, warning lights sensors started beeping going crazy as the car lunged forward. It caused me to hit the car in front of me. The lunge was so forceful that for a moment I thought another car had rear-ended me and pushed me into the stopped car in front of me. I did not have time to see all of the alerts flashing on the dash as they were flashing as the car was propelled forward. The other car did not sustain any damage. However my car car did. While waiting on the Police to come make a report I did use the in car engineer feedback and recorded a message notifying Ford that my car had lunged forward. On Monday 15 July I called the Ford BEV team to tell them what happened. Was advised to take it to a dealership to be checked out. The dealership ran diagnostics and updated the car via a technical service bulletin. 24-2187 issued on 07 June 2024. Prior to me taking my car to the dealership I also came to your website and there were no active recalls and no mention of this bulletin. The bulletin address the 1 pedal drive fault. I was not aware of this TSB. I have documented over 50 posts related to this error and fail.
Source: NHTSA WEB SITE -
2023 FORD MUSTANG MACH E- Seattle, WA
Vehicle failed to operate. Did not “turn on” and main battery power would not connect to transmission/motors leaving driver and passengers stranded.
Source: NHTSA WEB SITE -
2023 FORD MUSTANG MACH E- Durham, NC
The dash screen is blank and dead since 2 days. Also i am getting the airbag disabled notification. There is no way to see the odometer and speedometer. Also the dash screens keeps rebooting while driving.
Source: NHTSA WEB SITE -
2023 FORD MUSTANG MACH E- Stone mountain, GA
Car suddently lost power. There no torque. High voltage battery warning came on. Car dontvrespond as expected auddently lost of power.
Source: NHTSA WEB SITE -
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2023 FORD MUSTANG MACH E- Franklin, WI
Undocumented, programmed power loss at interstate speed. Power purposely and dangerously reduced at speed due, and is even displayed on the dash board with small "gray" bars within the "Power Gauge". The "Power Gauge" indicates power, regeneration and power reduction level. ***There is no reasoning in the Owners Manual explaining the power reduction.*** l only found this after I purchased the car; "When the system limits the available maximum power, the right side of the gauge shows gray lines representing the proportional reduction in available power."
Source: NHTSA WEB SITE -
2023 FORD MUSTANG MACH E- Fort Mitchell, AL
My vehicle has no driver screen. It completely went black. Cannot monitor my speed or check anything on the dash screen.
Source: NHTSA WEB SITE -
2023 FORD MUSTANG MACH E- Lynnwood , WA
Phone as a key non operative walk away lock chirp folding windows navigation on 24hr clock but set for 12. Dealership says no issues but obviously many exist
Source: NHTSA WEB SITE -
2023 FORD MUSTANG MACH E- Elkton, MD
I just bought mach E. [XXX] I was in car line at Macdonalds to get food for my 14 year old son. The speeded itself to full speed. I luckily had both hands on wheel. I turned car to left away from car in front of me. Luckily I was able to put my foot on brakes and able to stop the car but not before killing couple of plants on curb. I manage to stop car just couple of feet away from building. In process I burst my front left tire and had to tow the car to nearest shop to get tire replacement. I complaint to Ford. Made sure they document everything. They haven't paid any attention to my calls and want me to pick car from dealership without getting into why it happened. Before this happened I noticed at least four times the car speeds up when you press cruise control button even without setting the set up button. Ford is not willing to do anything about it and I am scared to drive that car the way it shot at me and itself speeded while I was in car line. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2023 FORD MUSTANG MACH E- McDonough, GA
Whenever it rains the brakes on the ford Mac-E get stuck to the rotor. The car will not move unless you apply pressure to the pedal and accelerate. The car makes a clicking noise and it’s visible damage to the rotor and stoping isn’t smooth.
Source: NHTSA WEB SITE