1998 FORD WINDSTAR Complaints

FUEL PUMP INSIDE FUEL TANK IS NOT WORKING PROPERLY. THERE IS A WIRE INSIDE FUEL TANK CONNECTED TO FUEL PUMP, AND WITHIN 50000 MILES WIRE STARTED TO RUB TOGETHER WITH POTENTIAL OF THERE BEING A FIRE IN FUEL TANK. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK

THE VEHICLE HAD NOISE IN THE FRONT END. THE DEALER INDICATED THAT THE NOISE WAS DUE TO TIE ROD END FAILURES. *YH

WHILE IN MOTION THE FRONT COIL SPRINGS FRACTURED AND WERE IN NEED OF EMERGENCY REPAIR. CONSUMER HAD THE VEHICLE TAKEN TO A LOCAL MECHANIC WHO REPAIRED THE VEHICLE. A RECALL WAS ISSUED FOR INSTALLING PROTECTIVE SHIELDS TO PROTECT THE COIL SPRINGS FROM FRACTURING. CONSUMER WOULD LIKE TO BE REIMBURSED FOR MONIES PAID, BUT FORD DEALER WILL NOT HONOR THE REQUEST FOR REIMBURSEMENT, BECAUSE THE REPAIRS WERE NOT MADE AT THE DEALERSHIP. *JG

I WAS DRIVING AFTER MAKING A RIGHT-HAND TURN AND STARTED TO SMELL SOMETHING UNUSUAL. I CHECKED MY WARNING LIGHTS BUT THERE WAS NO INDICATION OF A PROBLEM SO I CONTINUED TO DRIVE HOPING TO MAKE IT HOME. THE WHOLE TIME THAT I CONTINUED TO DRIVE, I KEPT CHECKING MY WARNING LIGHTS BECAUSE A STILL SMELLED SOMETHING. WHEN I HAD TO STOP AT A TRAFFIC LIGHT A FEW MINUTES LATER, I STARTED TO SEE SMOKE AND WAS GOING TO PULL INTO AN ADJACENT PARKING LOT WHEN A BUNCH OF PEOPLE RAN UP TO MY CAR AND YELLED TO GET OUT OF THE CAR. IT WAS ON FIRE. SOMEONE GRABBED MY TODDLER AND I QUICKLY TURNED OFF THE CAR AND GRABBED MY DOG. WE GOT AWAY FROM THE CAR BUT THE FIRE DIED DOWN SIGNIFICANTLY AFTER THE ENGINE WAS OFF. OTHER PEOPLE HAD CALLED THE FIRE DEPARTMENT AND POLICE BY THEN. OTHER PEOPLE PUT OUT WHAT WAS LEFT OF THE FIRE WHILE I CARED FOR MY TERRIFIED CHILD AND CONTACTED THE AUTO CLUB AND RELATIVES TO HELP. THE DEALERSHIP SAID THAT THERE WAS A HOLE IN ONE OF MY LINES THAT LEAKED ONTO THE ENGINE CAUSING THE FIRE. THEY CLAIMED BECAUSE SEVERAL LINES WERE BURNED UP THAT THEY COULD NOT DETERMINE WHICH ONE IT WAS. THEY ACTED AS THOUGH FIRES ARE COMMON " BUT 50,000 IS A LITTLE EARLY" FOR THIS TO HAPPEN. IF I DID NOT HAVE AN EXTENDED WARRANTY, I WOULD HAVE BEEN PAYING FOR EVERYTHING OUT OF POCKET. AFTER THE INCIDENT, I LOOKED MY CAR UP ON YOUR WEBSITE AND FOUND ODI ID 753227 WHICH SOUNDED LIKE THE SAME SITUATION I HAD. *AK

THIS VEHICLE HAS HAD NUMEROUS BRAKING PROBLEMS/AXLES/SWAY BARS/CALIPERS/ELECTRICAL PROBLEMS

ORIGINAL TIRES, FIRESTONE 20570R15, CONSUMER STATES WHILE TRAVELING AT HIGHWAY SPEEDS HEARD A BIG BOOM, VEHICLE STARTED TO VIBRATE, AND CONSUMER STATES IT WAS HAD TO KEEP CONTROL OF VEHICLE. THE TREAD SEPERATED FROM LEFT REAR TIRE. CONSUMER STATES THE WEATHER WAS VERY HOT. PLEASE PROVIDE ANY FURTHER INFORMATION.*JB

WHILE VEHICLE WAS PARKED CONSUMER SAW FRONT SWAY BAR HANGING DOWN ON PASSENGER'S SIDE OF VEHICLE.*AK

LIGHT THAT INDICATES DOOR IS OPEN STAYS ILLUMINATED. LIGHT GETS SO HOT THAT IT MAY CAUSE A FIRE. *AK THE SWITCHES HAVE BEEN REPLACED. THE FORD COMPANY IS AWARE OF THE PROBLEM AND DOESN'T WANT TO FIX UNLESS CONSUMER PAYS OUT OF POCKET. THE SLIDING DOOR WAS REPLACED. *JG

WHILE DRIVING VEHICLE WILL NOT SHIFT FROM FIRST GEAR, STARTS JERKING, WHICH CAUSES SEAL PUMP TO MALFUNCTION AND TRANSMISSION TO BLOWOUT. CONTACTED DEALER.*AK

CONSUMER HAS CONTACTED SEVERAL DEALERS IN REGARD TO RECALL 0110077000, IGNITION CONTROL . ALL DEALERS WERE REFUSING TO PROVIDE SERVICE IN REGARD TO THESE RECALLS. PLEASE PROVIDE FURTHER INFORMATION. *AK