2000 FORD RANGER Complaints

MY COMPANY OWNS 5 FORD RANGERS. OVER THE PAST TWO MONTHS, I HAVE BEEN FIGHTING WITH NORTHPOINT FORD AND WITH FIRESTONE TO GET THESE TIRES REPAIRED OR REPLACED. I HAVE HAD TWO TRUCKS WHERE THE TIRES HAVE SPLIT AND GOT NO RESPONSE. ONE TRUCK WITH LESS THAN 25,000 MILES ON IT, THE TIRES ARE WORN OUT AND THE TRUCK TODAY THAT BLEW THE SIDEWALLS OUT AND ONCE AGAIN CONTACTED FIRESTONE AND NORTHPOINT FORD AND THEY BOTH ARE TELLING ME IT IS THE OTHER ONES RESPONSIBILITIE TO REPLACE. SO I AM CONTACTING YOU TO SEE IF YOU CAN HELP ME SO THAT I DON'T HAVE TO BUY TWENTY TIRES TO KEEP MY DRIVERS ON THE ROAD SAFELY. THANKING YOU IN ADVANCE FOR YOUR HELP. CAREY GILL.*AK (TIRESIZE: P225/70R15)( DOT NUMBER: TIRE SIZE: P225/70R15 )

THEY DO NOT WEAR EVEN, AND DO NOT STAY BALANCED! UNSAFE DESIGN, HOW DO I GET THEM REPLACED? I FEAR FOR MY FAMILY!!!*AK (TIRESIZE: 245/65/16)( DOT NUMBER: TIRE SIZE: 245/65/16 )

WHEN THE RIGHT FRONT BEARING ASSEMBLY LOCKED UP DUE TO LACK OF GREASE IT ALMOST PUT ME IN THE DITCH ON THE RIGHT SIDE OF THE ROAD. IT HAD TO BE TOWED TO THE NEAREST FORD DEALER, BRANDON FORD AND THEY REPLACED THE WHOLE TIGHT ASSEMBLY COSTING ABOUT $600 AND WAS COVERED UNDER WARRANTY. THEY DID NOT, HOWEVER CHECK OR REPLACE THE LEFT SIDE ASSEMBLY WHICH FAILED AT A HIGHER SPEED. THE LEFT SIDE ASSEMBLY LOCKED UP 200 MILES LATER WHILE I WAS TAKING IT TO HAVE IT REPLACED AND THIS TIME AT 65 MPH AND ALMOST THREW ME INTO A RETAINING WALL BEING USED ON I-4 MLK TAMPA. I AM FILING THIS REPORT WITH YOU SO THAT IF THERE ARE ANY MORE VEHICLES OUT THERE -EXPLORER AND RANGERS THAT FORD FAILED TO LUBRICATE AND ARE SUBJECT TO FAILURE, IT WILL BE ON RECORD. AS CLOSE AS IT WAS TO CAUSING A WRECK, I FEEL THAT THEY SHOULD FOLLOW UP TO MAKE SURE THAT SOME UNSUSPECTING AND LESS ALERT DRIVER DOESN'T GET KILLED OR KILL SOMEONE ELSE. *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****734299

WHEN THE RIGHT FRONT BEARING ASSEMBLY LOCKED UP DUE TO LACK OF GREASE IT ALMOST PUT ME IN THE DITCH ON THE RIGHT SIDE OF THE ROAD. IT HAD TO BE TOWED TO THE NEAREST FORD DEALER,BRANDON FORD, AND THEY REPLACED THE WHOLE RIGHT ASSEMBLY COSTING ABOUT $600 AND WAS COVERED UNDER WARRANTY. THEY DID NOT,HOWEVER,CHECK OR REPALCE THE LEFT SIDE ASSEMBLY WHICH FAILED AT HIGHER SPEED. THE LEFT SIDE ASSEMBLY LOCKED UP 200 MILES LATER WHILE I WAS TAKING IT IN TO HAVE IT REPLACED AND THIS TIME AT 65MPH AND ALMOST THREW ME INTO A RETAINING WALL BEING USED ON I-4 AT MLK IN TAMPA. I AM FILING THIS REPORT WITH YOU SO THAT IF THERE ARE ANY MORE VEHICLES OUT THERE-EXPLORERS AND RANGERS THAT FORD FAILED TO LUBRICATE AND ARE SUBJECT TO FAILURE ,IT WILL BE ON RECORD. AS CLOSE AS IT WAS TO CAUSING A WRECK,I FEEL THAT THEY SHOULD FOLLOW UP TO MAKE SURE THAT SOME UNSUSPECTING AND LESS ALERT DRIVER DOESN'T GET KILLED OR KILL SOMEONE ELSE. ALTHOUGH THEY REPLACED THE ABOVE ITEMS, THEY FAILED TO REPLACE BOTH WHEN THE PROBLEM WAS FOUND AND I BELIEVE THEY NEED TO BE PRODDED TO CHECK OUT ANY OTHER VEHICLES THAT MIGHT HAVE BEEN MISSED. PERSONALLY, I THINK THAT THE PROBLEM WAS PROBABLY AN AUTOMATED "STATION" THAT WAS COMPUTER CONTROLLED AND THAT RAN OUT OF GREASE AND WASN'T CAUGHT UNTIL MUCH LATER. I ALSO FEEL THAT WHEN IT WAS FOUND THEY DECIDED TO LET IT PASS RATHER THAN DEAL WITH THE PROBLEM AT THAT TIME AND WAIT FOR THE CONSUMER TO REPORT A FAILURE TO HIS DEALER. THIS ISN'T JUST CYNICISM, I HAVE OWNED A 1987 COUGAR,FIRESTONE 500 TIRES AND A CHEVY PU WITH SIDE SADDLE GAS TANKS.

LEFT REAR FIRESTONE TIRE SHREDDED AND WENT FLAT WHILE PARKED, CONSUMER WANTS ALL TIRES REPLACED AND REQUEST REIMBURSEMENT FOR REPLACED TIRE. NLM

FIRESTONE WILDERNESS AT TIRES 215 75 R15 EXPERIENCED BLOW OUT FROM THE SIDEWALL. *SLC

RECEIVED RECALL NOTICE ABOUT DEFECTIVE TRW SEAT BELT BUCKLES. I AM NOT GOING TO WAIT UNTIL MY CHILD OR I AM INJURED OR KILLED. FORD DENIES ANY KNOWLEDGE OF THIS, BUT A NHTSA PERSON TOLD ME FORD INITIATED THE RECALL BASED ON CUSTOMER COMPLAINTS. THIS RUN AROUND IS RIDICULOUS.*AK

THE RIGHT REAR TIRE SEPARATED AND BLEW OFF, JUST LIKE THE ONES IN THE RECALL! FORTUNATELY, I WAS NOT TRAVELING VERY FAST AND WAS ABLE TO CONTROL THE TRUCK AND GET IT PULLED OFF THE ROAD ON AN EMBANKMENT. I WAS NOT INJURED, BUT FELT THIS INFORMATION SHOULD BE MADE PUBLIC, SO THIS TIRE OF FIRESTONES CAN BE INVESTIGATED ALSO, BEFORE THERE ARE INNOCENT PEOPLE HURT OR KILLED. I HAVE A PICTURE OF THE TIRE IF YOU WOULD LIKE IT TO BE E-MAILED TO YOU. THANK YOU! (DOT NUMBER: W2UU IPO TIRESIZE: P225/70R15)

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK (DOT NUMBER: V070 TIRESIZE: 245 75 16)

ON DECEMBER 30, 1999, I TOOK A TRIP TO ROBERT LEE, TX WITH MY NEW VEHICLE. UPON AWAKING THE NEXT MORNING AT MY HOTEL, I DISCOVERED THAT MY LEFT REAR TIRE WAS SHREDDED AND FLAT. UPON MY RETURN, I CONTACTED FORD, WHO INFORMED ME THAT I WOULD HAVE TO DEAL WITH FIRESTONE. I WENT TO FIRESTONE, THE TECHNICIAN TRIED TO TELL ME THAT I HAD HIT THE CURB WITH MY RIGHT FRONT TIRE, WHEN IN FACT, IT WAS MY LEFT REAR TIRE THAT HAD MY SPARE ON IT AND HAD TO BE REPLACED. AFTER GOING ROUND AND ROUND WITH FIRESTONE, THEY INFORMED ME THAT I WOULD HAVE TO PAY HALF THE PRICE OF A NEW TIRE. THEY WERE DOING THIS AS GOOD CUSTOMER SERVICE, AT THAT TIME, THEY KNEW IN FACT, THAT THERE WAS TROUBLE WITH THEIR TIRES AND FAILED TO INFORM ME. INSTEAD THEY HAD ME FOOT THE BILL FOR RELACEMENT OF THE TIRE. I HAVE CONTACTED BOTH FORD AND FIRESTONE NUMEROUS TIMES, REGARDING THIS MATTER AND I KEEP GETTING THE SAME RUN AROUND. THEY REFUSE TO REFUND MY COST OF THE TIRE AND THEY STAND BY THE FACT, THAT ONLY THE SPECIFIED TIRES OF THE RECALL, HAVE HAD A PROBLEM. WHEN IN FACT, THIS IS A BRAND NEW VEHICLE, I HAD ONLY HAD ONE MONTH AND THIS WAS ITS FIRST LONG TRIP. I HAVE BEEN VERY DISGUSTED IN TRYING TO DEAL WITH BOTH OF THESE FIRMS AND THEIR DISREGARD FOR THE CONSUMER'S SAFETY IS OF GREAT CONCERN TO ME. I AM TRYING TO HAVE THE OTHER TIRES ON MY VEHICLE REPLACED AND THE MONIES THEY HAD ME PAY REFUNDED. (TIRESIZE: P225/70RX)( DOT NUMBER: TIRE SIZE: P225/70RX )