2016 FORD TRANSIT CONNECT Complaints

WHILE DRIVING THE VEHICLE IN REVERSE, THE DRIVER'S AIR BAG DEPLOYED FOR NO REASON. THE DIVER WAS SLIGHTLY INJURED. THE VEHICLE'S MAINTENANCE HISTORY WAS LOOKED AT. THIS VEHICLE WAS NEVER IMPLICATED IN AN ACCIDENT. THE FORD DEALER FOUND THAT THE ELECTRICAL WIRING FOR THIS AIRBAG WAS CORRODED. THIS WOULD BE THE REASON WHY THE AIRBAG DEPLOYED. THIS ELECTRICAL WIRE SHOULD BE BETTER PROTECTED. THE DEALER REFUSED TO REPAIR IT UNDER WARRANTY BECAUSE IT IS NOT VALID ANYMORE.

OUR DAUGHTER WAS DRIVING OUR 2016 FORD TRANSIT CONNECT HOME ON 65N RIGHT BEFORE EXIT 78 IN NASHVILLE, TN. SHE WAS DOING ABOUT 55. IT WAS AT ABOUT 10PM AND THANKFULLY THERE WAS NOT TRAFFIC DIRECTLY BEHIND HER. THE HUGE GLASS PANORAMIC ROOF AND SUNSHADE CAME OFF AND TORE FROM THE FRAME OF THE CAR LEAVING DAMAGE TO THE STRUCTURE OF THE CAR. THERE WAS SLIGHT NOISE AND MY PASSENGERS INFORMED HER THE GLASS ROOF AND SHADE RIPPED OFF. THIS IS NO FAULT OF THE OWNER. THIS IS A MANUFACTURE DEFECT. THE DEALERSHIP SAID THERE WAS A PRIOR RECALL 16S35 FOR THE SAME MODEL IN 2014 AND THIS IS EXACTLY WHAT HAPPENED HERE. THE BONDING/SEALANT USED IS NOT HOLDING. EITHER FORD IS LIABLE OR THE COMPANY THAT MAKES THE BONDING SEALANT. SAME THING FOR MERCEDES RECALL FROM 2002-2011. ROOF GLASS DETACHING FROM ROOFS OF CAR/VAN.

WATER IS LEAKING DOWN INTO THE VEHICLE FROM UP ABOVE IN THE ROOF. THERE ARE CAPS LOCATED IN THESE CHANNELS ON THE EXTERIOR ROOF OF THIS VEHICLE. THERE WAS SNOW OVERNIGHT SITTING ON TOP OF THE VEHICLE. A PUDDLE FORMED INSIDE ON THE BACK PLASTIC ARM LEDGE. CEILING CARPET WAS WET UP ABOVE. I DROVE THE VEHICLE IN WET CONDITIONS AND THE WATER CONTINUED TO DRIP DOWN AFTER A 2 HOUR DRIVE IN RAIN. \WHEN WATER IS IN THESE CHANNELS ON THE EXTERIOR OF ROOF, IT COMES THROUGH SOMEHOW UNDER THESE CAPS AND SOAKS CEILING CARPET THUS CAUSING WATER TO DRIP DOWN. SEE IMAGE. IMAGE SHOWS WATER ON INTERIOR OF SIDE REAR WINDOW AS A RESULT OF DRIPPING DOWN INTO CABIN OF VEHICLE. THIS IMAGE TAKEN AFTER DRIVING TWO HOURS, HOWEVER THE WATER CAME THROUGH BOTH AS THE VEHICLE WAS STATIONARY (INITIALLY MELTING SNOW) AND ALSO WHILE DRIVING FOR 2 HOURS. CAR IS 3.5 YEARS OLD.

PURCHASED CERTIFIED WITH 15,478 AND CURRENT HIGHWAY MILES 63,412. TRANSMISSION EXHIBITED SYMPTOMS OF SLUGGISHNESS AND SLOWING DOWN WHEN DRIVING MY FATHER TO ER FOR SURGERY. MOST MILES ARE HIGHWAY MILES (MOM-OPEN HEART SURGERY; SPOUSE-BRAIN TUMOR REMOVAL AND DAD-A COLOSTOMY). MY SPOUSE INDICATED THE TRANSMISSION BOGGED DOWN SLOWLY FROM 70, 60, 55MPH DOWN TO 0 MPH WITH NO POWER TO ENGAGE IN ANY GEAR. SPOUSE HEADING HOME WITH KIDS WHEN VAN JUST STOPPED WORKING AND WOULDN'T MOVE IN ANY GEAR EXCEPT PARK AND NEUTRAL. CALLED A TOW TRUCK AT 10:45 PM. WE PAID THE $150/DIAGNOSTIC FEE AND TRANS FLUID OK. TECH MENTIONED NEEDED A NEW $8,000/TRANSMISSION-ALL THE INNER MECHANICALS STOPPED WORKING.

AFTER COMPLETION OF AN UNRELATED SAFETY RECALL ON LOCK LATCH INSTALL. I NOTICED THAT THE SHIFT LIGHT WAS BLINKING ON & OFF. A SHOT TIME LATER, THE VEHICLE WHEN INTO PARK WHILE IN MOTION OFF RT. 15 IN THE TOWN OF GORDONSVILLE, VIRGINIA. THE VEHICLE WOULD NOT SHIFT FROM PARK AND THE SHIFT LIGHT WOULD NOT ILLUMINATE AS IT NORMALLY WOULD. THIS EVENT NEARLY CAUSED ME TO HAVE AN ACCIDENT. I HAD THE VEHICLE TOWED TO THE PLACE OF PURCHASE AT MADISON FORD IN MADISON VIRGINIA. THE TOWING COMPANY/FIRM HAD TO DRAG THE VEHICLE ONTO THE FLAT BED TRUCK.THE VEHICLE WOULD NOT SHIFT OUT OF PARK.

EXTREME WINDSHIELD LEAK HAVE TRIED TO GET FORD TO FIX. THEY REFFED ME BACK TO THE DEALER. LEAK ALL DOWN THE FRONT AROUND THE ROOF. WATER LITERALLY POURS IN AND I CAN NOT DRIVE ON A RAINY DAY. HAVE TO CAR MAX DEALER TWICE AND THEY STILL

TL* THE CONTACT OWNS A 2016 FORD TRANSIT CONNECT. WHILE DRIVING 60 MPH, THE VEHICLE LOST POWER AND MISFIRED. ONCE RESTARTED, THE VEHICLE WORKED AS DESIGNED, BUT ALL THE INSTRUMENT CLUSTER INDICATORS WERE ILLUMINATED. THE CONTACT CALLED MAGIC CITY FORD LINCOLN (809 WILLIAMSON RD NE, ROANOKE, VA 24016, (540) 345-0911) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 45,000.

WHILE PULLING OUT OF A FAST FOOD DRIVE THROUGH STEERING JERKED TO CENTER AND I LOST POWER STEERING TO THE POINT WHERE I COULD BARELY KEEP CONTROL OF THE VEHICLE, MECHANIC INFORMED ME THE POWERING STEERING MOTOR SEEMED OVERHEATED BECAUSE OF ITS LOCATION AND I COULD EXPECT THIS TO HAPPEN AGAIN, ON THE DASH I GOT A "STEERING FAULT" CODE. SECOND ISSUE UNRELATED IS THAT THE TEMP SENSOR KEEPS MALFUNCTIONING, ONCE THE SENOR REACHES BELOW THE FREEZING POINT ON THE DASH ( KEEP IN MIND ITS 74F OUTSIDE) THE VEHICLE SHUTS DOWN THE AIR CONDITIONING UNIT BLOWING HOT AIR UNTIL THE WHOLE SYSTEM RESETS AND THE DASH READS THE ACTUAL EXTERIOR TEMP. NEW FORD TEMP SENSOR INSTALLED WORKED FINE FOR TWO WEEKS THEN SAME ISSUE. ITS FRUSTRATING WHEN WE REACH 80+ DEGREES AND THE AIR CONDITIONING IS INTERMITTENT BECAUSE OF A SENOR ISSUE WHICH IS TOTALLY UNRELATED TO THE UNIT ITSELF. TWO OTHER FRIENDS OF MINE OWN THE SAME YEAR VEHICLE AND ARE HAVING THE SAME ISSUES. LOVE MY FORD BUT THEY SHOULD OWN UP TO THEY'RE PROBLEMS.

SOME DRIVING POSITIONS MIGHT NOT BE ABLE TO SEE THE SHIFT INDICATOR OR TURN SIGNAL INDICATORS. THIS MEANS IT MAY BE HARD TO TELL WHETHER THE TRANSMISSION IS A NEUTRAL, DRIVE OR MANUAL POSITION. I NEARLY HIT A DRIVER AND A CAR WASH BECAUSE I THOUGHT THE TRANSMISSION WAS IN NEUTRAL AND IT WAS IN DRIVE. THERE IS AN OVERHANG THAT IS TOO LONG OBSCURING PART OF THE DASH.

TL* THE CONTACT OWNS A 2016 FORD TRANSIT CONNECT. WHILE DRIVING VARIOUS SPEEDS, THE COOLANT LEAKED AND THE CONTACT HEARD ABNORMAL NOISES UNDERNEATH THE HOOD. THERE WERE NO WARNING INDICATORS ILLUMINATED. BANNER FORD OF MONROE (6300 FRONTAGE RD, MONROE, LA 71202, 318-388-3300) DIAGNOSED AND REPAIRED THE RADIATOR HOSE DUE TO THE COOLANT LEAK. THE DEALER DIAGNOSED THAT THE MOTOR NEEDED TO BE REPAIRED. THE MOTOR HAD NOT BEEN REPAIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.