2015 FORD TRANSIT Complaints

TL* THE CONTACT OWNS A 2015 FORD TRANSIT CONNECT. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE THE HEATER WOULD ONLY BLOW COLD AIR AND THE DEFROSTER WAS INOPERABLE CAUSING A VISIBILITY HAZARD TO THE DRIVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ECO BOOST ENGINE SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER(UNKNOWN) AND THE MANUFACTURE WERE NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 187,000.

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED HIS VEHICLE WAS LISTED UNDER NHTSA CAMPAIGN NUMBER: 17V408000 (POWER TRAIN). THE DEALER WAS NOTIFIED AND THE CONTACT WAS TOLD THAT THE VEHICLE WAS PREVIOUSLY ALREADY SERVICED. HOWEVER AFTER 7,000 MILES, THE FAILURE HAD REOCCURRED AND THE DEALER (BLUEBONNET FORD LOCATED AT 351 I-35, NEW BRAUNFELS, TX 78130) REFUSED TO RE-SERVICE THE VEHICLE BEING THAT THE MANUFACTURER INSTRUCTED THAT THE NEXT REPAIR HAD TO BE COMPLETED AT 40,000 MILES. THE FAILURE MILEAGE WAS 77,000.

I WAS INVOLVED IN A CAR ACCIDENT (WHICH WASN'T MY FAULT) MY FRONT CARGO WITH THE OTHER FORD PASSENGER REAR DOOR. MY AIRBAG DIDN'T DEPLOY, BUT THE LIGHT IS ON, MY SEATBELT DAMAGED. BUT ALL THE AIRBAGS OF THE OTHER CAR DEPLOYED.

TL* THE CONTACT OWNS A 2015 FORD TRANSIT 350. THE CONTACT STATED THAT THE AIR INTAKE WAS MOUNTED ON THE VEHICLE IN A WAY THAT ALLOWED WATER TO GET INSIDE AND RUST OUT THE BOLTS THAT SECURED THE AIR INTAKE IN PLACE. AS A RESULT, ANTI-FREEZE WOULD LEAK AND POSSIBLY CAUSE A FIRE. THE VEHICLE WAS LOSING ANTI-FREEZE AND THE TOP OF THE ENGINE WAS SMOKING WHILE THE VEHICLE WAS IN MOTION. THE BOLTS HAD COMPLETELY RUSTED AND THE WATER FROZE WHEN THE VEHICLE WAS PARKED. WHEN THE ICE MELTED AND THE ENGINE WARMED UP FROM DRIVING, A FIRE NEARLY OCCURRED. THE CONTACT SAW SMOKE, PULLED OVER, AND OPENED THE HOOD. THE CONTACT HAD TO CALL TO HAVE MORE ANTI-FREEZE DELIVERED TO REFILL THE VEHICLE. THE VEHICLE WAS TAKEN TO GARNET FORD (1610 WILMINGTON PIKE, WEST CHESTER, PA 19382 (610) 358-5600) WHERE IT WAS IN THE PROCESS OF BEING DIAGNOSED. THE MANUFACTURER WAS CALLED AND TRANSFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 122,000.

I HAVE A 2015 FORD TRANSIT 15 PASSENGER VEHICLE THAT WAS PURCHASED IN NOV 2016 WITH 20,000 MILES. APRIL 2019 THE DRIVESHAFT FLEXIBLE COUPLING WAS REPLACED UNDER WARRANTY. IN JULY 2019 WE BEGAN HEARING A NOTICEABLE VIBRATION / SUBWOOFER DRONE / HUM IN THE VEHICLE.THE DRONE DOESN'T HAPPEN AT A SPECIFIC SPEED BUT IS PREVALENT WHEN WE'RE RUNNING 50-70 MPH AND BETWEEN 2000 AND 2500 RPM. THIS DRONE SOUND IS NOT CONSISTENT BUT NOW VIBRATES THE ENTIRE CABIN WHEN IT DOES APPEAR. I CAN STOP THE SOUND BY PULLING FOOT OFF THE GAS PEDAL. HOWEVER IT JUST RE-APPEARS AT A LATER TIME. WE HAVE NOTED THAT IT IS PROGRESSIVELY GETTING MORE FREQUENT AND LOUDER - EVEN VIBRATING THE STEERING WHEEL. I HAD THE AUTONATION UNION CITY, GA DEALERSHIP LOOK AT IT AND THEY EXPLAINED THAT THE TORQUE CONVERTER (TC) IS FAILING AND CAUSING PROBLEMS WITH THE TRANSMISSION -- IT WOULD BE A $3,000 REPAIR. I HAVE SINCE BEEN RESEARCHING THIS AND HAVE FOUND NUMEROUS OTHERS WITH THE SAME VIBRATION AND FOR THE MOST PART - IT APPEARS THE TC WAS THE SOLUTION.. HOWEVER, NOT ALWAYS. PLEASE SEE THIS THREAD - HTTPS://WWW.FORDTRANSITUSAFORUM.COM/THREADS/DRIVESHAFT-DRONE-NOISE-SURVEY.60498/PAGE-7 NEITHER FORD NOR I KNOW THE EXACT SOLUTION UNTIL WE PULL THE TRANSMISSION BUT IT SEEMS THAT THIS IS POINTING TO THE TC?

IT APPEARS THAT THIS MODEL HAS AN ENGINE FAILURE ISSUE RELATED TO WATER ENTERING THE AIR BOX AND CAUSING THE WATER TO TRAVEL TO COMPONENTS THAT DISABLES THE CAR. I WAS DRIVING IN THE RAIN AND GOT STRANDED ON THE SIDE OF THE INTERSTATE IN HEAVY TRAFFIC AND HEAVY RAIN ON I40 IN KNOXVILLE TN FOR AN HOUR WAITING FOR A TOW TRUCK TO GET ME OUT OF A DANGEROUS SITUATION. HAD IT TOWED TO A DEALER THAT PROCEEDED TO TELL ME THE NEXT DAY THAT THERE WAS A TSB ON THIS ISSUE AND THAT THERE WAS A KIT THAT REMEDIES THE PROBLEM. A DEFLECTOR OF SOME SORT TO KEEP WATER OUT OF THE AIR BOX. THE COST TO THE CONSUMER IS OVER $750 TO GET IT DONE. I STRONGLY BELIEVE THAT IS FORD KNOWS ABOUT ABOUT THIS ISSUE AND HAS COME UP WITH A SOLUTION, IT SHOULD BE A RECALL AND NOT JUST A TSB. THEIR POOR DESIGN AND NEGLIGENCE PUT ME IN A DANGEROUS SITUATION FOR ABOUT AN HOUR . I COULD HAVE BEEN RAMMED BY HIGHWAY TRAVELERS AND POSSIBLY KILLED BECAUSE MY VEHICLE WAS DISABLED BECAUSE OF A POOR DESIGN THAT FORD REFUSES TO REPAIR AT THEIR COST. SOMEONE PLEASE ADVISE FORD AND THEIR DEALERS THAT THIS IS NOT A CONVENIENCE ISSUE, BUT A LIFE THREATENING ISSUE THAT FORD SHOULD ISSUE A RECALL TO REMEDY THE POOR DESIGN AT THEIR COST. THANK YOU.

I AM CALLING NUMEROUS TIMES TO SET UP AN APPOINTMENT TO CORRECT THE DRIVESHAFT FLEXIBLE COUPLING REPLACEMENT' I AM WAS TOLD NUMEROUS TIMES THAT SOMEONE WILL GET BACK TO US. IT NEVER HAPPENED I WOULD LIKE THIS ISSUE TO BE REPAIRED ASAP! [XXX], HASCCENTER [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SHOOK AND THE RPMS BEGAN TO LOWER. THE VEHICLE EVENTUALLY STALLED. THE CONTACT AND THE PASSENGER HAD TO PUSH THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO BLAKE UTTER FORD (LOCATED AT 215 HWY 75 NORTH, DENISON, TX 75020, 903-465-5671) WHERE IT WAS DIAGNOSED THAT THE PCM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THE DEALER WAS STILL LOOKING TO SEE IF ANY OTHER FAILURES COULD BE PRESENT WITH THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 257,655.

THE UNDERCARRIAGE STARTED TO MAKE A BANG BANG NOISE. THE VAN WAS TAKEN TO A LOCAL GARAGE. AT THAT TIME IT WAS DETERMINED THAT IT WAS UNDRIVABLE. THE VAN WAS TAKEN TO THE FORD DEALERSHIP THAT HAS DONE THE PREVIOUS REPAIRS ON THE COUPLER. THEY STATED THAT THE PERMANENT FIX WAS PREVIOUSLY INSTALLED AND THAT NO UPDATED PART WAS AVAILABLE AND THE FORD WAS NOT GOING TO COVER THE REPAIR. THIS SITUATION IS VERY UNSAFE. A FAILURE OF THIS KIND COULD EASILY CAUSE A SERIOUS ACCIDENT THAT COULD CAUSE A LOSS OF LIFE. THE COUPLER DISINTEGRATED. SEE ATTACHED PICTURES.

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V408000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED JANNELL MOTORS INC (2000 WASHINGTON ST, HANOVER, MA 02339, (781) 982-4500) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *DT