2015 FORD TRANSIT Complaints

WE CALLED THE SERVICE DEPARTMENT AT CHAPMAN FORD WE PROVIDED THE VIN NUMBER OF OUR VEHICLE AND THE CAMPAIGN NUMBER AND THEY TOLD US THERE WAS NO RECALL ON THIS VEHICLE. FOR THE CAMPAIGN WE WERE REFERRING TO, THEY TOLD US THE PART WOULD HAVE TO BE ORDERED WHICH WOULD TAKE 3 WEEKS. WE SUBSEQUENTLY CALLED ANOTHER DEALER WHO TOLD US THEY COULD DO THE TEMPORARY REPAIR THE NEXT DAY. IT APPEARS TO ME THAT CHAPMAN FORD WAS TRYING TO AVOID DOING THE TEMPORARY REPAIR. THE VEHICLE IS OVER 30K MILES AND ACCORDING TO THE RECALL SHOULD NOT BE DRIVEN UNTIL THE TEMPORARY REPAIR IS DONE, HENCE THE URGENT NEED FOR THE TEMP REPAIR TO BE DONE TIMELY.

LOCAL FORD DEALER STILL DOES NOT HAVE PART REQUIRED FOR SAFETY RECALL NOTICE 17S15 REGARDING CRACKED FLEXIBLE DRIVEWAY COUPLING. THE SAFETY RECALL THAT WENT OUT IN JULY STATED THAT "PARTS FOR THE INTERIM REPAIR ARE CURRENTLY AVAILABLE" YET I HAVE BEEN TOLD ON 2 SEPARATE OCCASIONS BY THE PELLETIER FORD SERVICE MANAGER THAT PARTS HAVE NOT ARRIVED.

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING 40 MPH, THE INDICATORS ON THE INSTRUMENT CLUSTER BEGAN TO FLASH AND THE VEHICLE BEGAN TO CHIME. THE VEHICLE STALLED AND WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO ALL AMERICAN FORD (HACKENSACK 520 RIVER ST, HACKENSACK, NJ 07601) WHERE IT WAS DIAGNOSED THAT A GPS IN THE VEHICLE CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO ALL AMERICAN FORD. THE DEALER REVISED THE DIAGNOSIS AND STATED THAT THE ELECTRICAL CLUSTER FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO ALL AMERICAN FORD WHERE IT WAS DIAGNOSED THAT THE PCM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ONCE AGAIN. THE VEHICLE WAS TAKEN BACK TO ALL AMERICAN FORD WHERE IT WAS DIAGNOSED THAT THE WIRING IN THE VEHICLE CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V406000 (ELECTRICAL SYSTEM) AND THE CONTACT NEEDED TO CONTINUE TO WORK WITH THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. UPDATED 10/18/17*LJ *JS

STATIONARY VEHICLE; PARKED, DRIVER OUTSIDE VEHICLE WALKED AROUND TO FRONT PASSENGER DOOR; PASSENGER OPENED FRONT PASSENGER DOOR, AND A BREEZE NO MORE GUSTY THAN 1 MPH WAS ALL IT TOOK FOR THE DOOR TO HYPER EXTEND BEYOND HINGE MECHANISM, AND DOOR BROKE ACCESSORY DOOR CLOSING PART, PREVENTING IT FROM TIGHTLY CLOSING AS IT SHOULD. DOOR AJAR ALARM BEEPS, AND THE BODY IS DAMAGED NEAR FENDER OF FRONT PASS WHEEL. EXTREMELY DANGEROUS AND POORLY MADE PART; IF FORD DOOR CAN BREAK EASILY, I. A BREEZE, THEY ARE UNFIT FOR THE GENERAL PUBLIC TO DRIVE THEM UNLESS ON CERTAIN DAYS OF SPECIFIC WEATHER OR CLIMATE PATTERNS ARE PREDICTABLE. DEALERSHIP REFUSED RESPONSIBILITY AND TOLD ME TO "TAKE IT TO A BODY SHOP WHERE THEY DEAL WITH BODY DAMAGE." FORD WAS NOT INTERESTED IN FURTHER COMMUNICATIONS. AUTO SHOP ESTIMATES $1100 FOR A NEW DOOR.

I HAVE 2 TRANSIT VAN BOTH BRAKE WEAR AROUND 18000 N WHEN WEAR GO RIGHT TO THE MATEL AND BRAKE AND ROTOR GET HOTTER THAN NORMAL TAKE TO MANY PRIVATE MECHANICS THEY ARE SAY BRAKE UNDER SIZE OR DESIGN ISSUE

ALL INTERIOR DISPLAYS AND GAUGES GO BLANK WHILE STILL PARKED OR DRIVING AT ANY SPEED INCLUDING HIGHWAY SPEEDS, TURN SIGNALS AND HAZARD LIGHTS FAIL TO ACTIVATE. MULTIPLE OCCASIONS OVER LAST 4 MONTHS, INCREASING IN FREQUENCY. OCCURRED MULTIPLE TIMES DURING 4 HOUR TRIP ON 07/17/2017. SYSTEM MAY OR MAY NOT RECOVER, ONLY TO GO BLANK AGAIN SHORTLY AFTER. SOMETIMES WHEN RAIN SENSING WIPERS ACTIVATE. SOMETIMES "HILL ASSIST INACTIVE" AND TRACTION CONTROL DISABLED MESSAGES ON SYSTEM RECOVERY.

OUR DRIVER WAS DRIVING ON THE BELTWAY WHEN HIS BRAKES LOCKED UP ON HIM. WE DROPPED IF OFF TO THE SHOP TO HAVE A LOOK AND FOUND THE RIGHT REAR CALIPER WAS FAULTY. SINCE WE WERE UNABLE TO GET THE TRUCK TO THE DEALER ( THE TRUCK IS STILL UNDER WARRANTY). WE HAD THE SHOP REPLACE THE FAULTY CALIPER. SO WE COULD GET THE TRUCK BACK ON THE ROAD. NOW I NEED TO KNOW WHY THIS IS NOT A RECALL "BRAKES" ARE CERTAINLY A SAFETY ISSUE! AND HOW DO I GO ABOUT TRYING TO GET REIMBURSED FOR THE CHARGES FOR THIS?

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING 70 MPH, THE ENGINE STALLED AND THE VEHICLE WENT INTO LIMP MODE. THE VEHICLE WAS TAKEN TO FOX FORD MAZDA (3560 28TH STREET GRAND RAPIDS MI, 49512 PHONE: (616-956-5511)) WHERE IT WAS DIAGNOSED THAT THERE WERE METAL SHAVINGS IN THE FUEL INJECTOR AND FUEL TANK. THE FUEL INJECTOR, FUEL PUMP, AND FUEL FILTER WERE REPLACED AND THE FUEL TANK WAS CLEANED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V618000 (FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

DRIVESHAFT FLEXIBLE COUPLING REPLACEMENTTHE FLEXIBLE COUPLING BETWEEN THE TRANSMISSION AND DRIVESHAFT IN CERTAIN 2015 TO 2017 TRANSIT VEHICLES MAY PREMATURELY DETERIORATE AND CRACK WITH INCREASING MILEAGE. A CRACKED FLEXIBLE COUPLING WILL RESULT IN AN OVERT MOANING NOISE FROM UNDERNEATH THE VEHICLE, ALONG WITH TACTILE VIBRATION. CONTINUED DRIVING WITH A CRACKED FLEX COUPLING MAY CAUSE SEPARATION OF THE DRIVESHAFT, RESULTING IN A LOSS OF MOTIVE POWER WHILE DRIVING, OR UNINTENDED VEHICLE MOVEMENT IN PARK WITHOUT THE PARKING BRAKE APPLIED. IN ADDITION, SEPARATION OF THE DRIVESHAFT FROM THE TRANSMISSION CAN RESULT IN SECONDARY DAMAGE TO SURROUNDING COMPONENTS, INCLUDING BRAKE AND FUEL LINES.

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING 70 MPH, A LOUD NOISE WAS HEARD AND THE BRAKES FAILED TO WORK WITHOUT WARNING. THE DRIVER STOPPED THE VEHICLE BY CHANGING THE GEAR AND PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER LOCATED AT 16005 VALLEY BLVD, FONTANA, CA 92335, WHERE IT WAS DIAGNOSED THAT THE DRIVE LINE, BRAKES, AND RADIATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY WOULD REIMBURSE THE CONTACT $2,000. THE FAILURE MILEAGE WAS 112,112.