2015 FORD TRANSIT Complaints

THE CHECK ENGINE LIGHT CAME ON AT ABOUT 81,000 MILES, AND A WEIRD NOISE STARTED HAPPENING COMING FROM THE ENGINE AREA. I GOT INTO THE DEALER SERVICE DEPARTMENT (DEALER WHERE I BOUGHT THE CAR) AT ABOUT 81,500 MILES. THEY DIAGNOSED A BAD CATALYTIC CONVERTER - IT WAS BREAKING UP. SEVERAL ISSUES AROSE FROM THAT: FIRST, I HAVE BEEN SMELLING CARBON MONOXIDE IN THE CAB FOR QUITE A WHILE AND DID NOT KNOW WHY (NOW I THINK I KNOW - CLOGGED CATALYTIC, REVERSION THROUGH THE ENGINE BAY). SECOND THE CATALYTIC WARRANTY EXPIRES AT 80,000 MILES. (THE LIGHT WENT ON AT 81,000). THIRD, AT THE TIME OF PURCHASE, THE DEALER FINANCE GUY FORCED ME TO BUY AN EXTENDED WARRANTY. HE SAID THAT FORD WOULD NOT FINANCE ME IF I DID NOT BUY IT SO I AGREED. IT WAS OVER $2000 TAKEN OUT OF MY DOWN PAYMENT. I FULLY EXPECTED THE EXTENDED WARRANTY TO COVER THE BROKEN CAT - WRONG - CATS ARE NOT COVERED. THE REPAIR WAS QUOTED AT ABOUT $1000. MY BEEF HERE IS SEVERAL FOLD: THE 1) FORD WARRANTY EXPIRES AT 80,000 AND THE ENGINE LIGHT COMES ON AT 81,000 EVEN THOUGH THE CONVERTER HAD BEEN GOING BAD THE WHOLE TIME. 2) I HAVE BEEN BREATHING CO2 IN THE PASSENGER COMPARTMENT. 3) THE EXTENDED WARRANTY WAS USELESS AND I PAID A HEFTY SUM FOR IT. THE REPAIR IS QUITE EXPENSIVE AND THE PROBLEM IS NOT COVERED BY ANY OF THE WARRANTIES I HAVE, WHICH I THINK IS UNFAIR. I HAVE NOT BROUGHT THIS COMPLAINT TO THE DEALER TO ALLOW THEM A REBUTTAL - I SIMPLY LEFT IN SHOCK THAT I AM ON THE HOOK, AND NOW I'M BREATHING THE STINK OF A DECOMPOSING CAT IF I DON'T USE RECIRCULATE (AND A SLIGHT AMOUNT EVEN IF I DO USE RECIRCULATE, WHICH IS ANOTHER COMPLAINT - RECIRCULATE STILL LETS IN OUTSIDE AIR. IN TRAFFIC, YOU ARE ALWAYS BREATHING EXHAUST).

OUR TRANSIT VAN HAS HAD A PROBLEM WITH SEVERE VIBRATION IN THE DRIVELINE SINCE ABOUT 25,000 MILES. OUR VAN IS SUBJECT TO RECALL 17S15. WE HAVE HAD THE "TEMPORARY FIX," (THE DRIVELINE FLEXIBLE COUPLING REPLACED) ON OUR VAN TWO TIMES AT YORK'S FORD IN HOULTON, MAINE: JULY 21, 2017 (MILEAGE 28,066) AND AGAIN ON OCTOBER 11, 2017 (MILEAGE 32,787) BUT IT HAS NOT FIXED THE SEVERE DRIVELINE VIBRATION. THE VIBRATION IS WORST AT HIGHWAY SPEEDS (65-73 MPH), AND WHEN GOING UP A HILL OR WHEN ACCELERATING. IT IS SO LOUD THAT IT SHAKES THE WHOLE VAN, MAKING IT IMPOSSIBLE TO HEAR THE RADIO OR HAVE A CONVERSATION. THE SOUND IS A VERY LOW FREQUENCY HUM, LIKE PUTTING YOUR HEAD INSIDE A SUBWOOFER. I WORRY THAT THE VIBRATION IS ALSO DAMAGING OTHER COMPONENTS, SUCH AS THE OUTPUT SHAFT BEARINGS IN THE TRANSMISSION, AND POSSIBLY THE ENGINE. ON NOVEMBER 7, 2017 I TOOK THE VAN TO A FORD DEALER IN INDIANA TO SEE IF THEY COULD FIX THE VIBRATION PROBLEM. THEY DETERMINED THAT THE CARRIER BEARING HOLDING THE DRIVESHAFT WAS LOOSE AND NEEDED TO BE REPLACED, BUT THEY WERE UNABLE TO GET FORD TO OKAY THE REPAIR. I HAVE STOPPED DRIVING THE VAN EXCEPT FOR ESSENTIAL TRAVEL BECAUSE OF THE VIBRATION PROBLEM. FROM WHAT I HAVE GATHERED READING THE FORD TRANSIT USA FORUM, A PERMANENT FIX, INCLUDING A NEW DRIVESHAFT, UNIVERSAL JOINT, AND TRANSMISSION OUTPUT YOKE, HAS BEEN INSTALLED ON MANY OF THE RECALLED VEHICLES, BUT FOR SOME REASON FORD WILL NOT DO IT ON MINE. CAN YOU HELP?

WE PURCHASED 14 FORD TRANSIT VANS FROM THE U.S. FOUR OF THE 14 ARE NOT IN DRIVING CONDITION NOW DUE TO A PROBLEM LOSING SPEED [MORE DETAILS FOR EACH VEHICLE ARE NEEDED]. THE FAULT IN ALL OF THEM SHOWS CODE P2111. THE VINS ARE: [XXX] BROKEN IN JAN/FEB 2017 WITH LESS THAN 4500KM; [XXX] BROKEN IN MARCH 2017 WITH LESS THAN 5200KM ; [XXX] BROKEN IN AUGUST 2017 WITH LESS THAN 3000KM ; [XXX] BROKEN IN NOVEMBER 2017 WITH LESS THAN 4600KM. AT THIS RATE, WE EXPECT THAT OUR ENTIRE FLEET OF LARGE VANS WHICH ARE FORD TRANSITS TO BE INOPERABLE. WE HAVE RECEIVED THE SERVICE FROM ONE OF LOCAL TRANSIT DEALERS [XXX] , BUT IT SEEMED THE PROBLEM IS NOT INCLUDED IN "RECALL NOTICE" FROM FORD . WE WOULD GREATLY APPRECIATE ALL ASSISTANCE IN REPAIRING OR REPLACING THESE VEHICLES AS SOON AS POSSIBLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

SLIDING DOOR ALERT KEEPS GOING OFF. POSSIBLE SENSOR OR LATCH DEFECT. HAPPENS WHILE DRIVING OVER DIPS, BUMPS AND WHILE BRAKING. UNABLE TO READ DASH SYSTEM PANEL WHILE ALERT IS ON. POSSIBLE SAFETY ISSUE, AS CANNOT SEE OTHER ALERTS WHILE THIS ONE IS ON, AS IT REMAINS ON THE ENTIRE TIME I'M DRIVING AND IS A DISTRACTION. POSSIBLE SAFETY ISSUE. CHECK ENGINE LIGHT ON FUEL SYSTEM SENSOR ISSUES. AFTER PUTTING FUEL IN VEHICLE IT HAS TROUBLE RESTARTING, CAUSING ME TO FUEL VEHICLE WHILE STARTED TO REMEDY THIS. POSSIBLE FIRE HAZARD, COULD CAUSE VEHICLE TO CATCH FIRE RESULTING IN EXPLOSION/DEATH.

THE DRIVE SHAFT THE RECALL HAS BEEN IN PLACE FOR OVER A YEAR. FORD STILL HAS NO FIX I'M TRYING TO SELL THE VEHICLE AND IT'S NOT FAIR FOR FORD NOT TO HAVE S FIX

FORD RECALL #16S30 WAS ORIGINALLY ISSUED IN JANUARY OF 2017. ELEVEN MONTHS LATER MY LOCAL DEALER STILL DOES NOT HAVE PARTS TO FIX THIS PROBLEM. I HAVE TRIED CONTACTING THEM AT SEVERAL DIFFERENT POINTS, AND I GET NOWHERE. WHY IS FORD NOT MAKING THESE PARTS AVAILABLE TO DEALERS? MY DOOR LATCH IS NOW INOPERABLE ON ONE SIDE.

THE VEHICLE WAS SITTING PARKED CURBSIDE WHILE OUR DAUGHTER WAS IN SCHOOL AND ON A BREAK, I WENT TO MOVE THE CAR CLOSER AND WHEN I SHUT THE DRIVER'S DOOR, THE BACK GLASS SHATTERED AND FELL TO THE STREET.

I AM A NHTSA REGION 10 OFFICE EMPLOYEE. I RENTED A 2015 FORD TRANSIT VAN, LICENSE PLATE #[XXX], FROM ZIPCAR ON 7/25/17 FOR THE ENTIRE DAY FOR A WORK RELATED EVENT. A FELLOW NHTSA STAFF PERSON RAN A VIN CHECK ON THE VEHICLE BY PHONE AND DETERMINED THERE WAS AN OPEN RECALL ON THE VAN. UNFORTUNATELY, I DID NOT WRITE DOWN THE VIN# OF THE SPECIFIC VEHICLE BUT WAS PROVIDED ASSISTANCE FROM NHTSA STAFF TO IDENTIFY THE # AS [XXX] (SEE THE ATTACHED DOCUMENT PROVIDE TO ME BY NHTSA STAFF PERSON, [XXX]). I THEN CONTACTED ZIPCAR AND PUT IN A REQUEST FOR ASSISTANCE, SPENDING TIME ON THE PHONE WITH CUSTOMER SERVICE AGENTS, FIRST A PERSON APPARENTLY BASED IN MEXICO, THEN ANOTHER BASED IN BOSTON. THE LAST PERSON WOULD NOT PROVIDE ME THE NAME OR CONTACT INFORMATION FOR ANY "LOCAL FLEET TEAM" MANAGER THAT WOULD LIKELY BE RESPONSIBLE FOR REPAIR/MAINTENANCE ON THE VEHICLE IN SEATTLE. I DID SPEAK WITH [XXX] (BATCH #[XXX]; HE WOULD NOT PROVIDE ME HIS LAST NAME, BUT GAVE ME HIS BATCH #...AN EMPLOYEE ID#). I HAVE NOT BEEN CONTACTED BY ANY OTHER ZIPCAR REPRESENTATIVES SINCE. I AM CONCERNED THAT ON THE DATE I RENTED THE VEHICLE THERE WERE OPEN, UNMITIGATED RECALLS OF WHICH I WAS NOT MADE AWARE BY ZIPCAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

CLUSTER HAVE MASSAGE FAULT FILTER IS OVERLOADED. I HAVE CHANGE DPF FILTER AND SENSORS 3 MINES AGO. AND DPF SISTEM IS WORKING PROPERLY NO ANY CODES BUT CLUSTER STILL HAVE A MASSAGE

EGR COOLER LEAK CHANGING SECOND TIME IN ONE YEAR AND ALSO I HAVE TO CHANGE OIL COOLER. THIS JOBS IS VERY EXPENSIVE.