1999 FORD TAURUS Complaints

TRECALL CAMPAIGN 04V332000 CONCERNING COIL SPRINGS. THE COIL SPRING BROKE IN THREE PLACES. IT BLEW THE TIRE OUT. THERE WERE SEVERAL PARTS ON THE VEHICLE THAT HAD TO BE REPLACED.*AK

THE WINDSHIELD WIPERS WOULD COME ON AND GO OFF WHILE DRIVING IN INCLEMENT WEATHER. THE CONSUMER WAS ABLE TO DRIVE TO DEALER. THE MECHANIC INFORMED THE DRIVER THAT THE WINDSHIELD MOTOR NEEDED TO BE REPLACED. PLEASE FILL IN ADDITIONAL INFORMATION. *JB LEFT BACK WINDOW MOTOR FELL OUT OF WINDOW. WINDOW WILL NOT GO UP OR DOWN. DEALERSHIP FOUND MOTOR WAS BROKEN. *TT

ALL THE INTERIOR LIGHTS STAYED ON WHILE DRIVING AT NIGHT. THIS OBSTRUCTED THE DRIVER'S VISION. DEALER WAS NOTIFIED.*AK WHENEVER THE INTERIOR GETS WARM. THE MAP READING LAMP AND THE DOOR AJAR LIGHT ON THE DASH WILL STAY ON. WHEN THIS HAPPENDS THE HEATER WILL ALSO TURN ON TO WINDOW DEFROST. THE LED FOR THE HEATER WILL ALSO START FLICKERING ON AND OFF. *EH *JB

THE DRIVER'S SIDE SEAT BELT FAILED TO RETRACT ON ITS ON. THE SEAT BELT WILL NOT MOVE WHILE ADJUSTING. CONSUMER DROVE VEHICLE TO THE DEALER, WHO INFORMED CONSUMER THAT THE SEAT BELT RETRACTOR NEEDED TO BE REPLACED. *AK *ER *JB

I OWN A 1999 FORD TAURUS WITH 53,000 MILES. I RECEIVED A SAFETY RECALL NOTICE REGARDING A FRONT COIL SPRING DEFECT IN AUGUST OF 2004. THIS NOTICE SAID THAT I WOULD BE CONTACTED AGAIN IN DECEMBER FOR DETAILS ON GETTING SHIELDS INSTALLED AROUND THE COIL SPRINGS WHICH WOULD PREVENT POTENTIAL PUNCTURING OF FRONT TIRES IF THE COIL SPRINGS BROKE. DECEMBER CAME AND WENT AND IN FEBRUARY I RECEIVED ANOTHER NOTICE FROM FORD STATING THAT THE SHIELDS WERE NOT AVAILABLE YET AND I WOULD BE CONTACTED AGAIN IN MARCH. AS FATE WOULD HAVE IT A COIL SPRING BROKE IN FEBRUARY, PUNCTURING AND IMMEDIATELY DEFLATING A BRAND NEW TIRE. THANK GOD IT HAPPENED IN MY DRIVEWAY. I DON'T EVEN WANT TO THINK ABOUT WHAT COULD HAVE HAPPENED IF IT BROKE WHILE DRIVING DOWN THE HIGHWAY WITH MY WHOLE FAMILY IN THE CAR. AS I WENT THROUGH THE REPAIR PROCESS, MY LOCAL FORD DEALER TRIED TO DO WHATEVER THEY COULD TO MAKE ME HAPPY. HOWEVER, I ENDED UP HAVING TO CALL FORD MOTOR COMPANY IN DETROIT AND FOUND THEM TO BE TOTALLY ARROGANT. THEY APPEAR TO BE LOOKING AT THIS FROM A DOLLARS AND CENTS POINT OF VIEW, RATHER THAN THE HUGE SAFETY HAZARD IT IS. WORST OF ALL, THEY ARE REALLY DRAGGING THEIR HEELS ON GETTING THIS PROBLEM FIXED IN AN EXPEDIENT MANNER. ALTHOUGH I HAVE OWNED FORD PRODUCTS FOR THE PAST 18 YEARS, I CAN'T SEE THIS CONTINUING GIVEN THEIR LACK OF URGENCY RELATIVE TO PRODUCT DEFECTS JEOPARDIZING THE SAFETY OF THEIR CUSTOMERS. *JB

CONSUMER RECEIVED RECALL 04V322000 CONCERNING FRONT COIL SPRING CONSUMER WAS NOTIFIED IN AUGUST 2004 THAT THE PARTS NEEDED WILL BE AVAILABLE BY DECEMBER, 2004. AS OF TODAY, CONSUMER CONTACTED THE DEALER AS WELL AS THE MANUFACTURER, AND ALL THEY WERE SAYING WAS TO CONTINUE CALLING FOR AVAILABILITY CONFIRMATION. *AK THE DEALER INFORMED THE CONSUMER THE PARTS HAD NOT ARRIVED. *JB

RECALL CAMPAIGN FOR FORD 04V332000, PARTS PROBLEM. *BF THE CONSUMER RECEIVED THE RECALL FOR THE FRONT COIL SPRINGS. SIX MONTHS AFTER RECEIVING THE RECALL THE DEALER STILL DOESN'T HAVE THE PARTS TO REPAIR THE VEHICLE. *HNM

SINCE AUGUST OF 2004, THE DEALER HAS NOT HAD PARTS FOR RECALL #04332000 REGARDING THE FRONT COIL SPRINGS. *JB

CONSUMER RECEIVED RECALL CAMPAIGN 04V332000 NOTICE IN AUGUST OF 2004 FOR FRONT COIL SPRINGS. SINCE THEN DEALER DID NOT RECEIVE PARTS FOR DEFECT.*AK

RECALL CAMPAIGN: CONSUMER RECEIVED RECALL NOTICE REGARDING FAULTY FRONT COIL SPRINGS. THE LETTER INDICATED THAT THE CONSUMER WOULD BE CONTACTED TO HAVE THE REPAIRS DONE BUT SHE HASN'T RECEIVED CORRESPONDENCE FROM THE DEALER OR MANUFACTURER. *NM *JB