FOREST RIVER Complaints

TL* THE CONTACT OWNS A 2016 FOREST RIVER ROCKWOOD. AFTER DRIVING 60 MPH, THE CONTACT OBSERVED THAT THE SHOWER PANEL FRACTURED WITHOUT WARNING. THE RV TRAILER WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500.

TL* THE CONTACT OWNS A 2015 FOREST RIVER PMCM (NA) HITCHED TO A 2015 GMC SIERRA 1500. WHILE DRIVING 50 MPH, THE CAMPER ROOF FLEW OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY AN INDEPENDENT MECHANIC OR DEALER. THE CONTACT STATED THAT THE BRACKETS, SCREWS, AND CLAMPS MALFUNCTIONED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THERE WAS NO MILEAGE. UPDATED 05/09/17*LJ *CN

WE WERE PROCEEDING SOUTH ON I-5 JUST SOUTH OF SAN CLEMENTE, CA, 55MPH IN SLOW (RT) LANE PULLING OUR 5TH WHEEL. TIRE (RT. RR OF TANDEM TRAILER) BLEW. I HEARD IT AND FELT IT RIGHT AWAY PULLED OVER TO SHOULDER AS QUICKLY AS I COULD SAFELY, IT TOOK ABOUT 200 YDS. FOUND THAT TREAD HAD PARTIALLY BLOWN OFF AND WRAPPED ITSELF TIGHTLY AROUND THE AXLE BETWEEN THE LEAF SPRING BRACKET AND THE BRAKE SHOE PLATE CAUSING THE WHEEL TO BE UNABLE TO ROTATE AND DAMAGING THE RIM FROM DRAGGING ON THE PAVEMENT. WE WERE ONLY 21 MILES FROM OUR HOME FROM WHICH WE BEGAN OUR TRIP. I ALWAYS CHECK TIRE PRESSURE AT THE BEGINNING OF OUR TRIP ON TIRES OF THE TRAILER AND MY TOW VEHICLE TO INSURE THAT THEY ARE AT MAXIMUM CAPACITY. THE INCIDENT OCCURED AT APPROXIMATELY NOON ON A CLEAR SUNNY DAY IN NOVEMBER, TEMP ABOUT 70 DEGREES. BLOWOUT OCCURED IN THE MIDDLE OF THE TREAD AND NOT A SIDEWALL.

TL* THE CONTACT OWNS A 2016 FOREST RIVER CHEROKEE GREY WOLF 24RK TRAVEL TRAILER. WHEN THE CONTACT BROUGHT THE VEHICLE TO A DEALER FOR A SERVICE REPAIR CALL, THE DEALER FOUND BUCKLES ON THE SIDES OF THE FRONT WHEEL WELLS AND NEAR THE SLIDE OUT, WHICH WAS ALSO STIFF. THE DEALER STATED THAT THE MANUFACTURER DETERMINED THAT THE OUT-RIGGERS WERE NOT STRONG ENOUGH AND NEEDED TO BE REPLACED, BUT NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.

2014 FOREST RIVER PUMA RV. CONSUMER WRITES IN REGARDS TO RECALL NOTICE 16V179 REPAIR ISSUES. *SMD THE CONSUMER STATED HE NEEDS TO KNOW WHERE HE CAN HAVE THE RECALL PERFORMED. THE DEALER WHERE HE PURCHASED THE RV FROM HAS GONE OUT OF BUSINESS. *JB

WE PURCHASED NEW A 2013 ROCKWOOD TRAVEL TRAILER (MODEL 8329SS), THE TRAILER IS OUT OF WARRANTY BUT NOTICED THAT THE 4 TIRES WERE RUBBING ON THE UNDERSIDE OF THE TRAILER, MOST LIKELY WHEN GOING OVER BUMPS. WE DID NOTICE AFTER WE TOOK DELIVERY THAT THE CLEARANCE BETWEEN THE TIRES AND THE BOTTOM OF THE TRAILER WAS VERY CLOSE, BUT THOUGHT IT WAS DESIGNED WITH THIS CLEARANCE. NOW TIME HAS GONE BY AND WE WENT TO PURCHASE NEW TIRES (TRAILER ONLY HAS MAYBE 7,000 MILES ON IT) AND NOTICED THAT THE TIRES HAVE BEEN RUBBING. AFTER DOING A WEB SEARCH FOUND A RECALL FROM FOREST RIVER REGARDING THIS SAME ISSUE (CAMPAIGN #13V554000). WE CALLED SEVERAL PEOPLE AT FOREST RIVER, GAVE OUR SERIAL NUMBER AND WERE TOLD OUR UNIT WAS NOT COVERED UNDER THE RECALL, WAS ADVISED TO SEND PICTURES WHICH WE DID, AFTER SEVERAL EMAILS AND PHONE MESSAGES WE HAVE NOT HEARD BACK FROM FOREST RIVER REGARDING THE ISSUE. THE TRAILER SHOULD MOST LIKELY HAVE A CLEARANCE OF 3.5", OUR TRAILER HAS ONLY CLEARANCE OF 5/8" TO 1 5/8". SO THIS RUBBING FROM THE TOP OF THE TIRES TO THE BOTTOM OF THE RV IS HAPPENING WHEN THE TRAVEL TRAILER IS BEING TOWED, MOST LIKELY WHEN GOING OVER ROAD BUMPS AND BACKING UP INTO CAMP SITES. WHEN WE PURCHASED THIS UNIT IT WAS A NEW MODEL BY ROCKWOOD (FOREST RIVER), AND WAS ONE OF THE FIRST PRODUCED. WE PURCHASED ON 10/01/2012 FROM WEEKEND RV SALES IN CLINTON TENNESSEE, THE UNIT WAS BUILT ON 9/21/2012. DURING MY FIRST CONVERSATION WITH FOREST RIVER REGARDING IF OUR TRAILER WAS INVOLVED IN THE RECALL I WAS TOLD THAT THEY WERE GOING TO SEND A LIFT KIT FOR US TO HAVE INSTALLED, THEY WOULD PAY FOR THE LIFT KIT BUT NOT THE INSTALLATION BECAUSE OUR UNIT WAS NOT COVERED IN THE RECALL, WE NEVER RECEIVED A LIFT KIT AND AFTER SEVERAL PHONE CALLS WITH FOREST RIVER NO ONE RECALLS STATING THEY WOULD SEND A LIFT KIT.

TL* THE CONTACT OWNS A 2014 FOREST RIVER SANDSTORM TRAILER. WHILE THE TRAILER WAS UNDERGOING ROUTINE MAINTENACE, IT WAS DISCOVERED THAT THE FRAME HAD STRESS CRACKS. THE VEHICLE WAS TAKEN TO A INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRAME HAD SEVERAL CRACKS AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MECHANIC STATED THAT THE EQUIPMENT WAS UNSAFE FOR USAGE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE EQUIPMENT HAD NO VIN OR FAILURE MILEAGE.

TL* THE CONTACT OWNS A 2015 FOREST RIVER FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V465000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE TAIL LIGHTS FAILED TO ILLUMINATE WHILE THE VEHICLE WAS BEING OPERATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,575.

ENTRY DOOR LATCH FAILED TRAPPING OCCUPANTS INSIDE THE FOREST RIVER GEORGETOWN 2015 MOTORHOME. THE VEHICLE WAS STATIONARY AT THE TIME. LATCH IS MANUFACTURED BY TRIMARK. THIS IS THE SECOND TIME THIS HAPPENED IN THE PAST YEAR. DURING PREVIOUS INCIDENT (APRIL 2015), THE MANUFACTURER (TRIMARK) REPLACED THE ITEM BUT DID NOT ADMIT RESPONSIBILITY.

TL* THE CONTACT OWNS A 2012 FOREST RIVER GEORGETOWN WHILE DRIVING APPROXIMATELY 50 MPH, SMOKE APPEARED FROM THE PASSENGER SIDE OF THE RV. THE SMOKE DISSIPATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CIRCUIT BOARD NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. UPDATED 02/03/17*LJ CONSUMER STATED TRANSFER SWITCH FAILED, HINGES FRT DOOR, CABINETS, SLIDE OUT SOFA CHAIR FAILED, LOST SOUND ON TV, AC NEVER GETS COLD, AND LARGE (SLIDE OUT) SHAKES AND TREMBLES. UPDATED 7/12/18*JB *TR