FOREST RIVER Complaints

When filling the fresh water tank for the first time, the forward frame bracket pivoted and the tank fell to the ground. The tank broke where the fill and vent tube attach. There are no secondary retention straps. If this had happened on the highway, the tank likely would have caused severe injury or death to other vehicles following behind the trailer. Upon inspection, it appears the forward frame bracket is only held by two in-line fasteners with provisions for two other anti-rotation fasteners. These anti-rotation fasteners were not installed. Also, this design does not use retention straps as a secondary retention system.

We have 4 original Castle Rock tires blown out. 1 while on the highway, 3 exploded in the middle of the night after being parked in a campground for 3 weeks. These tires have less than 500 original miles on them. The tires are Castle Rock, Radial ST 226 75R15. We have replaced all with exception of the spare. We will keep it for your inspection along with 1 of the ones that blew.

Frame cracked and bent near the fifth wheel pin box housing while driving down a bumpy interstate 10 in El Paso Texas.

The tongue jack provided by the manufacturer/original dealer on my unit broke within 24 hours of me bringing the unit home. At the time it broke I was already connected to the hitch but it was no longer able to lift up RV off my truck without using a separate jack. Problem was confirmed, inspected, and replaced by a separate electric tongue jack by a separate Camping World facility other than original Camping World dealer.

We have had our travel trailer for about 1 year and have had it in for service to the bedroom door as we noted it was sticking. This weekend the bedroom door failed. The frame of the door itself came away from the door making it difficult to open. At the same time the other entry door was stuck shut. My wife was unable to open the door. I was able to open it with great difficulty. The door side of the trailer was in direct afternoon sunlight it it appeared to have swollen and jammed itself in the doorway. It did not resolve itself until the outside temperature dropped and we ran the air-conditioning inside the trailer. If my wife would have been inside alone and would have needed to escape the trailer should would not have been able to. In researching forums and forest river related Facebook groups this appears to be a common issue.

THE FRAME/WALLS OF THE 5TH WHEEL CAMPER ARE NOT PROPERLY MANUFACTURED. EXTERIOR WALLS ARE NOT COMPLETELY IN TACT WITH THE FRAME. CAMPER IS NOT STABLE AND CAUSES A HUGE RISK FOR COLLAPSING. PROBLEM WAS FOUND WHEN THE CAMPER WAS BEING REPAIRED FROM A TREE FALLING ON IT. THE SERVICE CENTER HAS BEEN VERY THOROUGH TO CHECK FRAME FOR DAMAGE AND FOUND NO DAMAGE TO THE FRAME BUT DISCOVERED THE EXTERIOR WALL IS NOT GLUED COMPLETELY TO THE EXTERIOR OUT WALL. I HAVE REACHED OUT TO THE MANUFACTURER AS THE SERVICE CENTER HAS HALTED REPAIRS AS IT IS A SAFETY CONCERN TO PUT THE INTERIOR WALL BACK KNOWING THE EXTERIOR WALL IS NOT PROPERLY CONSTRUCTED.

Cannot get any information as to the status of the repair of this Mercedes Benz Sprinter Vans chassis. Recall was issued Mid March 2022 campaign# 2022030013p VIN[XXX] campaign Desc. PDGVADREH This is a completed Forest River Sunseeker 2400B RV on the Mercedes chassis and cannot be driven!! There are only 2400 units involved and the repair involves just a few small parts. Thank you for your help!!! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2022 Forest River Wildwood. The contact stated while driving 60 MPH, the trailer started swaying. The contact veered to the side of the road. Upon inspecting the trailer to determine the cause of the failure, the contact noticed that one of the underbelly pins had detached and flew off and the remaining pins were loosened. The RV was taken to the dealer for repair; however, after the dealer had repaired the RV, the contact inspected the RV and noticed that the pins were still not screwed into the frame. The dealer was notified and repaired the RV. Additionally, the contact stated while driving, she was informed by another driver that the two propane tanks were dragging underneath the trailer. The contact veered to the side of the road and noticed that the plastic covering the propane tanks had separated. The contact stated that the metal rod that maintained the propane tank secured into the holder and plate had detached. The contact stated that the propane tanks were significantly damaged. The contact stored the propane tanks in the trunk of the vehicle. However, while she was removing the tanks, she noticed that one of the propane tanks seemed empty though it was full at the time she stored it in the trunk. The dealer was notified of the failure. The manufacturer was notified through email and by voicemail. The RV was not diagnosed or repaired. The failure mileage was approximately 250.

The contact owns a 2022 Forest River Wildwood Towable. The contact stated that after utilizing the glass stove top, the glass top exploded without warning. The glass stove top was in an upward position during the failure. The fractured glass propelled throughout the vehicle but there were no reported injuries. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2021 Forest River Vengeance. The contact stated while attempting to attach the trailer to his vehicle, the right landing gear leg extended and started to lift up, however, the left landing gear leg went inward and fractured. The vehicle then fell on the left side. The independent mechanic diagnosed that the left landing gear leg was significantly smaller than needed, causing the failure while attempting to lift the trailer. The independent mechanic replaced the left side landing gear leg however, the right landing gear leg became inoperable. The independent mechanic diagnosed that both landing gear legs were not adequate to lift the trailer. Additionally, the independent mechanic diagnosed that the landing gear controller was no longer operative as there was a significant amount of current going through the wiring system, causing the right output of the controller to fail. The dealer was notified of the failure. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in a recall. The vehicle was not repaired. The failure mileage was unknown.