2022 FORD MUSTANG MACH E Complaints

The panoramic glass roof is slowly failing. The glass began to develop a small stress crack (with no sign or notice of impact as cause) which, over the months, has grown to a complete circle, about 12 inches in lengths. Additional stress cracks will easily compromise the glass and cause an immediate road safety hazard. Ford dealership denies any responsibility or warranty claim, falsely claiming it was due to some kind of impact when it was not.

While driving on Route 1 and attempting to pass another motorist, a flashing red "STOP SAFELY NOW" lit on my dashboard, along with multiple warnings of a "powertrain failure". Thankfully I was near my house and was able to get home. But the FordPass App is saying that I had a high-voltage power malfunction and will need to tow the car to my local dealership. Now I am being told that the high-voltage junction box has failed and needs to be replaced (consistent with Ford Recall notice 23S56). Unfortunately, Ford hasn't produced a replacement part, and after speaking with multiple dealerships, I have been told that an updated replacement part may not be available until Q1 2024 (Or between 6-18 weeks from now). Those of us who purchased these vehicles now have $65K+ paperweights. Ford should buy back these cars, fix them, then resell them through local dealerships. Please help remedy this situation.

On this vehicle, it looks like I may have some arcing on the pins on my car where the charging port hooks up. This car has burnt up two charging cables. What I would like Nhsta to ask Ford is nowhere in this customer satisfaction program does it say they will replace the burnt pins on anyone's cars if they have them. Also, I do not see any recall for this issue as every single mach e that has any chance of having burning pins in their charging port should be inspected. I have received this letter on my 2022 mach e and 2023 one and I will make a complaint for both. There should not only be a recall opened up on this to properly inspect every single charging port for any kind of arching as any kind of arching may have caused damage not only to the pins but the entire electrical system or any one of the components that go from the pins to the batteries. Furthermore of a recall I also ask that an investigation be opened to Ford itself since they cannot tell customers who pay a ton of money for there vehicles why they did not open a recall or notify Nhsta in the first place. This is even worse in my opinion then the last two recalls when they tried to give us software knowingly having an updated part that was more robust for the battery control module to have to be investigated in order to replace it. This should not be tolerated. My safety, my family's safety, and everyone else's safety who owns one of these vehicles is the main importance to me. Like I said looks like I may have some arching on my pins on my car charging port but who would know Ford is not even going to replace them or inspect them there is no recall for this that I have seen. Shady as usual shame on you Ford I hope NHSTA drops the hammer on you this time and the last time.

On November 18, 2022 my vehicle's High Voltage Battery Junction Box (HVBJB) failed. Ford replaced this part with an "upgraded" version of this part and I received my car back on November 28th. Shortly thereafter, the NHTSA issued a recall, the solution for which was a software update that my car received. On October 10, 2023 my vehicle's HVBJB failed once again (the newer upgraded part). Coincidentally, while my car was in the shop, the NHTSA issued a second recall for this issue, indicating that Ford would be recalling the physical HVBJB. Shortly after this recall, my recall was marked as complete because I received the upgraded version of the part once again. Ford's upgraded part that is a solution to this issue has been issued in many Mach-e cars and is the standard for late '22 models and '23 models; however, in addition to my own HVBJB failing, I am hearing many instances of this newer part failing. Being that this recall stemmed from vehicles potentially losing propulsion as a result of this failure, the risk still exists (although potentially at a lower rate). I do, however, believe that Ford knows that this failure rate is still high and that their upgraded part does not provide a sufficient solution to the problem but has not been transparent with the NHTSA due to the costs associated with redesigning a third version of this part. I do not feel safe driving my family in this car because I know that it's just a matter of time before this part fails once again.

I have a 2022 Mustang Mach E GT Performance edition. I purchased it new and am the first owner. The build date is September 2022 and I received a notification in the Ford Pass Mobile phone application saying: - High Voltage Battery Warning - Powertrain Malfunction / Reduced Power This is a known issue for build dates before May 2022, so my car should've not been affected, but it is. I've scheduled a service appointment for further diagnostics with the authorized service center where I purchased the car.

The HVJB failed once again, disabling my car. This is the second HVJB I’ve had since purchasing the car April 18,2022. The car goes into a limp mode making it unsafe for highway use.

This is the second time in 2 months that I’ve received a High Voltage Warning and Powertrain fault on my MME ‘22. This was suppose to have been fixed by a recall completed prior to my build date. I have been driving normal speeds on side streets when this happens.

The high voltage battery junction box failed on my car at 9500 miles, and now again at 19200 miles. Failure prevents the car from running properly, or at all. The dealership is reporting that Ford has not developed an updated replacement part, and is only replacing with the same part that the vehicle left the factory with.

Vehicle experienced the recalled HVBJB failure around November 21, 2022 at 13,000 miles. The failed device was replaced. Around July 12, 2023 at 23,000 miles, the replaced HVBJB device failed again and was once again replaced. It seems that the replacement device does not resolve the issue. Both times, the vehicle was traveling on the highway and the vehicle performance was instantly restricted causing a dangerous situation where I had to immediately move over to the right lane without any acceleration power to navigate around large trucks.

I am going to try to explain this as best as I can. Ford has faulty charging cables that they know about and have not recalled voluntarily. This I have an issue with because it is causing the battery on my car to overheat and put it at a potential risk of catastrophic thermal runaway incident. I have had two charging cables go bad on my car. I just got my car back today and I noticed the new cable has a new part number on it as well as different types of wiring marked on the outer portion of the top cable. This is the gauge of wiring that is being used to plug into the outlet of my home to the actual charging conversion. Look at the old and new cable pictures and notice the white markings on these cables the gauge or wiring is different. Now the part number of the one on the white car I am not sure at all which one was turned in as I no longer have it anymore but what I can tell you is on the white converter itself with part number LJ98-10f868-AL is the new part number cable which I just got and have no issues with. The other one part number LJ98-10f868-AK is the older part number cable that I have seen the amber light staying on that says that it's in an undercharging condition due to overheating. So with this said Ford is aware there is a defect in the charging cables of previous models prior to AL. I have had two other charging cables go bad before I just got this AL one how is this possible with no recall? These prior model charging cables are putting stress on the electrical system of the car. I can tell because with these old cables I hear the cooling fans coming on super loud which yeah the cooling fan is supposed to come on but im pretty sure the undercharging should not happen on the cable unless the battery is overheating. With this said you must open an investigation to look into these charging cables and what is changing the part numbers. It seems to me they are using different gauge wiring and type of wiring for the part that plugs into the wall.