2016 FORD TRANSIT Complaints

The contact owns a 2016 Ford Transit. The contact stated that while driving at an undisclosed speed, the vehicle started to wobble. The vehicle was taken to the dealer where it was diagnosed that the driveshaft needed to be replaced. The contact referenced NHTSA Campaign Number: 19V767000 (Power Train). The manufacturer was notified of the failure and the contact was informed that the recall was closed and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 23,000. The VIN was unavailable

Some portion of the brakes master cylinder degraded into small pieces and were found in the brake lines by a Ford Dealership technician. While traveling on highway at highway speeds (70mph), about an hour into a trip, the brakes locked on which caused vehicle to travel into the median and slide sideways. The vehicle had to be coaxed (put in manual mode), to get it off highway and limped to dealership. The technician replaced the master cylinder and noted the debris in the brake lines, therefore, he bled all the brake lines to clear the debris. There was no accident (luckily it was avoided), therefore, no insurance or police inspection. Only inspected by Ford dealership personnel. The only warning lamp that was illuminated was the tire pressure warning, since a spare tire was being used at the time.

My Passenger Seat Occupancy Sensor failed. Caused my airbag system to throw a code and become inoperative and SRS light on. Took to Middleton Ford in Middleton, WI and they confirmed the code indicated the OCS sensor has failed and required replacing to make the airbag system operable again. Meaning if I got into an accident, no airbags would deploy while the defective OCS sensor is in place. My insurance refused to inspect or cover the sensor as the failure wasn't related to an accident. Middleton Ford refused to cover the replacement cost regardless of cause of failure and said I must pay for the repair as my van was out of warranty. The sensor was replaced on 08/22/22 and see attached pics to prove the sensor had no visual issues and the cause of said failure is a manufacturer defect. Consumers should never have to pay for a defective part that failed due to no fault of their own.

My SRS system has thrown the SRS light with code B00C0:11AB Passenger Occupancy sensor A short to ground. According to The weight pad is faulty and requires a $989 part replacement. The SRS system is disabled with the light on which is a safety issue in today's vehicles as none of the airbags will deploy in an accident with the SRS light currently on. No consumer related malfunction detected meaning there were no broken wires found nor evidence of a consumer triggered fault found such as wet or previously wet pad which could have caused the fault. It is an internal part failure.

The contact owns a 2016 Transit Connect. The contact stated that while attempting to operate the vehicle, the transmission failed to shift into either drive or reverse. The vehicle was taken to an independent mechanic who diagnosed that the transmission was faulty and needed to be replaced. The transmission was replaced and the failure was remedied but eventually the failure reoccurred. The local dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 180,000.

The contact owns a 2016 Ford Transit Connect. The contact stated that while her husband was driving at an undisclosed speed, the brake pedal seized. Additionally, the passenger's side front wheel overheated and melted the hubcap. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2016 Ford Transit Connect. The contact stated that after parking in the driveway, his wife exited the vehicle; moments later the vehicle rolled backward down the driveway. The contact stated that his wife was able to get back in the vehicle and depress the brake pedal to prevent the vehicle from rolling out into the street. During the failure, the front driver’s side door and driver’s side quarter panel were damaged. The cause of the failure was not determined. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 59,000.

Husband took car to the local Ford dealer (Price Ford) to get oil changed. As part of the service, they went to rotate tires and found that the lug nuts/caps had swollen and needed to be replaced. We later discovered that this has been an ongoing problem for years. My husband agreed to have it done, for safety’s sake and to avoid having a flat and unable to change tire. This extra work cost $123.40. On later research, I found this design flaw was for cosmetic purposes only and that normal non-expanding lug nuts would avoid the distinct possibility that this may happen again. I called the shop and ascertained that, indeed, the “stock” lug nuts were replaced with same and he acknowledged that this has been a common issue. He also agreed that standard lug nuts wouldn’t do this and, finally, offered that if I went and bought them he would have them changed but also that he wouldn’t refund for the ones that were put on an hour ago because “now they are used “. My husband was never given the advice or option of using standard, less expensive, lug nuts in the first place, as he should have been. Why wouldn’t this be handled as a recall issue and standard parts be used for replacement, especially for customers who are experiencing this known problem? I feel a recall should be issued and remedied for all customers, free of charge. And, in our case, we should be refunded the $123.40.

The contact owns a 2016 Ford Transit. The contact stated while sitting in the vehicle, he noticed the windshield was damaged and caused water to leak into the vehicle. The vehicle was diagnosed with windshield failure; however not repaired. The contact related the failure to NHTSA Campaign Number: 22V192000 (Visibility). The manufacturer was notified of the failure. The approximate failure mileage was 60,000.

After battery replacement, the power steering (the EPAS system) failed. The dashboard-gauges display said, "STEERING ASSIST FAULT SERVICE REQUIRED." After towing and diagnosis, my mechanic said the system had to be reprogramed at a dealership. The vehicle is available for inspection upon request.