FOREST RIVER Complaints

Ground control 2.0 system will not lift my 17,500lbs fifth wheel toy-hauler. As this system will only lift 15,500lbs. I purchased a new landing gear leg as Forest River and Western Skies Rv would not replace as it was out of warranty which was a week prior.This is issue and needs to be taken care of. If these fifth wheel trailers are no equip with the proper lifting landing gear how are you suspost to use this 110,000.00 dollar RV?

The contact owns a 2019 Forester River Cherokee Greywolf equipped with LionsHead Tires, Tire Line: Castle Rock ST226, Tire Size: 205/75/R14, DOT Number: 0418. The contact stated that while driving approximately 60 MPH, the passenger’s side rear tires experienced blowouts. The tires were replaced with the provided spare however, the spare tire also experienced a blowout two minutes later. The contact noticed that the tire was shredded in half. The vehicle was towed to an independent mechanic where all the tires was replaced. The manufacturer was notified of the failure but no additional assistance was provided. The approximate tire failure mileage was 700. The VIN was not available.

The contact owns a 2019 Forest River Cherokee. The contact stated while the RV was attached to a pickup truck, the cooktop range was being used and there was smoke coming from under the range. The contact opened the range door and the flames extinguished independently. The contact forwarded details to the manufacturer of the range, who diagnosed the failure with the front panel module. The oven equipment was not repaired or replaced.

Electrical breakers continue to trip. Trim issues throughout along with floor bulking in kitchen. Both slides on on right side of camper leak when it rains. First trip out landing jacks did not work to level unit and one of the back glasses in the toy hauler scattered going down the road which was replaced with warranty. We have been trying to get the slide issue looked into for a couple of months but no luck getting a forest river tech to come assess and fix with the additional warranty purchased along with this unit. Have contacted manufacturer and was not helpful, they only referred places to carry to and would reimburse "some" of the cost. We are paying for a camper unit that is not up to standard for the price we paid for it especially having to wait 8 months after ordering it in June 2021 and we finally was able to pick up end of February 2022.

The front window shattered. It was not involved in an accident. We do not believe it was hit by a rock. We had only driven a short distance from our last stop when we entered the trailer and noticed it. We were able to have it crash wrapped so we were able to drive the trailer home. We reported it to Forest River who says it is not a design or components issue although a number of other R-Pod trailer owners have reported the same issue. We have not had it inspected but are awaiting the arrival of a replacement so it is available for inspection.

In the late part of 2020 the door frame to the room in the rear fell from the ceiling onto the ground, that was determined by the company(MagicTouch) I bought it from that the manufacturer(Forest River)had not properly secured the frame to the ceiling, the screws missed the truss rafters and were only screwed in the ceiling material which is only about 1/4" thick, Forest River did pay to have it repaired. Again something very similar occurred to one of the bunkbeds in that same room, I entered my trailer to prep it for our 2022 Easter vacation and noticed that one of the bunkbeds had collapsed from the wall and fall on top of the sofa bed that is located directly below it, if this would of happened when someone was sleeping on the bed it would of fell on top of the person and most likely would of had a head injury. This bed can be put in a up postion when not in use and down when in use, a hinge makes this possible, since we don't use this for sleeping, we use 3 small plastic containers to store our clothe, these containers can't weigh no more than 10 pounds each. After examining why this occured I found that the part of the bed that screws into the wall was not screwed into any studs, I found this out by getting a skewer and putting one of the screws that were used and marked the length of the threads, then I stuck the skewer straight into the screw holes on the wall, I knew if there screws had been screwed into a stud the skewer would stop where I put the mark at, the results were that the skewer went past the mark and hit the wall on the other side, I tried to attach a video showing me doing this but it wouldn't allow me to, but I have attached many photos, you will see that the hinge from the bed 5 of 7 screws missed the wood completely. After I saw how negligent they were while building is it showed they just don't care and if they built my trailer like this I'm sure there are others and what is going result of this is someone getting seriously injured.

This trailer has twelve bolts and nuts that retain the body of the trailer to the trailer frame. I had three of the nuts completely fall off while the remaining nine were only finger tight. Additionally there are two brackets that retain the LP gas line that connect to an outlet on the side of the trailer. These brackets are held in place by self threading screws. Both screws on my trailer have fallen off.

My wife and I bought a 2022 Forest River Cherokee Wolfpack 325 for $70K in MARCH about 5 hours from our home. Not even 3 hours later, driving home down the interstate the left rear tire, hub, and everything came flying off down the interstate. FOREST RIVER RVs ARE UNSAFE! Luckily the tire did not hit anyone. We called the dealership we bought it from and they said to have it towed back to them to be fixed or we could take it to another Forest River vendor to be replaced under warranty. We decided to drive it about 60 miles on 3 tires to a Camping World for repairs. 3 days later Camping World had an opening for the RV to be inspected. The technician said one of the tires did not have a cotter pin installed and that more than likely the tire that came off did not have one either. The technician said we were extremely lucky the other tire did not fall off.This is unacceptable. Forest River needs to inspect their RV's more carefully before saling them to vendors. We could have crashed, the tire could have hit another car, or worse someone may have even died. The CEO of the vendor we purchased from personally called us not even an hour after the incident to make sure we were ok and gave us his personal number if we needed anything. He also said to call him when we made it safely to our destination to make sure we got home ok. Forest River never reached out to make sure we were ok, to apologize, or to even understand how the tire came off from our point of view. After several weeks of not hearing an update, I called Camping World and they said Forest River had them rewrite the warranty 3 times. After reaching out to Forest River for another week, I finally had a 3 way call with Forest River and Camping World to get the Warranty squared away. AFTER 5 WEEKS!!!! and multiple calls to Camping World and Forest River, Forest River finally approved the warranty and Camping World ordered the parts. ONLY 2 PARTS ARRIVED at Camping World. Camping World said they did not know where

The Maxxair fan is a component that sits on the roof of the RV. Looking at the install instructions, the unit is installed by attaching the flange to the roof. What failed was that the 'top' portion of the fan, where the motor and and the cover attachments are, flew off at speed, on the highway. Fortunately, I pulled over right away, and found the unit still attached by the power wires. The safety issue would be if a 15"x15"x8" unit weighing about 20 lbs went airborne in traffic, causing an incident for whoever was behind the RV where this happened. IMHO this is a manufacturing defect by Maxxair. These 4 screws should never have worked out, causing the issue. These fans are commonly installed by most major RV mfgrs. We're OK. We have to replace the fan. No one was hurt this time.

The contact owns a 2022 Forest River Cedar Creek. The contact stated that while outside of his trailer, he smelled a fuel odor emitting from the trailer. The contact performed an inspection on the trailer and discovered that his LP tanks were consuming propane at an accelerated speed. The contact took the vehicle to a dealer where he informed them that he would not take possession of the trailer until the trailer was repaired. The contact stated that while the trailer was being repaired, the stove caught fire while a technician was inside the trailer; he was also informed that the fire had caused damage to the inside of the trailer which they would also repair. Upon investigation, the contact discovered that his vehicle was placed under NHTSA Campaign Number: 22V243000 (EQUIPMENT) which he linked to his failure. The manufacturer was notified about the fire but offered no assistance. The vehicle remained in possession of the dealer and had yet to be repaired. The failure mileage was approximately 35.