FOREST RIVER Complaints

TL* THE CONTACT OWNS 2020 FOREST RIVER SALEM. THE CONTACT STATED THAT INSIDE OF THE RV THERE WAS INSULATION FROM THE METAL OUTSIDE OF THE RV TO THE WALLS, CAUSING THE METAL TO SWEAT, WHICH CAUSED MOLD TO DEVELOP INSIDE OF THE RV. ADDITIONALLY, THERE WAS AN ABNORMALLY STRONG PROPANE ODOR INSIDE THE RV. THE CONTACT CALLED THE LOCAL DEALER OREGON WEST RV SERVICE (490 ART-LOTT LN, CRESWELL, OR 97426) AND REPORTED THE FAILURE HOWEVER, THE RV WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNED A 2021 FOREST RIVER FLAGSTAFF MICROLIGHT. THE CONTACT STATED WHILE DRIVING AT 40 MPH, THE BRAKES FAILED TO ENGAGE CAUSING THE VEHICLE TO CRASH INTO ANOTHER VEHICLE. THE CONTACT SUSTAINED A SORE NECK, HIP, AND BACK THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED BEFORE THE CRASH. THE VEHICLE WAS TOWED TO BRAD WRECKERS SERVICE AND THEN TAKEN TO A & L RV SALES (4503 BRISTOL HWY, JOHNSON CITY, TN 37601) WHERE A FAILURE WAS NOT DIAGNOSED. THE CONTACT INSISTED THAT THERE WAS AN ELECTRICAL ISSUE AND AN ISSUE WITH THE BRAKES SO THEY INSTALLED BLUETOOTH BRAKE CONTROLLERS TO HELP WITH BRAKES, BUT THE FAILURE STILL OCCURRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.*DT*JB*DT

TL* THE CONTACT OWNS A 2018 FOREST RIVER WILDWOOD RV EQUIPPED WITH LIONHEAD TIRES, TIRE LINE: CASTLE ROCK, TIRE SIZE: 235/80/R17, DOT NUMBER: JUMR. THE CONTACT STATED WHILE DRIVING 50 MPH, THE PASSENGER'S SIDE REAR TIRE EXPERIENCED A BLOWOUT. THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROADWAY AND REPLACED THE TIRE WITH THE SPARE TIRE. THE TIRE WAS ORIGINAL EQUIPMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,800.

THE UNDERBODY OF THE 2018 PUMA RV HAD RUSTED SO BADLY THAT THE FRONT OF THE RV TORE OFF WHILE EXITING A GAS STATION. THIS TYPE OF THING SHOULD NEVER HAVE HAPPENED, PARTICULARLY SINCE IT'S ONLY A 2018 MODEL. LUCKILY THEY WEREN'T ON A HIGHWAY TRAVELING AT 55 MPH.*DT*JB*DT

TL* THE CONTACT OWNS A 2021 FOREST RIVER WILDWOOD TRAILER. THE CONTACT STATED THERE WAS INCORRECT WIRING IN BREAKER BOX. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CAMPERS RV CENTER (7700 W 70TH ST, SHREVEPORT, LA 71129, (318) 938-5441) WHERE IT WAS DIAGNOSED WITH NEEDING THE BREAKER BOX TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

OUR FOREST RIVER ROCKWOOD SIGNATURE 8335BSS TRAVEL TRAILER HAS A SPARE TIRE MOUNTED UNDERNEATH THE TRAILER. IT IS ATTACHED BY AN ASSEMBLY WITH A CABLE BY WHICH THE SPARE CAN BE LOWERED WHEN NEEDED. WE RETURNED HOME FROM MAINE (A 2-DAY, 750 MILE TRIP EACH WAY) ON 10/15/19 AND FOUND THE SPARE TIRE DANGLING BY THIS CABLE AND NO MORE THAN 6" FROM THE SURFACE OF OUR PARKING PAD! SINCE THE TRAILER WAS COVERED UNDER WARRANTY, WE RE-TIGHTENED THE CABLE AND TOOK THE TRAILER BACK TO CHESACO RV, JOPPA, MD, ON 10/23/19. AMONG OTHER WARRANTY ISSUES, WE ASKED THEM TO CHECK THIS SPARE MOUNT, SINCE IT COULD HAVE BEEN CATASTROPHIC IF THE WHEEL HAD HIT THE ROAD AT HIGHWAY SPEEDS AND HAD BROKEN LOOSE FROM THE CABLE. THE DAMAGE TO THE TRAILER WOULD HAVE BEEN THE LEAST OF OUR WORRIES, SINCE SOMEONE COULD HAVE BEEN KILLED. WHEN WE PICKED UP THE TRAILER AFTER SERVICE, WE WERE ASSURED THAT THE DEALER COULD FIND NO PROBLEM WITH THE MOUNT, AND THAT FOREST RIVER STATED THEY HAD EXPERIENCED NO PROBLEMS WITH THIS SET-UP. I HAVE SINCE ADDED A VISUAL CHECK OF THE MOUNT AT EACH GAS STOP, AND HAVE ADDED NYLON STRAPPING AS A BACKUP TO THE MOUNT. AS A MEMBER OF THE FOREST RIVER FORUM, I HAVE SINCE READ AT LEAST ONE OTHER ACCOUNT OF THIS HAPPENING TO ANOTHER FOREST RIVER PRODUCT. IN THAT CASE, THERE WAS EXTENSIVE DAMAGE TO THE UNDERCARRIAGE, THE WHEEL AND TIRE WERE DESTROYED-BUT AT LEAST NO ONE WAS HURT. I HAVE BEEN IN CONTACT WITH THAT INDIVIDUAL RECENTLY; AND ALTHOUGH FOREST RIVER COVERED THE DAMAGE UNDER WARRANTY, THEY WILL NOT CONSIDER PROVIDING ANOTHER MOUNTING DEVICE FOR THAT SPARE TIRE. SO AS FAR AS I CAN TELL, FOREST RIVER CONTINUES TO UTILIZE AN UNSAFE PRODUCT ON CERTAIN OF ITS TRAVEL TRAILERS, REFUSES TO PROVIDE A SAFE ALTERNATIVE TO THOSE WHO HAVE BOUGHT TRAILERS WITH THIS SPARE MOUNT, AND IN MY OPINION IT IS JUST A MATTER OF TIME BEFORE INJURY OR DEATH OCCURS WHEN THIS SPARE MOUNT FAILS.*DT CONSUMER STATED VEHICLE HAS BEEN REPAIRED.*JB

TL* THE CONTACT OWNS A 2020 FOREST RIVER CHEROKEE. THE CONTACT STATED WHILE STARING AND TURNING THE IGNITION SWITCH, IT FRACTURED AND CONTINUED TO ROTATE. THE CONTACT CALLED OUTLET RECREATION (2088 202ND ST E CLEARWATER, MN 55320; (320) 373-9139) WHERE INFORMED TO UPGRADE TO HYDRAULIC HANDLES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS 2019 FORREST RIVER PUMA RV CAMPER. EQUIPPED WITH CASTLE ROCK TIRES, TIRE LINE: NOT AVAILABLE AND TIRE SIZE ST 205/75/RAE/ LOAD RANGE D. MANUFACTURE DATE 9/1/2/18. THE CONTACT STATED HE PURCHASED THE VEHICLE WITH FOUR NEW TIRES TWO YEARS AGO, AND RECENTLY THE CONTACT TOOK THE VEHICLE TO DEALER TO GET NEW TIRE FOR HIS SPARE AND WHEN THE DEALER INSPECTED HIS VEHICLE THE CONTACT WAS INFORMED THAT THEY HAD TO REPLACE ALL FOUR TIRES ON THE VEHICLE DUE TO THREAD SEPARATING. THE TIRE WERE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE ON TIRE WAS 5,000.*DAD CONSUMER STATED 2 OF THE TIRES BLEW OUT BEFORE MECHANIC INSPECTING THE OTHER 2.*JB

WE WERE DRIVING EAST ON HIGHWAY 50 ABOUT 65 MPH.WE LOOKED IN THE SIDE MIRRORS AND SAW THE FRONT WINDOW OF THE RPOD SHATTERED. WHEN WE NOTICED THE WINDOW WE WERE ABOUT 90 MILES WEST OF ELY NEVADA. WE HAD STOPPED ABOUT 30-45 MINUTES PRIOR FOR LUNCH AND EVERYTHING WAS GOOD. VERY LIMITED TRAFFIC ON THE ROAD. THE WINDOW WAS COMPLETELY SHATTERED AND GLAD WAS ALL OVER INSIDE OF THE POD ON THE BED.

WHILE DRIVING THROUGH A PARKING LOT, THE GRAY WASTEWATER TANK OF THE TRAVEL TRAILER FELL OFF OUT FROM UNDER THE FRAME. ONE OF THE CROSSBARS SUPPORTING THE TANK PERPENDICULARLY HAD FAILED. THE TANK, 7FT STEEL SUPPORT (APPROX 15LBS), AND OTHER PLASTIC PIPING COMPONENTS SIMPLY FELL OFF FROM THIS FAILURE AND COULD HAVE CAUSED A CATASTROPHIC INCIDENT HAD THIS OCCURRED AT SPEED OR ON A MAJOR HIGHWAY. IT APPEARS THAT THE SUPPORTING STRAPS OR OTHER STEEL ELEMENTS FOUND ON THE FRESHWATER TANK TO HELP WITH EXTRA SUPPORT ARE NOT BEING INCLUDED FOR THE GRAY OR BLACK WATER TANKS.