2016 FORD TRANSIT CONNECT Complaints

TL* THE CONTACT OWNS A 2016 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE AND PASSENGER'S SIDE SEAT BRACKETS FRACTURED CAUSING THE SEATS TO BECOME UNSECURE. THE CAUSE OF THE FAILURES WERE NOT YET DETERMINED. THE LOCAL DEALER CAVALIER FORD OF CHESAPEAKE SQUARE LOCATED AT 4021 PORTSMOUTH BLVD, CHESAPEAKE, VA 23321 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 50,000.

I WAS DRIVING ON THE HIGHWAY BUSINESS 85 HEADING TO WORK, I WAS TRAVELING 65MPH MY VAN SUDDENLY STARTED TO SLOW DOWN, AS I'M TRYING TO PULL OVER ONTO THE SIDE OF HIGHWAY MY FRONT BRAKES LOCKED UP NEARLY CAUSING AN ACCIDENT, THERE WAS A BURNING SMELL COMING FROM THE FRONT PASSENGER WHEEL, TOWED THE SHOP THEY CHANGED BRAKES, BRAKE CALIPERS AND CALIPER HOSE I DROVE IT AND A WEEK LATER I WAS DRIVING AND THE FRONT BRAKES LOCKED UP AGAIN.

SHIFTER CABLE BROKE. VEHICLE STUCK IN REVERSE AND WOULD NOT GO BACK IN PARK. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED ON OUR VANS OF THIS MODEL. ALSO HAPPENED ON THE FUSIONS, BUT THEY WERE FINALLY RECALLED.

2016 FORD TRANSIT CONNECT. CONSUMER WRITES IN REGARDS TO SHIFTING ISSUES. *LD THE CONSUMER STATED UPON RETURNING TO THE VEHICLE, AFTER PARKING AT A LOCAL GAS STATION, IT WOULD NOT MOVE. THE GEAR SHIFT MOVED BUT, SEEM TO NOT BE CONNECTED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DETERMINED THE CLIP ON THE SHIFTER WAS THE CAUSE OF THE FAILURE. THE CONSUMER STATED THE VEHICLE WAS NOT INCLUDED IN THE RECALL 20S18 BUT, SHOULD HAVE BEEN. THE VEHICLE WAS REPAIRED. *JS

1. STATIONARY OR IN MOTION: THE TOP OF THE FRONT WINDSHIELD SEEMS TO BE LOSING ITS SEAL BECAUSE WHEN WATER IS POURED OR WHEN IT RAINS, IT ENTERS THE CAR AND FALLS ONTO THE DASHBOARD. ALSO, THE PLASTIC BOX THAT STORES THE REAR VIEW WINDOW AND WHICH IS ATTACHED TO THE WINDSHIELD GETS FILLED WITH RAIN AND DRIPS DOWN THE WINDOW. 2. IN MOTION, ON A GRADUAL HILL AND UP: FROM DAY ONE, THE CAR WOULD NOT SHIFT UP ON A DOWNHILL, EVEN A SLIGHT HILL. IT REVS IN THE 2ND GEAR AND REV UNTIL IT WOULD JUMP INTO THIRD AFTER REVVING IN A LOWER GEAR FOR 2-4 MINUTES. I TOOK IT TO 2 DEALERSHIPS (ONE IN TACOMA, WA, AND THE OTHER IN MARINA FORD) AND THEY SAID THEY COULDN'T REPEAT THE PROBLEM EVEN THOUGH I HAD PLENTY OF VIDEO OF IT. 3. STATIONARY OR IN MOTION: LCD SCREEN SOMETIMES STOPS RESPONDING FOR NO PARTICULAR REASON. YOU HAVE TO TURN CAR OFF AND ON AGAIN TO GET A RESPONSE. *TR

ON 6-11-2020, I ATTEMPTED TO PUT MY 2016 TRANSIT CONNECT INTO DRIVE FROM PARK. I WAS AT A FAST FOOD DRIVE-THRU. THE GEAR SHIFT LEVER STOPPED IN REVERSE. WE TRIED THE EMERGENCY NEUTRAL RESET AND IT WOULD NOT WORK. THE WRECKER DRIVER MENTIONED THAT A PART UNDER THE HOOD MIGHT BE RESPONSIBLE, NAMELY A SHIFTER BUSHING. HE HAD SEEN THIS PROBLEM IN FUSIONS AND FOCUSES. HE WAS ABLE TO MANUALLY REPLACE THE CONNECTION LONG ENOUGH FOR US TO GET THE TRANSIT CONNECT ONTO THE WRECKER. THE DEALERSHIP DID DIAGNOSE THE ISSUE AS A SHIFTER BUSHING AND REPAIRED IT ON 6-12-2020. I RESEARCHED THE PART NUMBER AND DISCOVERED THAT A RECALL HAS BEEN ISSUED FOR THAT PART NUMBER ON 2013-2016 FUSIONS AND 2013-2014 ESCAPES. I BELIEVE THAT THE TRANSIT CONNECT SHOULD BE ADDED TO THE RECALL SINCE THE PART NUMBER USED WAS THE SAME. *TR

LUG NUTS ARE ALL SWOLLEN ON ALL 4 WHEELS. UNABLE TO GET OFF WITH STANDARD WRENCH. FORD WILL NOT FIX FOR FREE. SERVICE ADVISOR STATES IT'S A KNOWN ISSUE DUE TO BIMETALLIC LUG NUTS USED ON CERTAIN FORDS. *TR

TL* THE CONTACT OWNS A 2016 FORD TRANSIT CONNECT. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE PANORAMIC SUNROOF DETACHED WITHOUT WARNING OR IMPACT. THERE WERE NO REPORTED INJURIES. THE VEHICLE WAS TAKEN TO BOB MOORE FORD LOCATED AT (8948 S I-35 SERVICE RD, OKLAHOMA CITY, OK 73149, (405) 708-6489) WHERE IT WAS DIAGNOSED THAT THE SUNROOF FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 58,000.

TL* THE CONTACT OWNS A 2016 FORD TRANSIT CONNECT. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THERE WAS AN AIR LEAK COMING FROM THE VEHICLE. THE MOON ROOF DETACHED FROM THE VEHICLE WITHOUT WARNING. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT BODY REPAIR SHOP WHERE HE WAS INFORMED THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT. THE CONTACT THEN TOOK THE VEHICLE TO HANSEL FORD 3075 CORBY AVE, SANTA ROSA, CA 95407 WHERE THE DEALER AGREED THAT THE FAILURE WAS CAUSED DUE TO A MANUFACTURING DEFECT HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.

WHILE DRIVING DOWN THE FREEWAY THE STATIONARY PANORAMIC ROOF GLASS DISLODGED, WENT INTO THE AIR AND LANDED ON THE FREEWAY IN DRAMATIC FASHION WITHOUT INJURY OR KILLING ANYONE. THE CAR BEHIND ME SWERVED TO AVOID THE FLYING GLASS.