2016 FORD TRANSIT Complaints

The contact owns a 2017 Winnebago Fuse RV built on a 2016 Ford Transit chassis and equipped with Hankook Tires, Tire Line: Dynapro HT, Tire Size: 195/75/R16, DOT Number: T7W7HUH. The contact stated that while inspecting the RV it was discovered that all four tires had developed cracks that extended around the outer walls of the tires. The cause of the cracks was not yet determined. The manufacturer and dealer were not yet notified of the failure. The failure mileage was 38,068.

The contact owns a 2016 Ford Transit. The contact stated that while driving at 40 MPH, she heard an abnormal sound coming from an unknown location prompting her to attempt to slow the vehicle after which she became aware that the brake was not functioning properly. The contact stated that with the brake pedal depressed all the way to the floorboard the vehicle failed to slow as intended; violently coming to a complete stop on the shoulder of the roadway where the vehicle stalled and failed to restart. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who determined that the driveshaft assembly had failed, damaging the brake lines, resulting in a loss of the hydraulic brake functionality. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 19V767000 (Power Train), and the VIN was included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 125,000.

The involved individual was found with altered mental status on a highway on 8/13/2023. The vehicle he had been driving was found in the highway median a few hundred feet away. He was admitted to a local hospital, diagnosed with blunt force injuries of the head, and pronounced brain dead on 8/14/2023. Autopsy examination revealed fractures of the skull, subdural and subarachnoid hemorrhage, and cerebral cortical contusions. Mechanical vehicle inspection revealed that the driveshaft flexible joint failed while the vehicle was in motion, with resulting driveshaft uncoupling and severe damage to surrounding vehicle components including the brake and fuel lines. Investigation was consistent with the decedent exiting the moving motor vehicle.

The contact owns a 2016 Ford Transit. The contact stated that while the vehicle was parked unattended, it spontaneously caught fire. There were no warning lights illuminated prior to the failure. The doors failed to open. After the fire, the owner noticed that the wires were hanging from the door panel. The owner was able to extinguish the fire. There were no reported injuries. The fire department was not contacted. The air bags were deployed. A police report was not filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred to the NHTSA Hotline. The failure mileage was unknown. The contact referenced the failure of Ford recall number 17S34.

Calipers and brake pads were replaced and still front brakes locking up. Unable to drive. Also, I had to replace a brand new brain on the van over $3000 electrical. The contact stated the vehicle is not working and needs help.

The contact owns a 2016 Ford Transit Connect. The contacted stated that while driving approximately 55 MPH, the braking system malfunctioned, causing the vehicle to abruptly stop in the middle of the freeway. The vehicle was later towed to the local mechanic who diagnosed that the brake system HCU pump had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 16V482000 (Service Brakes, Hydraulic, Electronic Stability Control). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 91,000.

The contact owns a 2016 Ford Transit. The contact stated that while the vehicle was parked, the interior door handle detached, trapping the contact inside the vehicle. No warning light was illuminated. The vehicle had been diagnosed by an independent mechanic and determined that the failure was with the door handle bracket and switch. The door handle was replaced. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 145,561.

Recall Issue with Vehicle Door Latch and Delays in Repair - NHTSA Recall Number 21V376 To whom it may concern, I am writing to report a significant safety concern regarding my vehicle. Specifically, the driver's door latch is malfunctioning and no longer securely locks the door, rendering the vehicle undriveable. This issue directly aligns with the advanced recall notice identified as NHTSA Recall Number21V376 and Manufacturer Recall Number 21S24. To seek a resolution, I reached out to local Ford dealerships, but initially faced challenges in even having a conversation about potential recalls. Fortunately, Future Ford of Roseville accepted to inspect my vehicle and I delivered it to their facility on August 23rd, 2023. One of their service managers indicated that they should be able to address the problem, especially since my car exhibits the symptoms detailed in the recall notice. However, it's September 1st now, and my vehicle remains in their possession with little to no updates. The only communication I received was a work order summary. Troublingly, this document states: "FORD DECLINED AUTHORIZATION TO REPAIR AT THIS TIME" regarding the advanced recall. Attempts to discuss this update with the service manager, [XXX] , have been unproductive. She briefly left a voicemail without pertinent details and despite promising a follow-up call, failed to do so. Furthermore, I reached out to Ford corporate for clarity but to no avail. I've consistently received vague answers, with most indicating a lack of direction from Ford. This is both alarming and frustrating. I am at a loss as to why the dealership can't take an interim measure, such as replacing the defective door latch—which has been acknowledged to degrade over time—to temporarily remedy the situation. This could serve as a temporary solution until an official fix is determined. Attached is the aforementioned work order summary for your reference. I urge you to consider the safety implications of INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFO

Van was taken to Mooresville Ford for routine maintenance. When picking up the van the service mng informed me that some of the lug nuts are "swollen" and the tire iron supplied with the vehicle will no longer fit on the lug nut. I will not be able to change a flat tire until they are are replaced. I have both a premium extended warranty and platinum service contract but the dealer would not cover the lug nuts and if I wanted to pay out of pocket they would be replaced with the same lug nuts that would eventual become "swollen" again. I was advised to buy aftermarket lug nuts and put them on. It's pretty clear after doing a little research that this is a common problem that should result in a recall and replacement of the lug nut to avoid leaving car owners stranded in remote locations or anywhere for that matter. Also the tire rotation portion of the service which is part of the service contract was not able to be done due to the swollen lug nut. We were told that the lug nuts will be damaged when they attempt to remove them and won't be able to put them back on. I don't understand why Ford doesn't fix this problem but they won't until they are forced too. Please issue a recall.

The setbel latches brake easily, the outer holding of the latch brakes down quickly and leaves only the small plastic latch and they brake. Also, the upholstery on the seats wears down and disintegrate, this happens with one of the double seats in the rear of the vehicle.