FOREST RIVER Complaints

ON APRIL 25, 2018 WHILE DRIVING OUR 2010 PUMA 20QB ON HIGHWAY I-20 THROUGH FORT WORTH, TX 76126 THE 20FT. AWNING ATTACHED TO OUR TRAVEL TRAILER TORE LOOSE AND FLEW OFF INTO THE MIDDLE OF THE HIGHWAY INTO THE TRAFFIC BEHIND OUR TRAILER. I IMMEDIATELY MOVED TO THE RIGHT SHOULDER OF THE HIGHWAY AND DIALED 911. CARS AND TRUCKS SWERVED TO AVOID HITTING THE DEBRIS AND FORTUNATELY NO ONE WAS INJURED (TO MY KNOWLEDGE). THE SHERIFF'S DEPUTY REMOVED THE AWNING INTO THE MEDIAN TO BE PICKED UP LATER BY HIGHWAY MAINTENANCE. BOTH AWNING ARMS AND RAFTERS WERE STILL CONNECTED BY THE UPPER MOUNTING BRACKETS BUT WERE JUST DANGLING DUE TO THE FACT THAT THE LOWER BRACKETS (PROBABLY MADE WITH SUBSTANDARD MATERIALS) WERE SHEARED OFF (SEE PICTURES). I HAD TO USE A MAKESHIFT STEP LADDER TO REMOVE THE UPPER BRACKETS, ARMS AND RAFTERS FROM THE TRAVEL TRAILER IN ORDER TO CONTINUE TRAVELING. WE PURCHASED THIS TRAVEL TRAILER AT ALL SEASONS RV IN MUSKEGON, MI WITH AN EXTENDED WARRANTY THAT EXPIRED JULY 20016. I BELIEVE THIS PROBLEM GOES WELL BEYOND A WARRANTY ISSUE AND IS A DANGEROUS SAFETY CONCERN AND LIABILITY ON THE MANUFACTURERS PART. ATTACHED ARE PHOTOS OF THE TRAVEL TRAILER. I UNDERSTAND THAT MY RV IS 8 YRS. OLD BUT NO ONE WOULD EXPECT THE HOOD OR DOOR OF THEIR 8 YR. OLD VEHICLE TO FLY OFF AS THEY ARE DRIVING DOWN THE HIGHWAY. I'M SURE THEY WOULD BE ON THE PHONE IMMEDIATELY CALLING THE MANUFACTURER FOR AN INVESTIGATION INTO THE PROBLEM OR AT MINIMUM, REPAIR OF THE VEHICLE. I CALLED THE MANUFACTURER AND THEY DENIED ANY DEFECT OR FAULT. I BELIEVE THIS WARRANTS A FULL INVESTIGATION AS THE ONLY THING THAT HOLDS THE AWNING TO THE RV IS THE FABRIC. THERE ARE NO SAFETY STRAPS IN PLACE SO ONCE THE AWNING CATCHES WIND AND/OR THE MATERIAL BECOMES WEAK, IT FAILS AND TEARS ALONG THE WHOLE LENGTH WHICH CAN BE FATAL TO DRIVERS ON A HIGHWAY. PLEASE, PLEASE, INVESTIGATE THIS. THANK YOU.

TL* THE CONTACT OWNS A 2017 FOREST RIVER SUNSEEKER. THE CONTACT STATED THAT THE PASSENGER SIDE MIRROR CLEARANCE FAILED AND PREVENTED THE CONTACT FROM SEEING AROUND THE VEHICLE. OUTLET RECREATION (1015 US-59, DETROIT LAKES, MN 56501, (218) 844-6969) WAS CONTACTED AND WAS UNABLE TO DETERMINE A REMEDY TO ADJUST, MANEUVER, OR REPLACE THE MIRRORS FOR THE PROPER CLEARANCE FOR VISIBILITY. THE CONTACT ALSO STATED THAT THE MOBILE HOME'S SIDE VISION CAMERA ALSO PROVIDED LIMITED VISIBILITY. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS WAITING ON A RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

JUNCTION ELECTRICAL BOX NOT WIRED PROPERLY- WAS DISCOVERED BY CUSTOMER WHEN CONNECTED TO TRUCK AND BLEW ALL FUSES IN TRUCK- OPEN THE JUNCTION BOX TO DISCOVER OPEN POSITIVE & NEGATIVE WIRES ARCING AND HAD ALREADY MELTED BOX. THIS HAPPEN AT THE DEALERSHIP WHERE WE HAD TO TAKE IT FOR THE ISSUE OF THE CAMPER NOT HOLDING A CHARGE WHEN PLUGGED IN THINKING MAYBE IT WAS A CONVERTER ISSUE. DEALERSHIP LOOKED IT OVER AND SAID THAT EVERYTHING WAS FIX. MY HUSBAND WHEN TO HOOK UP TO THE CAMPER WHEN THE BOX ISSUE WAS FOUND BY US- TECH WAS STANDING THERE AND STATED " I DON'T SEE HOW THIS "____" DIDN'T BURN DOWN BEFORE NOW. FUEL TANK NOT PROPERLY INSTALLED- ARRIVED TO LOCATION AFTER HAULING FUEL FOR 3 HOURS INTO AN EXTREME BURN BAN LOCATION IN NW OKLAHOMA. TRIED TO RUN GENERATOR AND FUELING STATION ONLY TO DISCOVER TOP OF FUEL HOLDING TANK WAS MISSING PARTS AND LEFT OPEN SO WE ENDED UP SPILLING FUEL THE WHOLE TRIP ON THE HIGHWAY. THIS IS THE VERY FIRST TRIP THIS CAMPER HAS TAKEN TO DISCOVER THIS ISSUE - IT WAS BOUGHT BRAND NEW.

TL* THE CONTACT OWNS A 2018 FOREST RIVER 28KW XLR NITRO. THE CONTACT STATED THAT THE FRESH WATER TANK DETACHED FROM THE TRAILER WHILE TRAVELING ON THE HIGHWAY. THE VEHICLE WAS TOWED TO SPECIALTY RV (509 S BROAD ST, LANCASTER, OH) WHERE IT WAS CONFIRMED THAT THE FRESH WATER TANK WAS DETACHED. THE TRAILER WAS REPAIRED. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS INFORMED THAT THE FAILURE WAS INHERENT TO THE TRAILER. THE VIN WAS NOT PROVIDED. THERE WAS NO MILEAGE.

2015 FOREST RIVER WILDCAT 5TH WHEEL. CONSUMER WRITES IN REGARDS TO MICROWAVE MALFUNCTION WHICH CAUSED A FIRE INSIDE VEHICLE. *LD *JS

ON ONE OF THE FIRST TRIPS WITH THE FIFTH WHEEL WE WERE TRAVELING AND WHILE IN MOTION, SUDDENLY LOST ALL TRAILER BRAKES. WE WERE ON A TOWN STREET, IN THE BUSINESS DISTRICT DURING HEAVY TRAFFIC. WE WERE ABLE TO PULL OVER SAFELY AND INSPECT THE VEHICLE. THE BRAKE LIGHTS WERE FUNCTIONAL AND THE FIFTH WHEEL HAD POWER. WHEN MY HUSBAND CRAWLED UNDER THE VEHICLE TO SEE IF HE COULD DETERMINE THE ISSUE HE FOUND THAT THE ELECTRICAL LINE TO THE BRAKES WAS NOT SPLICED TOGETHER PROPERLY AND HAD COME APART. MY HUSBAND WAS ABLE TO TAPE THE APPROPRIATE WIRES TOGETHER SO THAT THE BRAKES WERE FUNCTIONAL AND THE TRAILER IS DUE TO BE INSPECTED BY THE DEALER IN JUNE. *TT VIN NOT VALID UPDATED 9/20/18*JB

TL* THE CONTACT OWNS A 2017 FOREST RIVER WILDWOOD RV. THE CONTACT STATED THAT THE KITCHEN FAUCET WAS LEAKING UNDER THE SINK, WHICH CAUSED THE RV TO FLOOD. THE RV WAS TAKEN TO CAMPING WORLD OF ASHEVILLE (2918 N. RUGBY RD, HENDERSONVILLE, NC 28791, 888-817-3448) WHERE IT WAS FOUND THAT THE FAILURE ALSO CAUSED MOLD TO GROW UNDER THE SINK AFTER TWO MONTHS. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND ASSISTED WITH THE REPAIR. THERE WAS NO MILEAGE.

LEAKING FROM MIDDLE OF RAIN GUARD ON AWNING CAUSING WATER TO DRIP OVER LED LIGHTING, AND FRIDGE/OUTSIDE STOVE COMPARTMENT.

THE LIQUID PROPANE (LP) LINE DOES NOT HAVE ENOUGH CLEARANCE CAUSING EXCESSIVE FRICTION ON METAL BAR RESULTING IN CREATING A HOLE IN THE GAS LINE. WHICH CAUSES A PROPANE LEAK AND POSSIBLY RESULTING INTO AN UNWANTED FIRE. CAMPER WAS IN A PARKED POSITION WHEN NOTICED. *TT *TR

TL* THE CONTACT OWNS A 2016 (NA) FOREST RIVER FIFTH WHEEL TRAVEL TRAILER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V756000 (EQUIPMENT); HOWEVER, THE PART TO DO THE RECALL REMEDY WAS UNAVAILABLE. THE CONTACT STATED THAT THE KIDDE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE CONTACT CALLED FOREST RIVER AT 1-800-348-7440 AND WAS INFORMED THAT THE REPLACEMENT FIRE EXTINGUISHER WAS MAILED, BUT IT FAILED TO ARRIVE AT THE CONTACT'S RESIDENCE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONTACT WAS UNWARE OF THE FIRE EXTINGUISHER'S MODEL INFORMATION.