2021 FOREST RIVER CHEROKEE Complaints

My coach was purchased brand new, straight off the lot, 11/14/2020. On Mon, May 22, 2023, I came home to my black tank hanging out of the bottom of my camper. Upon inspection, the black tank had none of the straps underneath it and was not being held in place by the bracket because the bracket had been welded in backwards. Its amazing that this has not fallen completely out while it was traveling down the road. I have been shuffled between the manufacturer, the dealer, my warranty people. I have sent several pictures and I need to know someone else I can speak with. Even if I was to get a new tank, that bracket will have to be cut off, turned around, and then welded back in place. This is not a “my camper is too old and my warranty has expired” problem. This is a “It was made in your factory by someone that didn’t pay attention to what they were doing” manufacturer problem. This could have caused a serious accident and could be a liability if it could even be moved to the dealer for them to look at it. At this time, it is not operational because it is a liability. This has been escalated to the National Highway Traffic Safety Administration and the Federal Trade Commission.

There was a sudden thread separation while trailer was being towed on a highway in Florida at about 65 MPH. The thread that came off the tire damaged the underbody of the travel trailer as seen in the pictures. These ST 225/75R15 trailer tires were installed by the manufacturer and were fabricated in WK12 2021. I am positive the tire was at 80 PSI as it was checked before the trip from Florida to North Carolina on 4/14/2023. I contacted the manufacturer Forest River and because the trailer is past the 1 year warranty, they recommended to talk to the tire manufacturer Lionshead, for which you receive a voicemail and asks you to fill out a warranty information. I will fill out the information and see what happens, but this incident could have caused a huge accident. If you google, "castle rock thread separation" - you will find multiple complaints in multiple forums about this issue. I hope it gets corrected and accidents prevented. Thank you, JP Ledermann

Three tires blew up within a few hours of each other while traveling on I81/I75, the tires are available for inspection at my personal residence. With a complete blow out each time finding a safe place to pull off the interstate was challenging, slowing traffic and speeding vehicles. The tires were replaced while on the side of a busy interstate risking one's life in the process. The tires have been inspected by 2 different tire stores of whom stated the tires are poorly made and "garbage". The insurance company has been notified with a claim number issues however, the RV can not be inspected until December 15th (first available date). Tires are continuously monitored with a Tire Pressure Monitoring System with readings of 79-82 psi. There were absolutely no warnings or symptoms of an impending failure of the tires. These tires are going to kill someone and should not be allowed to be sold in the U.S. let alone installed on new RV's.

The electric fireplace in our RV caught on fire. A visible flame was seen behind the fireplace glass near the thermostat display on the right side of the fireplace. Visible smoke and burning smell observed from the upper right vents above the control panel buttons. The fireplace unit itself had an audible alarm, in addition to the RV smoke detectors that were triggered. We were inside the RV when this occurred, and once smoke and flame were observed, we immediately extinguished the fire by shutting off the master power breaker, and promptly removed the fireplace unit from the cabinet prior to any damage to the RV.

CASTLE ROCK RADIAL, ST 226 ST 225/75R15, LOAD RANGE E, DOT JULT 1MT 5019 75MPH 2021 WOLF PACK 23PACK15. TIRES HAVE LESS THAN 4,000 MILES. TIRES STILL HAVE 9/32 TREAD LEFT. LEFT REAR TIRE TREAD PEELED OFF WHEN TRAVLING ON THE HIGHWAY CAUSING OVER 4,000.00 DOLLARS IN DAMAGES TO THE UNDER SIDE OF TRAILER AND SLIDEOUT. NO IMPACT TO TIRE OR DID NOT HIT ANYTHING IN THE ROAD. TRAILER HAS TPMS SENSORS THAT READ ON MY DASH TIRE PRESSURE AND TEMP. NO WARRING TIRE STILL HAD AIR BUT TREAD PEELED OFF FROM THE STEEL BELTS. THE OTHER TIRES HAVE BUMPS IN THE TREAD AND ARE NOT SAFE TO USE. CONTACTED MY DEALER AND THEY STATED TIRES ARE [XXX] TIRES. NOT A GOOD ANSWER. WAS TOLD TO CONTACT LIONSHEAD TIRE AND WHEEL. I MADE A NUMBER OF CALLS WITH NO RESPONCE ONLY OPTION WAS TO FILL WARRANTY FORM. CONTACTED FOREST RIVER AND WAS TOLD I HAD TO CONTACT TIRE MANUFACTURE. I DID GET A RESPONCE BACK FROM LIONSHEAD TIRE THAT THEY WOULD PAY FOR ONE TIRE $105.00 NOTHING FOR THE OTHER TIRES, DAMAGES, LOSS OF USE OR DIMINISHED VALUE AS THE DAMAGES TO THE UNDERSIDE CAN NOT BE REPAIR TO PRELOSS CONDITION. WITH OVER 40 YEARS AUTOMOTIVE EXPERIENCE AND 30 YEARS RV EXPERIENCE THIS IS NOT NORMAL. I SEE A NUMBER OF COMPLAINTS WITH NO RESOLUTION. ***** HOPE SOMEONE WILL LOOK INTO THIS BEFORE SOMEONE GETS KILLED. NOT TO SAY IT DID NOT ALREADY HAPPEN JUST NOT REPORTED. ***** INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

On the morning of August 1st, 2022 we were notified by a neighbor of some damage on our 2021 Artic Wolf 5th wheel. After inspection it appeared that a small fire had occurred earlier in the morning- unknown time and it apparently was contained to the one compartment without spreading. The previous evening the camper was fine. The fire was contained to a specific compartment which housed the water hook-up, cable hook-ups and the motion light. This was reported to our insurance who did an inspection and determined that most likely it was an electrical issue and started with the motion light. Upon discovery of the issue the trailer was unplugged and battery was disconnected. We had gone camping the weekend before the fire happened. Unable to be "recreated". The insurance adjuster inspected it on 8/10/22. No concerns or issues the weekend before. We have been having issues with the light randomly staying on/not turning on etc.

No current incidents that I'm aware of. Landing gear on the 5th wheel isn't designed for this heavy trailer. There is a potential for someone to be seriously hurt, or killed if they have to resort to using bottle Jack's to lift trailer. Also the suspension is very weak, and i believe could break, and cause a major accident...

The contact owns a 2021 Forest River Cherokee Wolf Pack RV Travel Trailer. The contact stated that after arriving at the campsite, the door to the trailer door would not latch. The contact had to slam the door for the door to latch securely. Neither the dealer nor the manufacturer was contacted. The failure mileage was 130. The VIN was not available.

Over a period of 2 months all four tires blew out while traveling with less than 3500 miles on them. None of the tires blew out due to running over anything, each tire blew while traveling on interstate highways. Tires are ST225/75R15 Load Range E Castle Rock made by LionsHead Tire and Wheel, all 4 had DOT of JULT. Tire pressure was maintained at 70 psi and driving speed was 60 mph with ambient temperatures ranging from 75 to 95 degrees. Tires came with 5th wheel camper by Forrest River when purchased new in 2021. Tires have been replaced and disposed of but pictures are attached.

We have had our travel trailer for about 1 year and have had it in for service to the bedroom door as we noted it was sticking. This weekend the bedroom door failed. The frame of the door itself came away from the door making it difficult to open. At the same time the other entry door was stuck shut. My wife was unable to open the door. I was able to open it with great difficulty. The door side of the trailer was in direct afternoon sunlight it it appeared to have swollen and jammed itself in the doorway. It did not resolve itself until the outside temperature dropped and we ran the air-conditioning inside the trailer. If my wife would have been inside alone and would have needed to escape the trailer should would not have been able to. In researching forums and forest river related Facebook groups this appears to be a common issue.