1999 FORD TAURUS Complaints

I HAVE HAD MY TAURUS AT THE SHOP NOW 4 TIMES. THERE IS GAS LEAKING OUT OF MY CAR EVERYTIME I FILL UP. I WAS TOLD THAT I WAS "OVER FILLING" THE TANK, BUT THAT'S CRAP. I AM A WORKING MOTHER OF 3 AND I HAVE TO DEPEND ON MY CAR. IT IS A REAL INCONVIENCE THAT I HAVE TO KEEP TAKING THIS CAR BACK AND FORTH TO THE SHOP WHEN IT IS ONLY 9 MONTHS OLD. FORD SHOULD BE WILLING TO REPLACE THIS CAR OUT OF GOOD BUISNESS. I'M SURE THE PRESIDENT OF THE COMPANY WOULD NOT LIKE FOR HIS WIFE TO HAVE TO DRIVE A CAR WITH THIS PROBLEM OR HIS CHILDREN. THIS IS ONLY MY SECOND FORD CAR, AND WITH THIS EXPERIENCE UNDER MY BELT, YOU CAN BEST BELIEVE THAT I WILL "NEVER" PURCHASE ANOTHER ONE. IT IS MY HOPE THAT THE PRESIDENT OF THE COMPANY SEES AND READS THIS COMPLAINT.

WHEN DRIVING ABOVE 40 MILES AND NEEDING TO STOP THE STEERING WHEEL SHAKES, ABOVE 60 YOU NEED TWO HANDS TO CONTROL THE STEERING WHEEL. BOUGHT THE CAR IN THE FIRST TIME AND THE ROTORS WERE RESURFACED BUT WITHIN 2 MONTHS I HAD TO RETURN FOR THE SAME PROBLEM AND FOUND OUT THE ROTORS AND PADS WERE SCRAPE. THE ROTORS HAD WARPED. OF COURSE I HAD TO PAY FOR ALL OF THIS BECAUSE I WAS TOLD THAT IT WAS A WEARABLE ITEM, WHAT I COULD NOT UNDERSTAND WAS I WAS STILL UNDER MY 3YR/36,000 MILE WARRANTY. FORD HAS BEEN CONTACTED IN REGARDS TO THIS MATTER BUT I HAVE NOT HEARD FROM THEM AS OF YET. I HAVE OWNED FORD VEHICLES FOR OVER 15 YEARS AND HAVE NOT HAD THIS PROBLEM AT LEAST FOR A CAR THATS A LITTLE OVER A YEAR OLD. IT HAS GOTTEN TO THE POINT THAT I AM NEVEROUS TO GET IN THE CAR WONDERING WHAT WILL HAPPEN NEXT. WHICH AS I AM TALKING THE CAR IS GOING IN AGAIN BECAUSE WHEN DRIVING ABOVE 65 MPH THE CAR VIBANTS AND I WAS TOLD I MIGHT HAVE A BAD TIRE WITH A BELT SHIFT, THEY ARE KEEPING IT FOR A COUPLE DAYS TO TEST IT!!!!!

VISUAL INSPECTION OF THE ENGINE SHOWED THAT THE VENT TUBE WAS OFF THE VALVE COVER FRONT NIPPLE AT AIR INTAKE TUBE, WHICH CAUSED THE VEHICLE TO IDLE TOO FAST AND INTERMITTENTLY SURGE. NLM

WHILE DRIVING WOULD STEP ON BRAKE PEDAL AND STEERING COLUMN WILL START VIBRATING, AND BRAKES WILL TAKE LONG TO STOP. A TECHNICIAN SAID THAT ROTORS HEATED UP, AND HAD BEEN REPLACED. *AK

COMPLETE BRAKE FAILURE. WHEN DRIVING 35 MPH ON DRY PAVEMENT CONSUMER SMELLED FLUID BURNING, DEPRESSED THE BRAKE PEDAL, PEDAL TRAVELED TO THE FLOORBOARD, CAUSING EXTENDED STOPPING DISTANCE. EMERGENCY PARKING BRAKE WAS ENGAGED IN ORDER TO STOP VEHICLE. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

WHILE DRIVING VEHICLE, NOTICED A CLUNKING NOISE COMING FROM OF VEHICLE. TOOK VEHICLE TO DEALERSHIP, THEY COULDN;T LOCATE THE PROBLEM. CLUNKING NOISE CONTINUED. MY SON SAID I SHOULD TAKE THE CAR BACK TO THE DEALERSHIP. ON SECOND VISIT TO DEALERSHIP, HAD SERVIE MANAGER DRIVE VEHICLE. IN THEIR PARKING LOT, DROVE OVER A SPEED BUMP, HEARD LOUD CLUNKING SOUND. THE CAR WAS PUT ON THE HOIST, THEY COULDN'T FIND ANY PROBLEM. A WEEK LATER, RECEIVED A PHONE CALL FROM CUSTOMER SERVICE. THE SERVICE REPRESENTATIVE WAS INFORMED THE VEHICLE STILLING MAKING CLUNKING NOISE. TOOK VEHICLE BACK TO DEALERSHIP AND HAD SERVICE MANAGER RIDE WITH ME. DROVE ON BUMPY SECTION OF INTERSTATE, CAR TAKEN BACK TO DEALERSHIP. THEY FOUND THE FRONT STABILIZER BAR HAD BROKEN AT THE RUBBER BUSHING CONNECTION. PARTS FOR THE STABILZER BAR HAVE BEEN ON NATIONAL BACK ORDER FOR OVER 2 1/2 MONTH. *AK

HAD TO HAVE ORIGINAL ROTORS REPLACED WHEN THE CAR WAS ONLY 1 MONTH OLD, AT 2 MONTHS HAD TO HAVE ANOTHER SET OF ROTORS, PUT ON CAR, THAT SET IS STILL ON THE CAR BUT HAVE HAD A PROBLEM WITH THE BRAKES SQUEALING FOR ABOUT 5 MONTHS NOW, CAR WAS TAKEN TO SERVICE DEPT. AND BRAKES WERE CLEANED SQUEALING STOPPED FOR TWO DAYS, NOW THERE IS A SLIGHT PULSING AGAIN, CAR WILL BE TAKEN TO SERVICE DEPT. AGAIN, IT SEEMS THAT THE BRAKE PROBLEM MAY BE CONNECTED TO THE IDLE SPEED , THE CARE PICKS UP SPEED EVEN WHEN YOU ARE NOT GIVING IT GAS. WHICH IN TURN CAUSES BRAKES TO BE USED MORE THEN THEY SHOULD BE. *AK

CAR HAS HAD SHAKE IN STEERING WHEEL SINCE THE TEST DRIVE; WAS TOLD THAT IT WAS DUE TO CAR SITTING ON THE LOT AND THAT TURNING THE ROTORS WOULD FIX THE PROBLEM. THE SHAKE RETURNED SHORTLY AFTER PURCHASE AND HAS CONTINUED TO BE A PROBLEM SINCE. IT STARTS AS A SUBLTE VIBRATION IN THE STEERING WHEEL AND BECOMES A VIOLENT SHAKE AS THE PROBLEM PROGRESSIVELY GETS WORSE. THE ROTORS HAVE BEEN TURNED, REPLACED 2X, DRUMS REPLACED, WHEEL CYLINDERS REPLACED. WE ASKED THEM THE LAST TIME TO ALSO CHECK PROPORTIONING VALVE, THEY SAID THEY WOULD BUT DIDN'T. IT HAS HAD A TOTAL OF 4 REPAIRS FOR THIS PROBLEM, INCLUDING THEM TURNING T HE ROTORS BEFORE PURCHASE. WE SENT A CERTIFIED LETTER TO FORD JUST BEFORE THE LAST REPAIR. THEY REPLIED WITH THE STATEMENT THAT A REGIONAL OFFICE OR THE SERVICE MANAGER FROM THE DEALERSHIP WOULD CONTACT US, AND IF NOT WE WERE TO CONTACT THE DEALERSHIP. NO ONE CONTACTED US, AND WE'VE BEEN IN CONTACT WITH THE DEALERSHIP FOR 10MONTHS WITH NO SUCCESS. THE SALESPERSON HAS TOLD US SHE'LL SPEAK TO HER GENERAL MANAGER. THE CERTIFIED LETTER WAS RECIEVED BY FORD ON 6/16/00, THE LAST REPAIR WAS DONE ON 6/24/00, AND THE SHAKE RETURNED ON 7/7/00. WE HAVE ALSO HAD A BIG PROBLEM WITH THEM GETTING PARTS TO DO REPAIRS, WITH IT TAKING WEEKS. ALSO WERE TOLD IN THE WINTER TO WAIT UNTIL SPRING FOR T HE REPAIR, THAT THE PROBLEM MIGHT JUST BE CAUSED BY SAND AND SALT, WHICH IT WASN'T.*AK

DRIVING ON LOCAL ROAD VEHICLE LOST POWER TO THE STEERING. CONTACTED DEALER NOW FOR THE 9TH TIME THEY REBUILT THE POWER STEERING PUMP. IT BROKE AFTER 3 DAYS. IT IS BACK AT THE DEALER.*AK

FUEL LEVEL INDICATOR DOES NOT PROPERLY INDICATE FUEL LEVEL; LEVEL HAS BEEN INDICATED AS ALMOST EMPTY, BUT FILL-UP TOOK ONLY 5 GALLONS; OTHER TIMES, INDICATES ALMOST FULL, BUT NEEDS LOTS OF FUEL. *AK