FOREST RIVER Complaints

THE NEW 2020 FOREST RIVER XLR TOYHAULER WE PURCHASED 16K+ GVWR, WAS SUPPLIED WITH 2017 DOT CODED F RATED TIRES. OBVIOUSLY THIS TRAILER SHOULD HAVE COME WITH "G" RATED TIRES FROM THE FACTORY, BUT THAT IS MOOT FOR THIS COMPLAINT. THE F RATED STERLING SPORT ST TIRES SUPPLIED ON OUR 20 XLR WERE, AS MENTIONED ABOVE, DATED 4017, MEANING 40TH WEEK OF 2017 PRODUCTION. THIS IS UNACCEPTABLE TO SHIP "NEW" TIRES OUT THAT ARE 3 YEARS OLD. THIS WAS NOT AN OLD STOCK TRAILER SITTING ON A LOT, IT WAS PURCHASED JUNE 26, 2020 (THE COVID SUMMER). BEFORE PURCHASING, I CONTACTED FOREST RIVER DIRECTLY TO REQUEST CURRENT DOT CODE TIRES ON THE TRAILER, AS I'M VERY FICKLE ABOUT TIRE WEAR/PRESSURE/AGE. AT THAT TIME THE SALESMAN FOR MY REGION NOTIFIED MY OF THE 1 YEAR UNLIMITED MILEAGE WARRANTY WOULD COVER ME FOR ANY AND ALL CONCERNS RELATED TO THE TIRE/WHEEL COMBO. I WAS NAIVE ENOUGH TO TAKE THAT AT FACE VALUE AND PURCHASE. SIX MONTHS AND 6 DAYS LATER 1/1/2021, JUST 100 MILES AWAY FROM ORLANDO, FL ON INTERSTATE 75 I HAD A TIRE DELAMINATION ON THE FRONT DRIVER'S SIDE AXLE. NOT ONLY DID THIS TIRE BLOW OUT, BUT IT DAMAGED THE SIDE WALL OF THE SECOND TIRE, MEANING I WAS TWO TIRES DOWN, WITH ONE SPARE. AFTER HUNTING DOWN A TIRE PLACE ~50 MILES AWAY WITH A CORRECT SIZE TIRE I WAS ABLE TO LIMP HOME. UPON REACHING OUT TO FOREST RIVER ABOUT THE DAMAGE TO MY CAMPER, INCLUDING A FRAME OUTRIGGER BEING RIPPED FROM THE BODY AND MANGLED, I WAS TOLD THAT ONLY THE TIRE WOULD BE REPLACED AND I WOULD HAVE TO FILE THE REPAIR AS A CLAIM ON MY INSURANCE. ALONG WITH THAT, THE STERLING SPOT ST TIRES WERE NO LONGER BEING PRODUCED AND HAD BEEN REPLACED WITH A DIFFERENT BRAND AND TREAD FROM THE LIONSHEAD BRAND. I EXPECT THIS COMPLAINT WILL DO ME NO GOOD IN CORRECTING MY CAMPER, BUT THIS COMPANY IS A JOKE AND THEIR FAULTY TIRES NEED TO BE TAKEN OFF THE ROAD, WITH CUSTOMERS RIGHTLY COMPENSTATED.

FACTORY HEADLIGHT DOES NOT INCLUDE A LOW BEAM BULB. IT ONLY UTILIZES ONE H9 BULB FOR HIGH BEAM AND HAS A LED STRIP FOR LOW BEAM LIGHTING. THIS LOW BEAM LIGHTING IS VERY DIM AND LOOKS TO BE BELOW MINIMUM LUMENS FOR ROAD/HIGHWAY USE. CONTACTED MANUFACTURE AND WAS TOLD THE UNIT ONLY HAS THE ONE BULB. PLEASE COMMENT TO IS THIS LIGHT LEGAL FOR ROAD USE? LOW VISIBILITY IS DANGEROUSLY LOW.

I PURCHASED A 2019 FORREST RIVER SALEM CRUISE LITE FROM CAMPER WORLD THAT CAME WITH CASTLE ROCK ST 205 75R14 TIRES ON IT. I HAVE HAD ALL (4) TIRES EXPLODE GOING 60 MPH. I HAVE REPLACED ALL TIRES. THESE TIRE ARE EXTREMELY DANGEROUS. I ALWAYS CARRY A SPARE NOW I CARRY TWO. CAMPER HAS VERY LOW MILES ON IT. IS THERE ANYTHING TO BE DONE TO GET THESE TIME BOMB TIRES OFF THE ROAD?

THE STRAP THAT HOLDS THE SEWER DRAIN PIPE BROKE. THIS IS A VERY COMMON PROBLEM AND THERE WAS A RECALL ISSUED FOR MODEL YEARS 2018 THROUGH 2020. I BELIEVE THE RECALL SHOULD BE EXPANDED. LUCKILY FOR ME, THIS HAPPENED CLOSE TO HOME SO IT DID NOT CAUSE DRAIN PIPE DAMAGE AND I WAS ABLE TO GET A TEMPORARY FIX TO MAKE IT THE REST OF THE WAY HOME.

TL* THE CONTACT OWNS A 2020 FOREST RIVER SALEM EQUIPPED WITH LIONSHEAD TIRES, TIRE LINE: CASTLE ROCK ST, TIRE SIZE: 205/75/R14, DOT NUMBER: JUJTYMT1219. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH ON THE HIGHWAY, HE HEARD AN EXPLOSION AND BECAME AWARE THAT THE PASSENGER'S SIDE REAR TIRE ON THE TRAILER WAS DEFLATED. THE CONTACT PULLED OVER AND CHANGED THE TIRE. THE FOLLOWING DAY THE DRIVER'S SIDE REAR TIRE ON THE TRAVEL TRAILER EXPLODED. THE CONTACT REPLACED THE TIRE WITH THE SPARE TIRE. ADDITIONALLY, THE RIM ON THE DRIVER'S SIDE WAS ALSO DAMAGED. THE CONTACT PURCHASED THREE MORE TIRES AND A RIM FOR THE RV. THE CONTACT CALLED PALM BEACH RV (5757 N MILITARY TRL, WEST PALM BEACH, FL 33407, (561) 689-5788) AND THE SERVICE DEPARTMENT WOULD BE CONTACTED ABOUT A POSSIBLE REIMBURSEMENT. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 3,854.

TL* THE CONTACT OWNS A 2017 FOREST RIVER FREELANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V756000 (EQUIPMENT). THE CONTACT INITIALLY CALLED THE KIDDIE MANUFACTURER AND WAS INFORMED THAT HE WOULD RECEIVE A REPLACEMENT FIRE EXTINGUISHER WITHIN 15-20 DAYS. THE CONTACT NEVER RECEIVED THE REPLACEMENT. THE CONTACT FOLLOWED THE INSTRUCTIONS ON THE RECALL NOTICE AND CALLED THE MANUFACTURER MULTIPLE TIMES TO RESOLVE THE MATTER BUT HAD YET TO RECEIVE THE REPLACEMENT. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WHILE PULLING OUR CAMPER ON I-10 IN FLORIDA AT 65 MPH, OUR TIRE BLEW OUT CAUSING US TO BE STRANDED.. IT ALSO DAMAGED THE RIM AND PART OF OUR CAMPER. AFTER PUTTING THE SPARE TIRE ON, WE NOTICED IT LOOKED WARPED AND DROVE SLOWLY TO OUR CAMPING LOCATION. AFTER SETTING UP FOR CAMP, WE NOTICED THE REMAINING TIRE LOOKED STRANGE TOO. WE HAD TO BUY A NEW TIRE AND RIM TO GET HOME. BOTTOM LINE IS, ALL THREE TIRES THAT CAME ON OUR NEW CAMPER WERE SUSPECT. WE BOUGHT THIS CAMPER NEW AND EXPECTED TO BE ABLE TO USE IT MORE THAN 3 TIMES BEFORE NEEDING TO REPLACE TIRES. THE TIRES SEEM TO BE DEFECTIVE AND THEY WERE ON OUR FORREST RIVER SALEM CAMPER. CASTLE ROCK TIRES BY LIONSHEAD SPECIALTY TIRE & WHEEL

I WAS INSPECTING MY TRAVEL TRAILER WHEN I NOTICE THAT MY TIRES LOOKED WORN- I LOOKED UP MY BRAND NEW INFORMATION ON MY TIRES AND THE ONLY MATCHING DOT NUMBER WAS THE SPARE TIRE IN WHICH IT WAS THE ONLY NEW TIRE ON THE BRAND NEW ROCKWOOD

TL* THE CONTACT OWNS A 2021 FOREST RIVER CHEROKEE EQUIPPED WITH TIRE BRAND: CASTLEROCK TIRES, TIRE LINE: ST226, TIRE SIZE: 225/75/R15, DOT # JULT1NT. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE TIRE BLEW OUT WHILE THE VEHICLE WAS TRAVELLING DOWN THE HIGHWAY AT 65 MPH. THE CONTACT TRIED TO SLOW DOWN BY APPLYING THE BRAKES AND THE TRAILER STARTED TO SWERVE.THE CONTACT SAW WHITE SMOKE IN HIS REAR VIEW MIRROR BUT WAS FINALLY ABLE TO PULL THE TRAILER OFF THE ROAD , EASE UP ON THE BRAKES AND CAME TO A GRADUAL STOP. THE CONTACT WAS ABLE TO CHANGE THE TIRE AND TOOK IT TO A TIRE STORE. THEY NOTICED THE OTHER TIRES WERE ALL WEARING DOWN THE CENTER TREAD AND WOULD EVENTUALLY BLOW OUT AS WELL. THE CONTACT HAD THE ONE TIRE REPLACED AT THE TIRE SHOP. THE TRAILER DEALER CAMPING WORLD OF POTEAU 34203 US-59, POTEAU, OK 74953 (877) 886-6503 GAVE THE CONTACT THE TIRE WARRANTY AGREEMENT TO GET THE TIRE EXPENSE REIMBURSED. THE OTHER THREE TIRES WERE NOT COVERED FOR REPLACEMENT. THE RV MANUFACTURER JUST PROVIDED A QUESTIONER FOR THE CONTACT AND PROMISED A CALLBACK. THE OTHER THREE TIRES HAD NOT BEEN REPLACED. THE FAILURE MILEAGE ON THE RV VEHICLE WAS 870. THE TIRE FAILURE MILEAGE WAS 1,000.

TL* THE CONTACT OWNS A 2013 FOREST RIVER FREEDOM EXPRESS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, ONE OF THE TIRES BECAME DEFLATED. THE CONTACT STATED THAT NOT TOO LONG AFTER, ANOTHER TIRE BECAME DEFLATED. THE CONTACT STATED THAT WHILE REPAIRING ONE OF THE TIRES, HE NOTICED THAT THE DOORS WERE NOT ALIGNED PROPERLY. THE CONTACT TOOK THE VEHICLE TO D & H RV & TRAILER REPAIR (7610 W PLANK RD, PEORIA, IL 61604; (309) 633-1011) AND WAS INFORMED THAT THE SUBFRAME FAILED AND CAUSED THE INSIDE OF THE TIRES TO RUB DUE TO THE AXLES NOT BEING ALIGNED. THE FAILURE CAUSED THE MISALIGNMENT OF THE TIRES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.