2021 FOREST RIVER CHEROKEE Complaints

I purchased a 2021 315Pack12 last Aug 2020 - Vin Number [XXX]. During some routine maintenance on 6/26/2021, I noticed that the factory had mounted a propane hose so that it was being pressed hard against a support bar on the underbody of the trailer. It was being held against the support bar by a propane splitter that was mounted to the underbody frame. The pointy part of the support bar was digging into the hose. (see pictures). Had this issue not been discovered it could have led to a serious propane leak and in worse case could have resulted in the trailer burning to the ground and/or possible personal injury. This is a very dangerous installation and I would suggest that all 315s (Forest River Toy haulers) be inspected for this issue. At this point I have corrected the issue myself by installing a ¾” spacer between the frame and the splitter (see pictures). However, the propane hose was compromised (see pictures). I have asked Forest River to have a dealer near me replace this hose ASAP. Forest River has not responded to my e-mails to date. ****The installation location is on the underbody right frame, approximately 21” in front of the right side forward tire. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Our travel trailer door on a 2021 forrest river fell off while driving and is stuck open. They have been trying to fix it for since April 17th but are now ghosting me after telling me it was a known issue with the new door system they are using. 2ndly there is metal shards and shavings under my sink in the fridge area and no one seems to know why there is busted metal all over some electrical components. Also the outdoor shower door and the side compartment door are falling off and will not stay closed during operation.

The Kingpin ripped away from the pinbox on our 5th wheel. We were told by some that it appears to be inferior material and/or poor weld. Our truck almost flipped down the hill where our rv landed. Others could have been injured or killed had the RV gone a different direction. I have contacted the RV manufacturer and currently awaiting a response. No warnings. Police and tow drivers said they have never seen this in over 50 years of service. Photos available.

TRAILER WAS BUILT WITH THE DRY WEIGHT OF 3,527 POUNDS. FACTORY INSTALLED AN AXLE AND SUSPENSION THAT IS RATED AT 3,500 POUNDS. I'M CONCERNED THAT THIS WILL BE UNSAFE TO OPERATE ON THE ROADWAY AS THE COMPONENTS WEAR. CURRENTLY THE LEAF SPRINGS ARE ALMOST COMPLETELY FLAT WITHOUT ANY EXTRA LOAD IN THE TRAILER.

WHILE TAKING OUR FIRST TRIP TO THE COAST OF NC FROM RALEIGH, I WAS DRIVING DOWN THE ROAD, AND GOT A MESSAGE ON MY DASH SAYING TO CHECK TRAILER CONNECTIONS. WE PULLED OVER AND CHECKED, AND THE CONNECTOR WAS SEATED, AND EVERYTHING SEEM TO BE WORKING. WHEN WE GOT TO THE CAMPGROUND, I HAPPENED TO BE LOOKING UNDER THE CAMPER, AND FOUND THE WIRES THAT FEED THE ELECTRIC BRAKES WERE CUT. THEY WERE PINCHED BETWEEN THE U-BOLTS ON THE AXLE AND THE FRAME. I HAD A MOBILE RV TECH REPAIR IT SO I COULD SAFELY DRIVE IT HOME. IF IT HAPPENED ON A TRIP TO THE MOUNTAINS, IT COULD HAVE BEEN A REAL PROBLEM. I FOUND FROM FORUMS AND ON FACEBOOK, WE ARE NOT THE ONLY ONES HAVING THE PROBLEM, AND ONE PERSON FOUND HIS WIRES IN THE SAME PLACE TO HAVE THE SAME OUTCOME (HE SAID " MINE WAS ON THE CHOPPING BLOCK ALSO) AND HE WAS GOING TO FIX THE PROBLEM.

TL* THE CONTACT OWNS A 2021 FOREST RIVER CHEROKEE. THE CONTACT STATED THAT THE SAFETY CHAINS WERE WELDED INCORRECTLY ON THE HOOKUP AREA OF RV. THE CONTACT SPOKE TO THE LOCAL DEALER AC NELSEN RV WORLD - OMAHA (11818 L ST, OMAHA, NE 68137, (402) 333-1122) AND WAS INFORMED TO TOW THE RV IN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS UNKNOWN.*DT CONSUMER STATED SAFETY CHAINS FELL OFF IN FRONT OF THE CAMPER.*JB*DT*JB*DT

TL* THE CONTACT OWNS A 2021 FOREST RIVER CHEROKEE EQUIPPED WITH TIRE BRAND: CASTLEROCK TIRES, TIRE LINE: ST226, TIRE SIZE: 225/75/R15, DOT # JULT1NT. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE TIRE BLEW OUT WHILE THE VEHICLE WAS TRAVELLING DOWN THE HIGHWAY AT 65 MPH. THE CONTACT TRIED TO SLOW DOWN BY APPLYING THE BRAKES AND THE TRAILER STARTED TO SWERVE.THE CONTACT SAW WHITE SMOKE IN HIS REAR VIEW MIRROR BUT WAS FINALLY ABLE TO PULL THE TRAILER OFF THE ROAD , EASE UP ON THE BRAKES AND CAME TO A GRADUAL STOP. THE CONTACT WAS ABLE TO CHANGE THE TIRE AND TOOK IT TO A TIRE STORE. THEY NOTICED THE OTHER TIRES WERE ALL WEARING DOWN THE CENTER TREAD AND WOULD EVENTUALLY BLOW OUT AS WELL. THE CONTACT HAD THE ONE TIRE REPLACED AT THE TIRE SHOP. THE TRAILER DEALER CAMPING WORLD OF POTEAU 34203 US-59, POTEAU, OK 74953 (877) 886-6503 GAVE THE CONTACT THE TIRE WARRANTY AGREEMENT TO GET THE TIRE EXPENSE REIMBURSED. THE OTHER THREE TIRES WERE NOT COVERED FOR REPLACEMENT. THE RV MANUFACTURER JUST PROVIDED A QUESTIONER FOR THE CONTACT AND PROMISED A CALLBACK. THE OTHER THREE TIRES HAD NOT BEEN REPLACED. THE FAILURE MILEAGE ON THE RV VEHICLE WAS 870. THE TIRE FAILURE MILEAGE WAS 1,000.

THE ALUMINUM WHEELS BEING USED ON THE FOREST RIVER CHEROKEE BUILT TRAVEL TRAILERS ARE DEFECTIVE. THE WHEELS HAVE PIN HOLES WHICH ALLOW AIR TO ESCAPE AND CAN CAUSE AN OUT OF CONTROL CONDITION AT HIGHWAY SPEEDS. AIR SLOWLY LEAKS OUT OF THE TIRES WHILE YOU ARE DRIVING AT HIGHWAY SPEEDS. THE WHEELS HAVE A CASTING OF DOT-T MADE IN CHINA BY SR WHEELS.

THE BRACKETS TO THE AWNING ON OUR 2021 CHEROKEE ALPHA WOLF TRAILER IS SCREWED IN TO THE WALL ON THE OUTSIDE OF THE TRAILER USING 1-INCH SCREWS. IT CAME OUT AND BENT THE BRACKET ATTACHED TO THE SIDE WALL OF THE TRAILER AFTER THE FIRST RAIN. HAVE ONLY OWNED IT 30 DAYS!! DEALER WILL NOT FIX IT, SAYS AWNING SHOULD NOT BE OPEN DURING A RAIN, EVEN THOUGH WE HAVE NEVER HAD ISSUES WITH ANY OTHER CAMPER AWNING WE HAVE EVER OWNED. OTHER TRAILERS IN THE CAMPGROUND HAD NO ISSUES WITH THEIR AWNING.