FOREST RIVER Complaints

TL* THE CONTACT OWNS A 2016 FOREST RIVER ROCKWOOD TRAILER. THE CONTACT STATED THAT THE DECAL FOR THE GROSS VEHICLE WEIGHT ON THE RV WAS RATED FOR 8,917 POUNDS (LBS) MAX, HOWEVER THE TIRES ON THE RV WAS RATED FOR 8,624 POUNDS (LBS) MAX. THE RV WAS EQUIPPED WITH TIRES MANUFACTURED BY: RIDGWAY SPORT ST TIRES (NA), SIZE: 225/75/R15 (NA). THE DEALER WAS NOTIFIED OF THE ISSUE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WE ARE CONTACTING YOU REGARDING A SERIOUS SAFETY ISSUE THAT OCCURRED WITH OUR XLR NITRO TRAILER (LAST 4 OF VIN IS 9388) ON AUGUST 30, 2015. ON THAT DATE OUR FAMILY WAS TOWING OUR XLR FROM LAKE TEXOMA, TX TO OUR HOME, A DISTANCE OF APPROXIMATELY 90 MILES. IMMEDIATELY AFTER GETTING ON THE MAIN HIGHWAY WE WERE FLAGGED DOWN BY A PASSERBY WHO SEEMED VERY EXCITED. HE SHOWED US THAT THE BATTERY HAD FALLEN OUT OF ITS NORMAL PLACE OF RESIDENCE ON THE TRAILER AND WAS SWINGING IN THE AIR ATTACHED TO THE TRAILER BY ONLY THE BATTERY CABLES. UPON INSPECTION WE OBSERVED BATTERY ACID LEAKING OUT AND COULD SEE WHERE THE BATTERY ACID HAD FLUNG ACROSS THE ENTIRE SIDE OF THE TRAILER. UPON FURTHER INVESTIGATION AS TO THE CAUSE, WE SAW THAT THERE IS NO METAL PLATE IN WHICH THE BATTERY WOULD BE SECURED, BUT INSTEAD A FLIMSY PLASTIC BOX. WE IMMEDIATELY TOOK PICTURES AND THEY WILL BE E-MAILED TO YOU ALONG WITH THE COPY OF THIS LETTER SENT VIA EMAIL. THE IMMEDIATE ACTION TAKEN WAS TO SECURE THE BATTERY WITH A TIE DOWN WE HAD IN THE TRAILER AND FORTUNATELY WE WERE ABLE TO MAKE IT HOME WITHOUT FURTHER INCIDENT.

THE TRAILER BLEW TIRES ON OPPOSITE SIDES TRAVELING ON I-35 IN A STRAIGHT DIRECTION, IN ONE WEEK. REPAIR SERVICE SAID THAT THE BEARING HAD FAILED WITH NO REPLACEMENTS AVAILABLE NEW AXLES WOULD NEED PURCHASED. I FOUND REPLACEMENT BEARINGS AND NOW THE SERVICE PROVIDER SAYS THE HUBS ARE BAD. MANUFACTURER SAYS THEY DON'T HAVE A RECALL SET-UP BUT WILL SALE AXLES TWO FOR ONE. FORUMS ARE SHOW THIS AS A PROBLEM EXPERIENCED BY MANY. THIS IS WHY LIPPERT HAS DISCONTINUED REPLACEMENT PARTS.

WHEN PARKING OUR TRAILER AFTER A TRIP THIS SUMMER I NOTICED THAT THREE OUT OF THE FOUR POINTS WHERE THE FUEL TANK FOR THE FUELING STATION HAVE BROKEN. THE FUEL TANK REMAINED IN PLACE LUCKILY MOST LIKELY AS IT CONTAINED VERY LITTLE FUEL, BUT AT THIS TIME THE TRAILER CAN'T BE MOVED UNTIL IT IS REPAIRED. UPON CLOSER INSPECTION IT WAS REVEALED THAT AT LEAST ONE OTHER WELD HAS COME UNDONE ON A BRACKET THAT HOLDS A WATER TANK. LUCKY THIS TRIP WAS OVER A LOW SPEED ROAD WITHOUT BUMPS AND TRAFFIC AS I CAN'T IMAGINE WHAT WOULD HAVE HAPPENED IF IT FULLY DETACHED.

WE REPRESENT THE OWNERS OF THE TRILOGY 5TH WHEEL RV. AT MANUFACTURE, THE CABIN OF 5TH WHEEL WAS PLACED ON BENT FRAME. THIS RENDERS THE VEHICLE INCAPABLE OF LEVELING THROUGHOUT. THE VEHICLE WAS INSPECTED BY OUR EXPERT, REVEALING 23 MM TO 40 MM DIFFERENCE RIGHT TO LEFT, DEPENDING ON WHERE THE MEASUREMENTS TAKEN. WHEN ONE ATTEMPTS TO ATTACH TO THE RECEIVER IN THE TRUCK BED, UNABLE TO MOUNT FLUSH (DAYLIGHT CAN BE SEEN). CONCERN EXISTS REGARDING THE UNEVEN WEIGHT DISTRIBUTION DUE TO THE CONSTANT UNEVEN/UNLEVEL NATURE OF VEHICLE, RENDERING IT UNSAFE SHOULD THE VEHICLE NEED TO COME TO A SUDDEN STOP AT HIGH INTERSTATE SPEEDS OR WHEN ENCOUNTERING CROSS WINDS. IN ADDITION TO SAFETY CONCERNS, THE INABILITY TO LEVEL THE VEHICLE HAS CAUSED PROBLEMS WITH THE SLIDES, SUCH THAT THE CONTROLLING MOTOR HAS BURNT OUT, THE BEDROOM SLIDE LEAKS AND THE MAIN CABIN SLIDE WILL NOT FULLY EXTEND, MAKING THE VEHICLE UNINHABITABLE. OUR EXPERT FINDS THAT THIS VEHICLE IS INCAPABLE OF REPAIR. MANUFACTURERS HAVE BEEN CONTACTED WITHOUT RESOLUTION AS OF THIS DATE.

CARGO CAPACITY STICKER ON DOOR STATES AN INCORRECT WEIGHT FOR FULL WATER TANK. STICKER SAYS FULL WATER WEIGHS 250LBS. TRAILER HAS 36 GALLON FRESH WATER CAPACITY PLUS 6 GALLON HOT WATER TANK. IF BOTH ARE FULL, TOTAL WEIGHT OF WATER WILL BE 42 GALLONS TIMES 8.34LBS OR 350LBS.

TL* THE CONTACT OWNS A 2014 FOREST RIVER VENGEANCE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL ODOR COMING FROM THE FRONT STORAGE COMPARTMENT. THE CONTACT INSPECTED THE STORAGE AREA AND DISCOVERED THAT THE SMALL METAL BOX BURNED HIS RIGHT ARM. MEDICAL ATTENTION WAS NOT REQUIRED. THE CONTACT OPENED THE BOX AND DISCOVERED THAT THE WIRES MELTED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 500. THE VIN WAS NOT AVAILABLE. UPDATED 02/23/16*LJ *CN

WE WERE TRAVELING I-85 NORTH BOUND OUT OF ATLANTA GA.ABOUT 60-65 MPH. ABOUT ONE HOUR INTO OUR TRIP HOME WHEN A TRUCK PULLED UP BESIDE US. HE POINTED AT OUR CAMPER AND TO PULL OVER ASAP. WE PULLED OVER TO THE SIDE OF THE ROAD AND WERE SHOCKED TO SEE BOTH RIGHT SIDE TIRES HAD GROWN TO WHERE THEY WERE RUBBING EACH OTHER. AFTER ABOUT 4 HRS TOTAL WE MADE IT TO A SAFE PLACE TO SPEND THE NIGHT, IT WAS TO LATE TO GET ANY WORK DONE. THE NEXT MORNING WE HAD TWO OF THE TIRES REPLACED AND AFTER CLOSER INSPECTION THEY RECOMMENDED WE REPLACE ALL. THEY SAID THE BELTS OR SOMETHING WERE COMING APART INSIDE AND THAT WE WERE LUCKY NO TIRES BLEW OUT. WE HAVE TIRE SENSORS ON OUR TIRES THAT TELL THE PSI AND TEMPERATURE ALL WERE NORMAL AT THE TIME WE HAD OUR PROBLEM. THE CENTER OF THE TIRES HAVE HUMPED UP IN THE MIDDLE OF THE TREAD AREA AND WERE RUBBING TOGETHER. THE TIRES ARE NORMALLY ABOUT THREE INCHES APART. ALL AXLES AND SUSPENSION HAS BEEN CHECKED BY AN EXPERT, ALL GOOD NO PROBLEMS FOUND ONLY TIRES!

TL* THE CONTACT OWNS A 2015 FOREST RIVER CARDINAL. WHILE DRIVING AT 20 MPH AND MAKING A TURN, THE FRONT DRIVER SIDE AXLE FRACTURED AND THE WHEEL SEPARATED FROM THE RV. THE RV WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE WHEEL HUB AXLE ASSEMBLY FAILED. THE RV WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 FOREST RIVER ROCKWOOD EQUIPPED WITH CONSTANCY LY188 (NA) TIRES, SIZE: 205/75/R14 (NA). WHILE DRIVING 55 MPH, THE FRONT DRIVER SIDE TIRE BLEW OUT. THE CONTACT INDEPENDENTLY REPLACED THE TIRE. THE TIRE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 1,000. THE VIN WAS UNAVAILABLE.