2018 FORD TRANSIT Complaints

The contact owns a 2018 Ford Transit equipped with Michelin Tires, Tire Line: Agilis CrossClimate C-Metric, Tire Size: 235/65R/16C, and DOT Number: 1FK4107CX. The contact received notification of NHTSA Campaign Number: 23T002000 (Tires); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact's company owns a 2018 Ford Transit Connect. The contact stated that while an employee was driving at 30 MPH, the rear driver side sliding door unintendedly opened. The employee could not shut the door due to a defective latch. The contact stated that a zip tie was used to secure the door. The vehicle was not diagnosed or repaired. The manufacturer nor the dealer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 80,000.

The cam phasers started giving us issues at 47,000 miles. At the time, Ford told us this was a normal thing with these vehicles and there was no concern. Now that I am at 103,000 miles, the phasers have gotten a lot worse where the vehicle stalls and misfires, along with a loud rattle at startup. Ford will not replace them under warranty now that I am out of warranty, even though I brought the vehicle in while it was in warranty and was told it was normal. This is an extremely common issue with the 3.5L Ecoboost engine, and something needs to be done about it. Ford already has a warranty extension program for the F150. They need to extend that to the other vehicles with the same engine that have the exact same defect.

ABS light comes on as well as loss of traction control and hill assist. Steering is more difficult, and the speed ohmmeter will not work. This is the second time this has happen. First time mechanic replaced bad speed sensor on drivers' side front wheel and everything went back to normal it only had around 6K miles on it. Now it has around 7.5K on it and it has happen again. Have not taken it in for repair yet.

The right side passenger door opens when driving. The door will not stay latched even when locked. I close the door, pull on it to ensure it is latched, but when I start driving, the door slides open. This is my family vehicle used to transport our children, and is a very dangerous situation.

hello - this is not a safety issue with my car. for the moment. inputting the VIN it states that there is only 1 row of seats (D/P). this is not accurate. there are 3 seat rows in my van. (front x2, middle x3 and rear seats x2) total of 7 seats. thus this should be corrected for my VIN. if or when i have a complaint about the safety of the seats, belts, head rests etc... it will make sense. i do not have a cargo van. it's a seven passenger seat van.

The contact owns a 2018 Ford Transit. The contact stated while driving into the driveway, the contact heard an abnormal sound coming from the vehicle. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not under recall and referred the contact to the NHTSA Hotline. The failure was mileage 87,000.

On March 7, 2023, at approximately 1:45 PM, Bus 437 had caught fire in the engine compartment of the vehicle while sitting in the parking lot. The bus had just came off of a route minutes before & the driver had reported the dash tell tale (warning) lights had come on. The Operator switched the engine off and then noticed smoke coming from the engine compartment area prior to the thermal event. The fire caused significant damage & the vehicle is a total loss; the engine compartment, bus body, interior as well as exterior and top cap of the bus were affected. An independent firm was hire to conduct the fire investigation ( EFI Global, Inc.) & determined the source of the fire to be a power supply from the vehicles jump box; however our history with alternator failures & consumption of these components combined with my mechanical experience leads me to believe that the root cause of this has been overlooked and the alternator failures need to be further investigated for public safety reasons. I have engage the dealer principal (Creative Bus Sales, Inc.) who we purchased the vehicle from whom is working with Ford on this matter. The Alternator is the component that I want investigated & the one in question has not been removed from the vehicle however we did break down 3 alternators from our inventory of failed cores & the findings support my theory as the alternator (diodes) being the culprit of the failures. The cause of the fire is believed to be a situation created when the single alternator overheated causing the diode bridge to fail & alternator to ignite. We have experienced alternator failures on this group of buses since the vehicles inception into the fleet going back to 2018. 38 of these model buses were purchased & placed into service in 2018 & we have replaced 283 alternators since they were placed into service (very high consumption/failure rates).

This is an update on the same problem I reported a year ago...January 2022, it started to shudder during acceleration but it was intermittent. February 2022, it started to occur more. March 2022, it started to do it while cruising at a higher speed on the freeway. Then going up a steep hill one day, it started to shudder and could not exceed more than 30 mph up a very steep hill. The transmission is progressively getting worse...It seems to stay in 1st gear and then jump to 6th gear...and now I smell some burning...There is a recall on the Ford Focus transmission for the same reason...Although it may be a different transmission, the problem is a carbon copy of my Ford transmission...This should be a RECALL ISSUE because it is happening a lot in other documented cases. Please inform us of the steps to get this issue INVESTIGATED and RECALLED.

I ordered 195/75R-16C Cooper Hercules Terra Trac tires for two different vendors on Ebay. Four from one vendor , two from another. The two tires I got from one vendor, had a manufacturer date code of 2622, which is good. The other four tires had NO date of manufacture code anywhere on them!!! Isn't this against the law?