2024 FORD TRANSIT Complaints

We are now 3 months into Ford recall 24S21/24V226 for the Transit Trail. No communication has been received beyond the initial notice in March and no timeline has been given. As seen in forums online, many buyers, myself included, sit in the dark while our vans rot away on the dealers lot with no end in sight. Ford needs to at least give us a timeline so buyers can make an informed decision on proceeding to wait, or back out of their purchases (if possible).

The contact owns a 2024 Ford Transit. The contact received notification of NHTSA Campaign Number: 24V226000 (Tires) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Ford has issued recall 24V226 for apparent tire rub on the Transit Trail package almost two months ago and has since given no information on timeline for this recall. This issue seems to be contingent on a "perfect storm" of variables and therefore seems to pose much less of a safety risk than stated. Many owners online report no tire rub even during aggressive offroad driving. Regardless, the agreed upon preventative fix is very well documented within the Transit community and has been performed by countless van owners in the past, myself included. This potential issue should have been blatant well before production started on these models, but now that we're here, it seems Ford is dragging their feet to publish what should be a very quick and straightforward fix which is holding up many already purchased vans from being released from dealerships. I worry that the low volume of Transit Trails means the resolution of this recall is seen as low priority and will drag on for months to come.