2014 FORD TAURUS Complaints

FUEL PUMP CONTROL MODULE FAILED CAUSING ENGINE TO STALL AND NOT ABLE TO BE RESTARTED. FORTUNATELY AT THE TIME I WAS AT THE SIDE OF THE ROAD IDLING, HOWEVER I WAS 5 MINUTES AWAY FROM GETTING ON THE HIGHWAY. PARKED CAR, AND PURCHASED REPLACEMENT FUEL MODULE FROM FORD DEALER AND ABLE TO GET CAR RUNNING AGAIN. FORD HAS ISSUED RECALL 16S31, HOWEVER MY '14 TAURUS WITH A NATURALLY ASPIRATED 3.5L IS NOT INCLUDED IN THAT RECALL. PART NUMBER OF THE MODULE IS AA8A-9D412-CA AND SUPPLIER CODE DOESN'T APPEAR TO BE ONE OF THE STATED SUPPLIERS THAT IS OK TO USE. SUPPLIER CODE APPEARS TO BE -OC. SEE ATTACHED PHOTO AND COMPARE TO INFORMATION SUPPLIED IN RECALL 16S31. REPLACEMENT PART IS P/N AA8Z-9D370-B. DEALER COST WITH TAX FOR THE PART WAS APPROX. $70

ABOUT HALF THE TIME, WHEN WINDSHIELD WIPERS ARE TURNED ON, THEY WILL NOT SHUT OFF. I HAVEN'T EXPERIENCED THEM TURNING ON SUDDENLY AS I DRIVE. THEY STAY ON WHEN I TURN THEM ON. THE HEADLIGHTS STAY ON AS WELL. EVEN WHEN TURNING LIGHTS OFF, THE WIPERS REMAIN. THIS CAUSES THEM TO BE ON WHILE IT'S DRY RESULTING IN A DRAGGING WIPE AND NOISE. IT CAN ALSO CAUSE A MINOR SMUDGE. I'VE HAD THE CAR SINCE JUNE 2016 AND THIS HAS ALWAYS BEEN AN ISSUE. TO TURN THEM ON CAUSES HESITATION AS THEY MAY NOT TURN OFF ANY TIME SOON. I'VE RESTARTED THE CAR A FEW TIMES AND MY EXPERIENCE IS TO WAIT IT OUT AFTER A COUPLE DAYS. A BRIEF LOOK ONLINE SHOWS VARIOUS FORD CARS AND TRUCKS HAVE THIS ISSUE.

DRIVING ABOUT 35 MPH ON A CITY STREET WHEN WARNING CAME UP THAT SAID POWER STEERING ASSIST FAILURE, AND ADVANCE TRAC NEEDS SERVICE, ALSO TURN SIGNALS WILL NOT STAY ON UNLESS HOLDING LEVER. POWER STEERING WENT OUT VERY HARD TO CONTROL CAR. TOOK TO MECHANIC HAD TO HAVE COMPLETE RACK AND PINION REPLACED ONLY 55,200 MILES ON CAR SAME PROBLEM FROM OTHER YEAR MODELS THAT ARE RECALLED BUT NOT FOR THIS MODEL YEAR.

TL* THE CONTACT OWNS A 2014 FORD TAURUS. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE PROPERLY IN THE DARK AND IN THE RAIN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MCGRATH FORD, 4001 1ST AVE SE, CEDAR RAPIDS, IA, 52402), BUT THEY WERE UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 13344376. THE MANUFACTURER STATED THAT THERE WAS NO RECALL, AND RECOMMENDED THE CONTACT TO TAKE THE VEHICLE TO ANOTHER DEALER FOR A SECOND OPINION. THE FAILURE MILEAGE WAS UNKNOWN. *LN VEHICLE PURCHASE DATE SHOULD BE ON OR BEFORE INCIDENT DATE UPDATED 8/2/18*JB

TL* THE CONTACT OWNS A 2014 FORD TAURUS. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A SLOSHING SOUND. WHEN THE CONTACT MOVED THE RUBBER STRIPPING ON THE OUTSIDE OF THE REAR PASSENGER DOOR, WATER POURED OUT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE CONTACT SPOKE WITH CHAPMAN FORD OF HORSHAM (1100 EASTON RD, HORSHAM, PA 19044) AND WAS ADVISED TO BRING IN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 7,800. *TT CONSUMER STATED DOOR WAS REPAIRED UPDATED 7/27/18*JB

ONE DAY MY DAUGHTER AND I WERE TRAVELING TO THE STORE. ON THE WAY TO THE STORE MY BACK DOOR ON THE DRIVERS SIDE OF THE VEHICLE JUST POPS OPEN. I THOUGHT SHE WAS MESSING WITH IT SO I ASKED HER AND SHE SAID NO SHE WAS JUST SITTING THERE. SO I PULLED OVER AND SHUT THE DOOR. IT DIDN'T OPEN ALL THE WAY BUT IT OPENED ENOUGH FOR THE DOOR ALARM TO GO OFF. I DIDNT THINK MUCH OF IT UNTIL AGAIN, JUST YESTERDAY, THE DOOR DID IT AGAIN! WE ERE DRIVING DOWN THE ROAD AND THE SAME DOOR JUST POPS OPEN AGAIN! NOW I AM REALLY CONCERNED. MY DAUGHTER IS ONLY 6 YEARS OLD. WHAT IF SHE IS SLEEPING AND LEANING ON THE DOOR WHILE I AM DRIVING AND THE DOOR POPS OPEN LIKE THAT?! MY CAR ONLY HAS 34K MILES ON IT, HAS NEVER BEEN WRECKED SO THIS CONCERNS ME. IS THERE SOME ISSUE WITH MY VEHICLE THAT MAY NEED TO BE RECALLED?? I AM CONCERNED ABOUT MY CHILDS SAFETY AT THIS POINT AND WOULD LIKE A RESOLUTION.

MICHELIN 4 DRY ROTTED TIRES ON A 2014 TAURUS SEL WITH LESS THAN 36,000 MILES WERE TAKEN OFF THE CAR DUE TO MECHANICS REQUESTED THAT THEY WEREN'T SAFE ON THE HIGHWAY. TIRE INFO IS AS FOLLOWS: PILOT HX MXM4 99H P235X55XR18 DOT AP3 002X 4060-751 -00 . WENT TO COSTCO AND HAD 4 NEW TIRES INSTALLED. EXPECT A RE-IMBURSEMENT FROM MICHELIN

I DROVE MY CAR JUST FINE ON SUNDAY. WHEN I GOT IN THE CAR TO GO TO WORK MONDAY MORNING, THE ENGINE WOULD CRANK, BUT IT WOULDN'T START. SO I CALLED MY MECHANIC WHO CAME OVER WITH A MACHINE. THEY FOUND THAT FUEL WAS NOT GETTING TO THE ENGINE ALTHOUGH I HAD HALF A TANK OF GAS. THERE IS NO KILL SWITCH ON MY MODEL CAR, FOR THEM TO RESET THINKING I HAD HIT A BUMP AND SOMEHOW SET OFF THE THEFT FEATURE THAT KILLS FUEL TO THE ENGINE WHEN MY CAR THINKS IT BEING STOLEN(?). THEY WERE ABLE TO BYPASS SOMETHING TO GET THE CAR TO CRANK WHICH DETERMINED THE FUEL PUMP WAS IN WORKING ORDER. THEY WERE LOOKING FOR THE FUEL PUMP CONTROL MODULE WHEN WE FOUND THE NHTSA #16V621000, WHICH SHOWS THE 2013-2015 FORD TAURUS MODELS (WHICH I HAVE), "A COMPONENT WITHIN THE FUEL PUMP ELECTRIC MODULE (PEM) MAY OVERHEAT CAUSING A LOSS OF ELECTRICAL POWER TO THE FUEL PUMP. I RECALL RECENTLY THAT WHILE I WAS DRIVING ONE DAY I COULD SMELL SOMETHING BURNING, AN ELECTRICAL WIRING SMELL, BUT SINCE MY CAR STILL RAN DIDN'T THINK ANYTHING ABOUT IT. WHEN YOU TYPE IN MY VIN, THIS RECALL DOES NOT SHOW UP, BUT WHEN YOU ENTER THE YEAR, MAKE AND MODEL IT DOES SHOW UP. I STRONGLY URGE THE PROPER PEOPLE AT FORD TO LOOK INTO THIS. I THANK JESUS THAT MY VEHICLE DIDN'T STALL WHILE DRIVING.

THE POWER STEERING MAKES NOISE AND IS SLIPPING AT CERTAIN POINTS WHILE THE VEHICLE IS MOVING. IT SEEMS TO BE CONSISTENT WITH CUSTOMER SATISFACTION PROGRAM 17B22, WHICH WAS RECENTLY ISSUED FOR THE POLICE UTILITY VEHICLES OF THIS SAME YEAR, BUT DID NOT INCLUDE THE SEDAN. THIS IS A DANGEROUS PROBLEM, AS POWER STEERING COULD FAIL AT HIGH SPEEDS.

MY CARE ONLY HAS 46+ THOUSAND MILES ON IT. IN FEBRUARY OF 2017, I CAME OUT TO START MY CAR AS I HAVE DONE EVERY DAY SINCE I GOT IT AS A USED CAR AT 22,000 MILES . THE CAR WOULD NOT START. IT JUST TURNED OVER, BUT WOULD NOT START! I HAD IT TOWED TO A CERTIFIED MECHANIC, AND IT WAS FOUND TO BE A BAD FUEL MODULE UNDER THE BACK SEAT. IT WAS REPLACED AND DROVE FINE FOR ABOUT 6 MONTHS. IT DID IT AGAIN IN EARLY JULY 2017. TOOK IT BACK, MODULE WAS BAD AGAIN. REPLACED AGAIN. DROVE IT FOR 1 DAY, TANK FULL OF 93 GAS, IT SHUTS OFF IN THE MIDDLE OF THE ROAD, ENGINE LIGHT COMES ON, AND WOULD NOT START (IT TURNED OVER, BUT WOULD NOT START LIKE IT WAS OUT OF GAS). I CHECKED FOR A RECALL, AND IN AUGUST 25, 2016 NHTSA DID A RECALL ON CAMPAIGN NUMBER: 16V621000. I CALLED FORD AS DIRECTED TO DO, AND WAS TOLD MY CAR DID NOT HAVE A RECALL ON THE FUEL SYSTEM. I ARGUED THAT I HAVE THE CAMPAIGN NUMBER, BUT THE PERSON VEHEMENTLY REFUSED TO EVEN LOOK UP THE NUMBER. THE CAR IS BACK IN THE SHOP. I LOVE MY CAR, BUT I AM FRUSTRATED THAT FORD WILL NOT ACKNOWLEDGE THE RECALL FROM AUGUST 2016. WHAT DO I DO? I CAN UPLOAD ALL OF MY INVOICES FORM MY MECHANIC WHEN HE PROVIDES THE TO ME.