2016 FORD TRANSIT CONNECT Complaints

View complaints related to 2016 FORD TRANSIT CONNECT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 100 complaints submitted for the 2016 FORD TRANSIT CONNECT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 FORD TRANSIT CONNECT
    - ROCKMART, GA

    1/2 OF THE WINDSHIELD SEAL FAILED LEAVING THE WINDSHIELD UNATTACHED TO THE VEHICLE. I NOTICED IT WAS LOOSE WHEN CLEANING THE INSIDE OF THE WINDSHIELD. THE NEXT MORNING I WENT TO A GLASS REPAIR SHOP. THE MANAGER SAID NOT TO DRIVE THE VEHICLE AROUND DUE TO SAFETY ISSUES AND TAKE IT TO THE DEALER BECAUSE THE SEAL SHOULD NOT HAVE FAILED WITHIN 3 YEARS. THE SERVICE MANAGER WANTED ME TO CONTINUE DRIVING THE VEHICLE AROUND UNTIL THEY HAD AN OPENING IN APPOINTMENTS. I WAS AFRAID TO DRIVE IT WITH ONLY 1/2 OF THE WINDSHIELD SEAL INTACT. THEREFORE I LEFT IT AT THE DEALERSHIP FOR REPAIRS. I AM AWAITING RESOLUTION TO THIS SAFETY ISSUE.

    Source: NHTSA WEB SITE
  • 2016 FORD TRANSIT CONNECT
    - HOMESTEAD, FL

    TL* THE CONTACT OWNS A 2016 FORD TRANSIT CONNECT. WHILE DRIVING APPROXIMATELY 60 MPH, THE MOON ROOF BECAME DETACHED FROM THE FRAME AND FLEW OFF THE VEHICLE. THE VEHICLE WAS TAKEN TO MIDWAY FORD (8155 W FLAGLER STREET, MIAMI, FL 33144), BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE DEALER STATED THAT THE VEHICLE WARRANTY EXPIRED AT 35,00 MILES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 FORD TRANSIT CONNECT
    - SAN FRANCISCO, CA

    JUST GOT THIS VEHICLE, WAS PURCHASED AS USED BUT WITH WARRANTY STILL AS IT ONLY HAD 16500 MILES. AFTER DRIVING FOR FEW WEEKS I HAD THE FOLLOWING PROBLEMS. #1 FUEL ECONOMY ON VEHICLE IS 15 MILES PER GALLON (ON A 4 CYLINDER ENGINE?). PREVIOUSLY TAKEN TO DEALER WHERE THEY REPLACED A RECALL PART (THROTTLE BODY) AS IT WAS DOING ONLY 13 MILES TO THE GALLON. DEALER STATES THAT IS WORKING NORMAL???? #2 AFTER DRIVING FOR 4 HOURS OR MORE (CITY OR HIGHWAY) HOT AIR COMES OUT OF AIR VENTS EVEN WHEN OUTSIDE TEMP IS 40 DEGREES FE.( AND TEMP IS SET TO LOW ON CLUSTER). 20 DEGREES DEFERENCE IS NOT OK (MAYBE IN WINTER BUT NOT IN SUMMER). DEALER WAS ABLE TO REPLICATE THE PROBLEM AND CALL FORD ENGINEERS, TO WHICH THEY SAID THAT IT IS NORMAL. DEALER WAS ABLE TO REPLICATE THE SAME ISSUE ON 3 SIMILAR VEHICLES BUT STILL FORD STATES THAT IT IS NORMAL??? HOT AIR COMING OUT OF VENTS AT 70 DEGREES WHEN IT IS 55 DEGREES OUTSIDE IS NOT NORMAL.

    Source: NHTSA WEB SITE
  • 2016 FORD TRANSIT CONNECT
    - GREENEVILLE, TN

    2016 FORD TRANSIT CONNECT TITANIUM. CONSUMER WRITES IN REGARDS GLARES ON WINDSHIELD WHICH THEY FEEL TO BE A SAFETY HAZARD WHILE DRIVING. *LD *JS

    Source: CONSUMER LETTER
  • 2016 FORD TRANSIT CONNECT
    - LAKE CORMORANT, MS

    I OWN A 2016 FORD TRANSIT CONNECT WITH TOW PACKAGE ASSEMBLED IN VALENCIA, SPAIN. THERE IS A RECALL 17S34 ISSUED BY FORD ON OCT. 25, 2017 REGARDING FORD TRANSIT VEHICLES ASSEMBLED IN KANSAS CITY EQUIPPED WITH TOW MODULES. THE ISSUE IS WATER ENTERING THE ELECTRICAL SYSTEM THRU THE TOW MODUEL AND SHORTING OUT THE SYSTEM. MY VEHICLE IS CURRENTLY IN THE SHOP BECAUSE THE IGNITION HAS COME APART AND IT IS GOING TO COST ME MORE THAT 800.00 TO FIX. MY PROBLEMS STARTED ABOUT TWO WEEKS AGE THE RADIO WENT OUT ALONG WITH THE BACKUP CAMERA AND SCREEN, I CHECKED THE FUSES SEEMED FINE PUT THEM BACK ALL OK. A DAY LATER VEHICLE BEGAN TO MAKE A LOT OF NOISE COMING FROM THE DASH BOARD THIS TIME THE BATTERY WENT DEAD, I CHARGED THE BATTERY, CHECKED THE FUSES, THE BATTERY STILL KEPT GOING DEAD. EVERY TIME I TURNED THE VEHICLE OFF THE BATTERY WENT DEAD AFTER 3 OR 4 TIMES OF THIS THE IGNITION STOPED WORKING ALL TOGETHER. I THEN HAD THE VEHICLE TOWED TO MY LOCAL DEALERSHIP WHERE THEY PUT IN A NEW BATTERY AND RAN A DIAGNOSTIC CHECK TO FIND OUT THE IGNITION HAD COME APART AND HAD TO BE REPLACED AT A COST OF $800. I AM CONCERNED THAT WATER IS GETTING INTO MY ELECTRICAL SYSTEM AND I AM GOING TO HAVE MORE PROBLEMS IN THE FUTURE IF THIS TOW MODULES ISN'T FIXED. THE FORD RECALL STATES: WATER INTRUSION INTO THE MODULE MAY RESULT IN RAPID FLASHING OF TURN SIGNALS, LOSS OF INSTRUMENT CLUSTER DISPLAY, LOSS OF HEAT AND AIR CONDITIONING CONTROLS, AND LOSS OF MULTIMEDIA INCLUDING RADIO, SCREENS AND SYNC. WIRING CORROSION FROM PROLONGED WATER INTRUSION COULD ALSO RESULT IN AN ELECTRICAL SHORT TO THE GROUND, WHICH COULD CAUSE SEAT BELT PRETENSIONER DEPLOYMENT, A BURNING SMELL AND/OR INCREASED RISK OF FIRE, INCLUDING WHEN THE VEHICLE IS PARKED AND THE IGNITION IS OFF. I FEEL STRONGLY THAT MY VEHICLE IS EXPERIENCING MANY OF THE SAME ISSUES IN THIS RECALL AND SHOULD POSSIBLE BE INCLUDED IN THE RECALL 17S34

    Source: NHTSA WEB SITE
  • 2016 FORD TRANSIT CONNECT
    - HOUSTON, TX

    THE VEHICLE IN MOTION ALL OF A SUDDEN ON FIRE AND BURNED AND REDUCED TO CHARCOAL ED FRAMES. ALL EQUIPMENT, TOOLS, AND PARTS FOR AC AND HOME REMODELING BURNED. DRIVER ESCAPED IN TIME WITH NO VISIBLE INJURY. POLICE HAD IT TOWED TO THEIR IMPOUND LOT.

    Source: NHTSA WEB SITE
  • 2016 FORD TRANSIT CONNECT
    - GRAND RAPIDS, MI

    TL* THE CONTACT OWNS A 2016 FORD TRANSIT CONNECT. WHILE DRIVING 30 MPH, THE SPEED AUTOMATICALLY DROPPED TO 0 MPH AND THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT. ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED IMMEDIATELY AFTER THE FAILURE OCCURRED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE A COUPLE OF TIMES AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER (FOX FORD MAZDA, 3560 28TH ST SE, GRAND RAPIDS, MI 49512) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND OPENED CASE NUMBER: CAS-13297747. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 FORD TRANSIT CONNECT
    - PONCE INLET, FL

    VAN WENT INTO "LIMP" MODE WHILE DRIVING ON BUSY ROADWAY. TOWED TO FORD DEALER. THROTTLE BODY REPLACED. DEALER LISTED "RECALL 17B28". I HAD NOT RECEIVED RECALL NOTICE. CONTACTED FORD. ADVISED: "YOUR PATIENCE IS GREATLY APPRECIATED. I WAS ABLE TO VERIFY THAT YOU DO HAVE PROGRAM 17B28 TITLED ELECTRONIC THROTTLE BODY REPLACEMENT OPEN ON YOUR VEHICLE. THIS IS ACTUALLY NOT A RECALL, BUT A CUSTOMER SATISFACTION PROGRAM (CSP). UNDER THIS CSP, FORD MOTOR COMPANY HAS AUTHORIZED YOUR DEALER TO REPLACE THE ELECTRONIC THROTTLE BODY FREE OF CHARGE (PARTS AND LABOR) UNDER THE TERMS OF THIS PROGRAM. THIS CSP IS ACTIVE UNTIL SEPTEMBER 30, 2018, REGARDLESS OF MILEAGE." I HAD NOT BEEN NOTIFIED OF THIS PROGRAM OR THE DEFECT WHICH WOULD IMMOBILIZE MY VAN WHILE DRIVING. THIS IS VERY DANGEROUS TO LOOSE POWER IN HEAVY TRAFFIC. MOREOVER, AS A SENIOR FEMALE WHO OFTEN DRIVES ALONE AT NIGHT, COULD LEAD TO STRANDING. WHY ISN'T FORD REQUIRED TO EITHER RECALL THE THROTTLE BODY OR NOTIFY CUSTOMERS THEY NEED TO HAVE IT REPLACED? ATTACHING REPAIR DOCUMENT. DEALER SERVICE DEPARTMENT NOT ONLY LISTED THIS AS A RECALL, BUT TOLD US IT WAS A RECALL. WE INSISTED WE HAD NOT RECEIVED NOTICE AND CONTACTED FORD. THE ABOVE STATEMENT WAS MADE DURING A "LIVE CHAT" TODAY AT 2:30 P.M. REPAIR PAPERWORK ATTACHED.

    Source: NHTSA WEB SITE
  • 2016 FORD TRANSIT CONNECT
    - NEOSHO, MO

    TL* THE CONTACT OWNS A 2016 FORD TRANSIT CONNECT. THE CONTACT STATED THAT ON VARIOUS OCCASIONS, WHILE DRIVING AT VARIOUS SPEEDS, THE BRUSHED ALUMINUM ON THE STEERING WHEEL AND THE PLASTIC AROUND THE RADIO AND VENTS REFLECTED SUNLIGHT, CREATING A GLARE WHICH BLINDED THE CONTACT. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND TRANSFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE HAD BEEN RECURRING SINCE THE VEHICLE WAS PURCHASED NEW.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 FORD TRANSIT CONNECT
    - PENN HILLS, PA

    AS THE VEHICLE WAS ACCELERATING UPHILL AT ABOUT 40 MPH, THE DRIVER BLACKED OUT OR LOST CONSCIOUSNESS AND DROVE DIRECTLY IN TO A LARGE GAZEBO IN THE CITY SQUARE DESTROYING THE VEHICLE. LUCKILY THE DRIVER WAS NOT SERIOUSLY INJURED. THE DRIVER WAS EXAMINED, DRUG TESTED AND ALCOHOL TESTED. ALL TEST RESULTS WERE NEGATIVE. THE SMELL OF EXHAUST FUMES IN THIS VEHICLE LEADS US TO BELIEVE THE DRIVER MAY HAVE BEEN SUBJECTED TO CARBON MONOXIDE.

    Source: NHTSA WEB SITE