FREIGHTLINER Complaints
View complaints related to FREIGHTLINER. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2020 FREIGHTLINER CASCADIA- Halfmoon, NY
The contact state that the Detroit Assurance Safety System radar failed. When the contact drove a Freightliner Cascadia at 65 to 68mph south on the New York state freeway howling two 48-foot trailers. The contact stated that the Detroit Assurance Safety System detected an object and locked the brake and steering pushed the tractor and trailers abruptly swing to the right causing the trailers Tai to whiplash. The contact was able to keep the unit from crashing into the guard rail and tipping over. The contact was able to press the camera button and the red light went off. The contact doesn’t remember the Freight liner Cascadia year truck he was driving the truck was put out of service. The contact also wanted to state that the Detroit Assurance Safety System radar failure occurred twice.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 FREIGHTLINER CASCADIA- Atlanta , GA
Truck was parked for about 5-6 hours on yard and randomly catching fire and burns up , see similar year make and model had similar things happen and was recalled my truck was manufactured in the time period of the other recalls but I didn’t get a letter please advise
Source: NHTSA WEB SITE -
2018 FREIGHTLINER CASCADIA- Richardson , TX
Break lights stay on when truck is moving. It confuses drivers following the truck.other motorists would not know whether the truck is slowing down
Source: NHTSA WEB SITE -
2006 FREIGHTLINER BUSINESS CLASS M2- Fairbanks, AK
Not sure if it is a malfunction or not. Can not verify. Seller mentioned: “Allison Automatic Transmission will not shift from Neutral to Drive or Reverse unless you hit the brake”. It does shift w/o braking. This seems like it would be a safety issue but Freightliner Techs can not verify. Vehicle is new to me and has not been inspected yet although I did consult Freigthliner tech via phone. No warning lights related. Operates fine otherwise.
Source: NHTSA WEB SITE -
2015 FREIGHTLINER M2- LAKE HAVASU, AZ
The contact owns a 2015 Freightliner M2. The contact stated that overnight the braking system lost air pressure which activated the alert. Upon inspection, it was discovered that the lower brake air pressure hose clamp head had made contact with the radiator causing the braking system air pressure hard line to become damaged and causing air pressure to leak from the braking system. The failure was not yet repaired. The manufacturer was notified of the failure. The local dealer was not yet contacted. The failure mileage was 22,800.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2020 FREIGHTLINER SPRINTER 2500- Bellingham, WA
The Lane Keep Assistant (LKA) as implemented is a severe safety flaw. The LKA only take input from lane markers on the road but fails to consider other issues such as other vehicles or construction. Several times on my most recent drive on interstate highways at 70-80 mph I was passing large semi trucks. The trucks drifted out of their lane and into my lane. I took emergency evasive action to steer my vehicle out of the way of the semi truck but the Lane Keep Assistant (LKA) noticed I was out of my lane and aggressively steered my vehicle back into the other vehicle. Luckily I did not hit the other vehicle but the LKA made avoiding other vehicles more difficult and could contribute to a collision if the driver is not foreful enough to both steer out of the way of danger and to counter the steering control of the LKA. 1. This feature should not be allowed on vehicles as implemented. In my 30 years of the driving this is the most dangerous feature I have ever experienced. My vehicle is trying to kill me!! 2. This feature should have the ability to be set to "off" permanently or tied to a driver's profile settings to remain off while that driver is in control. Drivers should not have to remember to turn off the feature manually every time the car is started. 3. Driver's should have the ability to turn off steering control but still have the lane departure warning signal.
Source: NHTSA WEB SITE -
2018 FREIGHTLINER CONVENTIONAL- Basom, NY
The contact owns a 2018 FREIGHTLINER XC-R. The contact received notification of NHTSA Campaign Numbers:20V404000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING) and 21E032 (FUEL SYSTEM, DIESEL) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms remedy not yet available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 FREIGHTLINER SPRINTER 2500- Anchorage, AK
The lower power steering return hose came off while driving just outside Albuquerque, NM. My van had only 2861 miles on it. The clamps had been replaced due to factory recall by my dealer in Salt Lake City, UT prior to delivery to me, but the factory hose was still too short, and clamps still not adequate. I was able to put it on and drive it 30 miles to a Mercedes dealer in Albuquerque, where they put new clamps on, but they did not install a longer hose. They said factory hose was fine. I made it to Durango, CO (just 3-1/2 hour drive)and it started leaking again. Sprinter roadside assistance arranged to have it towed to the Salt Lake dealer and they replaced the hose with a longer one and installed double clamps and it is working great now. This should never have happened to begin with. I am thankful the steering did not go out while driving over the mountain passes!! They should include replacing the hose with a longer one, as well as with better clamps for the factory recall.
Source: NHTSA WEB SITE -
2017 FREIGHTLINER CASCADIA- SAYREVILLE, NJ
TL* THE CONTACT OWNS A 2017 FREIGHTLINER CASCADIA. THE CONTACT STATED WHILE DRIVING AT 40 MPH, THE VEHICLE BRAKED WITHOUT WARNING. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT SUSTAINED A PINCHED NERVE IN NECK. THE CONTACT DOES NOT KNOW IF THE VEHICLE WAS TAKEN TO LOCAL DEALER OR IF IT HAD BEEN REPAIRED. THE CONTACT DOES NOT KNOW IF MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 271,455. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2021 FREIGHTLINER M2- EUGENE, OR
THIS VEHICLE IS OUTFITTED WITH A BRIDGEPORT AUTOMATED ARM GARBAGE TRUCK BODY. AN ACCIDENT RECENTLY OCCURRED ON 14 APRIL 2021 BECAUSE OF NO WARNING SENSOR ON THE FORKS WITH GRAB THE GARBAGE/RECYCLE CART TO WARN THE DRIVER THAT THE FORKS ARE NOT COMPLETELY RETRACTED AND SAFELY STOW FOR TRANSPORT. A WARNING SENSOR IS ON THE FORK BOOM TO WARN THE DRIVER THAT THE BOOM IS NOT FULLY RETRACTED HOWEVER THIS DOES NOT LET THE DRIVER KNOW THAT THE FORKS ARE STILL A POTENTIAL HAZARD. I REALIZE THAT IT IS THE DRIVER'S RESPONSIBILITY TO KNOW ALL THE ELEMENTS OF HIS TRUCK, HOWEVER DRIVER'S DO MAKE MISTAKES AND IF THE COMPANY SEES A POTENTIAL ISSUES WITH SAFETY BY INSTALLING A WARNING ALARM ON THE BOOM, SIMPLY MOVING IT TO BEHIND THE FORKS WOULD ELIMINATE ANY POSSIBLY DAMAGE/INJURY TO VEHICLES OR BICYCLIST AND PEDESTRIANS.
Source: NHTSA WEB SITE