2019 FORD TRANSIT Complaints

The contact owns a 2019 Ford Transit Connect. The contact stated that while driving at an undisclosed speed, wind noises were heard coming from the front windshield. The vehicle was taken to the dealer where it was diagnosed that the front windshield had detached and needed to be reinstalled. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 22V192000 (Visibility) however, the VIN was not included in the recall. The failure mileage was approximately 30,000.

Seats break down due to seat framing pulling through bolts on seat frame. Ford is aware of this problem but is having customers attempt to pay for seats to be fixed, and when they are fixed ford is adding additional support straps to prevent the seats from tearing out in the future

This entire vehicle is a problem, including my backup camera needing to be replaced 2x since Oct. My work van does not have a rearview mirror or window so its crucial I'm a sole proprietor business owner and my only business vehicle (2019 Ford transit connect) has been in the shop a total of over 10 weeks in the last 10 months. I have had numerous problems with my vehicle including my back up camera not working (which is very important since I don't have a rear view mirror or back windows), Ford pass not working, AC blowing heat, transmission problems, check engine light on, vehicle stalling, and emissions problem. So far in 2022, it has spent over 3 weeks in the shop and is currently in the shop. I have had 3 different computer modules, EGR valve, torque converter, and backup camera replaced and I was just told today it needs another back-up camera and the heater control module replaced. I bought my vehicle brand new from Village Ford (now Gary Yeoman) in 2019 and it currently has 38,000 miles on it. The regular warranty ended at 36k miles, but Ford corporate purchased me an extended warranty covering my vehicle to 75k miles due to the vehicle spending an entire month in the shop Nov 2021. I have called and emailed Ford Corporate multiple times including talking to very unhelpful supervisor. I clearly have a bad vehicle and it is a huge inconvenience and is adversely affecting my business. I have asked for Ford to buy my vehicle from me and told there is nothing they can do. As a consumer I am made to feel like all these problems are somehow my fault, when I have done nothing wrong except unknowingly bought a lemon vehicle and because I haven't had the exact same problem 3x, it doesn't qualify for the FL lemon law. There should be some provision for a vehicle with 8+ problems and that has spent 11 weeks in the shop in 10 months. This is a wrapped WORK vehicle that advertises my business. Guess how many business cards I passed out during those 11 weeks? ZERO.

The Transit van has an optional "Front Overhead Shelf." This shelf is installed on the Ford assembly line, this is not an aftermarket install. This overhead shelf is designed to hold hats, gloves and other light items. The issue is this shelf bounces and vibrates when the van is in motion. Any items stored on the shelf, falls on the driver's head and face. Ford has addressed this issue with a center support. But is not addressing previously manufactured vehicles. Ford manufacturer part number is: BK3Z-61519A-AC Dealership recognizes the issue and estimates $1,000 fee to correct. Ford warranty and support is not addressing this issue and offers no guidance. The Ford Transit Forum has multiple owners experiencing the same issue

Plastic accelerator pedal snapped off during normal driving. Made driving vehicle impossible. Vehicle had to be towed to dealer. Luckily was not going fast and was able to coast to the side of the road. This could be extremely dangerous if on a busy interstate.

2019 FORD TRANSIT CONNECT 2.0L 8 SPD AUTO transmission. 84,000 MILES. TRANSMISSION EXHIBITING DIFFICULTY SHIFTING IN LOWER GEARS. VAN WAS WORKING FINE, THEN ALL AT ONCE THE TRANSMISSION STOPPED WORKING AT A WALMART. TRANSMISSION ACTED LIKE IT WAS IN PARK, I TURNED OFF KEY AND TURNED BACK ON AND THE VAN WOULD DRIVE AGAIN. WHEN I PULLED IN FRONT OF MY DRIVEWAY THE VAN WOULD NOT GO IN REVERSE NOR WOULD IT GO FORWARD AGAIN. I TURNED CAR OFF AND BACK ON AND THE VAN WOULD DRIVE FORWARD, I TOOK IT TO 3 DEALERS TRANSMISSION SHOULD LAST MUCH MORE THAN 84,000 MILES, KNOWN ELECTRONIC PROBLEMS ALTHOUGH NO RECALLS ON RECORD FOR THIS ENGINE AND TRANSMISSION COMBINATION. I DRIVE MY VAN VERY EASY, MY MILES ARE MOSTLY HIGHWAY MILES VERY LITTLE IN TOWN DRIVING. FORD SHOULD HONOR KNOWN PROBLEMS WITH THIS VEHICLE I DO NOT FEEL THIS IS FAIR OF FORD, I REQUESTED A CASE TO BE STARTED BY FORD AND I WANT TO RECORD THE PROBLEM IF FOR NOTHING ELSE FUTURE RECALL NOTICES FOR THIS OBVIOUS MANUFACTURE DEFECT. I HAVE NO IDEA WHAT TO DO NOW, IT NOW IS UNDRIVEABLE AND SITTING AT A DEALERSHIP AND I HAVE NO TRANSPORTATION, THIS WAS A "WORK" TRUCK AND NOW I CAN NOT WORK EITHER.

Our employee was on a job site, parked and exited the vehicle and it rolled into a fence causing damage to the hood, fender and headlight. There was no warning chime that the vehicle was not in park. No one was in the vehicle at the time and no one was injured. Because there were no injuries, we did not make an insurance claim for the damage nor file a police report. This happened approximately three months after we purchased this vehicle. I believe this vehicle should be included in the current Ford recall 21S24. I have contacted both the dealership and Ford Motor Company and they say there is nothing to be done unless/until NHTSA adds our VIN/batch to the current recall.

The contact owns a 2019 Ford Transit. The contact stated while driving 65 mph, the steering wheel started to vibrate abnormally. The contact stated that the failure recurred while driving above 60 mph. The contact took the vehicle to an independent mechanic who inspected the vehicle and diagnosed the failure as the torque converter needing to be replaced or rebuilt. The parts to replace the converter were not available to the independent mechanic. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 114,300.

ON GOING, I HAVE PICTURES OF MULTIPLE STAGES WITH THE MILEAGE. THE WIPERS CONTINUE TO MALFUNCTION. THE CAR HAS GONE IN MULTIPLE TIMES FOR THIS. THE HOSE CONTINUES TO DISCONNECT. THE REAR CAMERA, SENSORS, CHARGING MECHANISMS MALFUNCTION. IT ACTIVATES THE REAR CAMERA IT ALSO SAYS PARKING ISSUE AND BACK UP CAMERA MALFUNCTION. IT WILL HAPPEN WHILE IN MOTION.

VEHICLE NOT SHIFTING PROPERLY, THEN STUCK IN 3RD GEAR. DEALER SAYS IT HAS A TRANSMISSION FLUID LEAK AND COOKED INTERNAL COMPONENTS (SEALED TRANSMISSION WITH NO DIPSTICK)