2019 FORD RANGER Complaints

LEASED THE RANGER IN OCTOBER OF 2019. FROM THEN UNTIL NOW THERE HAVE BEEN MORE THAN 6 INSTANCES WHERE THE GEAR SHIFT LEVER HAS BEEN PLACED IN PARK, BUT THE TRUCK HAS FREELY ROLLED AWAY. THIS HAS HAPPENED IN MY DRIVEWAY, WHILE PARKED ON A BUSY STREET, IN A CROWDED PARKING GARAGE IN DENVER, AND A COUPLE OF OTHER PLACES. I'VE BEEN LUCKY EACH TIME IT ROLLED AWAY IN AN AREA CROWDED WITH PEDESTRIANS OR TRAFFIC HEAVY BECAUSE I'VE BEEN ABLE TO OPEN THE DOOR AND JUMP BACK IN AND PULL THE EMERGENCY BRAKE, WITHOUT SOMEONE GETTING RUN OVER. IN THE PARKING GARAGE A FRIEND OF MINE WOULD HAVE BEEN PINNED BETWEEN THE TRUCK AND A CONCRETE WALL IF SHE HAD BEEN JUST ONE SECOND SLOWER WALKING AROUND THE TRUCK. WE HAD JUST PARKED AND WERE GOING TO WALK TO THE ELEVATOR AND WERE TOO BUSY TALKING TO NOTICE THE TRUCK WAS ROLLING TOWARD US. RIGHT AFTER SHE WAS OUT OF THE PATH WE HEARD SOMETHING BEHIND US AND TURNED TO SEE IT HAD HIT THE WALL, ABOUT 3 INCHES AWAY FROM THE BACK OF HER LEGS. I'VE TAKEN THE TRUCK INTO 2 DEALERSHIPS TO HAVE IT REPAIRED AND THEY SAY THERE IS NOTHING WRONG. THERE HAVE BEEN NUMEROUS WITNESSES THAT HAVE SEEN ME PLACE THE TRUCK IN PARK, ONLY TO HAVE IT MOVE ON ITS OWN, BUT LUTHER FAMILY FORD IN FARGO, ND AND FORD MOTOR COMPANY CUSTOMER CARE HAVE TOLD ME THAT THEY DO NOT ACCEPT WITNESS ACCOUNTS FOR ANY ISSUE ON THEIR VEHICLES. THEY HAVE SAID THAT IF A WARNING LIGHT DOESN'T ILLUMINATE OR AN ERROR CODE ISN'T RECORDED IN THE DIAGNOSTICS THEN A PROBLEM DOES NOT EXIST. BUT THIS IS A SERIOUS PROBLEM, THE VEHICLE IS UNSAFE AND MAY END UP KILLING SOMEONE THE NEXT TIME IT HAPPENS. I'M A DISABLED VETERAN AND HAVE SOME MOBILITY ISSUES, THE NEXT TIME I MAY NOT BE FAST ENOUGH TO GET TO THE TRUCK TO PULL THE EMERGENCY BRAKE, OR I MAY NOT BE FAST ENOUGH TO MOVE IF I'M IN THE PATH OF THE TRUCK , AND THEN I'LL BE THE ONE CRUSHED UNDERNEATH THE RUNAWAY POS.

FORD ISSUED A LETTER NOTING NHTSA RECALL 19V-839 IN JANUARY 2020. I HAVE HEARD NOTHING SINCE THAT LATTER AND WASTED MUCH TIME WITH MY LOCAL FORD DEALER TRYING TO GET INFORMATION ON THE RECALL. THEY SAID "NO PART WAS AVAILABLE". THIS IS AN UNACCEPTABLE SAFETY ISSUE BY FORD. WE NEED THE TRUCK INSPECTED AND FIXED.

A STRONG ACRID SMELL OF MELTING PLASTIC IS NOTICED WHEN I USE THE HEATING AND AC UNIT.

A RECALL WAS DONE FOR A CONNECTOR EFFECTING MY TAIL LIGHTS BRAKES LIGHTS AND TURN SIGNAL . I BROUGHT IT IN FOR REPAIR . THEY PASSED IT AND SAID NOTHING WAS WRONG WITH MINE A FEW WEEKS LATER WHILE DRIVING AT NIGHT ALL MY REAR LIGHTS WENT OUT AND NO ONE COULD SEE ME. I CALLED FORD AND THEY WERE LIKE WE CAN GET YOU IN NEXT TUESDAY . I BROUGHT IT IN THE NEXT MORNING AND SAID THIS IS UNSAFE TO DRIVE AND THEY GAVE ME A RENTAL BUT INFORMED ME FORD NOW HAS MORE STRINGENT TESTS THAT WOULD PREVENT THIS. BUT THERE IS A BACKLOG AND THE PARTS WINE BE AVAILABLE FOR 3 WEEKS.

THERE IS A LONG WHINING NOISE BEFORE IT SHIFTS DOES THIS EVERY TIME WHEN ACCELERATING RATHER IT BE AT STOP LIGHT OR SLOWING DOWN BEFORE ACCELERATING AGAIN. I HAVE DRIVEN LOANERS EXACT MODEL AND IT DID NOT DO IT BUT IN MINE IT DID. IT IS A ISSUE IF IT IS DOING IN ONE VEHICLE AND NOT THE OTHER.

TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS). HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER SPITZER TOYOTA MONROEVILLE (4710 WILLIAM PENN HWY, MONROEVILLE, PA 15146) WAS CONTACTED AND CONFIRMED THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2019 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V839000 (EXTERIOR LIGHTING) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AL PACKER FORD ROYAL PALM BEACH, 10601 SOUTHERN BLVD, ROYAL PALM BEACH, FL 334110 WAS CONTACTED AND CONFIRMED THE PARTS WERE NOT AVAILABLE FOR THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE. *DT*JB

THOUSANDS OF TINY SPECS IN WINDSHIELD OBSCURE VISIBILITY IN CERTAIN LIGHT - MORNING, LATE AFTERNOON. HAPPENS SUDDENLY AND COULD CAUSE INABILITY TO SEE INCOMING CAR OR PEDESTRIAN, BICYCLES!! VERY FRIGHTENING. RESEARCH ONLINE REVEALS MANY HAVE THIS PROBLEM WITH WINDSHIELDS. THIS IS A BRAND NEW TRUCK. I BELIEVE IT IS A DEFECT IN THE WINDSHIELD ON THIS VEHICLE AND OTHERS. COULD CAUSE LOSS OF LIFE AS VISIBILITY IS GREATLY REDUCED AND IT HAPPENS SUDDENLY IN THE LIGHT CONDITIONS DESCRIBED ABOVE DURING ROUTINE DRIVING. THESE SPECKS CAN ALSO BE SEEN WHEN VEHICLE IS STATIONARY IN THE CONDITIONS NOTED. IT IS ESPECIALLY FRIGHTENING IF IT HAPPENS IN AN INTERSECTION, WHILE TURNING, ETC.

WE BOUGHT A BRAND NEW 2019 FORD RANGER FROM EPIC FORD AND AFTER PURCHASING THE CAR OUR FORD APP SAID WE HAD A RECALL. WE ASKED THE SALES PEOPLE ABOUT IT AND THEY SAID WE NEEDED TO COME BACK THE NEXT DAY TO GET IT FIXED AND THAT IT WOULD TAKE A FEW MINUTES. WE THEN WERE TOLD THE PART WOULD BE IN THE NEXT DAY AND THAT THEY WOULD CALL US. THEN WE WERE TOLD THE PART WAS ON BACK ORDER AND THAT IT WOULD BE A WEEK. I CALLED SERVICE TO SEE IF THERE WAS ANY UPDATE AND WE WERE TOLD THAT THE PART WOULD NOT BE IN FOR UP TO A MONTH AND THAT WE COULD NOT TAKE THE TRUCK TO DRIVE IN THE MEAN TIME BECAUSE IT COULD LIGHT ON FIRE. (AND THIS WAS AFTER THEY LET US LEAVE THE LOT WITH THE VEHICLE AND DROVE IT HOME WITH OUR TWO WEEK OLD INFANT) THE SERVICE TOLD US THEY WOULD KEEP US UPDATED WEEKLY. WE WENT INTO FORD A FEW DAYS LATER TO TALK TO THE GENERAL MANAGER SO WE COULD GET SOME ANSWERS. I WAS LIED TO AND TALKED TO SOMEONE WHO TOLD ME THEY WERE THE MANAGER BUT AFTER MENTIONING LEGALITIES HE ADMITTED TO NOT BEING THE MANAGER. THE GENERAL MANAGER CAME IN AND HE SAID THERE WAS NOTHING HE COULD DO BUT THAT HE COULD PAY OUR FIRST BILL AND GIVE US A LONER AND THAT HE WOULD CONTACT ME FOR UPDATES. HE THEN IGNORED MY CALLS AND EMAILS ABOUT OUR FIRST BILL AND WOULD NOT GIVE ME AN UPDATE. AFTER A MONTH I CALLED SERVICE AND ASKED FOR AN UPDATE, SHE SAID THAT THE GENERAL MANAGER GAVE HER SPECIFIC INSTRUCTIONS TO NOT CONTACT US AT ALL. WE CONTINUED TO WAIT FOR THE PART AND MORE THAN TWO MONTHS WENT BY AND WE FINALLY GOT THE CALL WE COULD COME GET OUR TRUCK. THEY ILLEGALLY SOLD US A NEW CAR WITH AN ACTIVE RECALL AND LIED TO US THE ENTIRE TIME, AVOIDING THE TRUTH AND DID THE LITTLEST POSSIBLE FOR US TO TRY AND MAKE IT RIGHT.

DRIVER'S SIDE WINDOW HAS A FUN-HOUSE DISTORTION IN THE GLASS. THIS MAKES LOOKING OUT THE WINDOW, INCLUDING LOOKING IN THE SIDE-VIEW MIRROR, DIFFICULT AND AFFECTS THE USER'S ATTENTION AND INCITES NAUSEA AND DIZZINESS. THIS IS A 2ND REPLACEMENT, AS THE FIRST WINDOW WAS DEFECTIVE AS WELL. REPLACEMENT IS PENDING, AS FORD IS DRAGGING THEIR FEET ON THE 2ND DEFECTIVE GLASS.