FREIGHTLINER Complaints

View complaints related to FREIGHTLINER. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 FREIGHTLINER CASCADIA
    - WEBB CITY, MO

    I DRIVE A 2020 FREIGHTLINER CASCADIA EQUIPPED WITH THE MERITOR WABCO ON GUARD COLLISION MITIGATION SYSTEM. THIS SYSTEM ROUTINELY SIGNALS AN IMPENDING COLLISION AND APPLIES THE BRAKES, SOMETIMES IN A VERY AGGRESSIVE WAY, FOR NO REASON WHATSOEVER. IT HAPPENS AT LEAST ONCE EVERY SINGLE DAY. THE SYSTEM TAKES COMPLETE CONTROL OF THE VEHICLE BRAKING SYSTEM AND THERE IS NO WAY FOR THE DRIVER TO STOP THE HARD APPLICATION OF THE BRAKES. I HAVE COMPLAINED TO MY LOCAL DEALERSHIP ABOUT THIS PROBLEM AND HAVE BEEN TOLD THAT ALL ON GUARD CMS SYSTEMS DO THIS OCCASIONALLY. I BELIEVE THIS SYSTEM IS UNSAFE AND MERITOR WABCO SHOULD BE COMPELLED TO FIX THIS ISSUE.

    Source: NHTSA WEB SITE
  • 2003 FREIGHTLINER SPRINTER 2500
    - GRETNA, LA

    TL* THE CONTACT OWNED A 2003 N/A FREIGHTLINER SPRINTER VAN. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE BEGAN TO LOSE SPEED, THAN THE VEHICLE BEGAN TO SHUTTER AND THE CONTACT LOOKED THRU THE REAR PASSENGER SIDE VIEW MIRROR AND NOTICED BLACK SMOKE COMING FROM EXHAUST. THE CONTACT MERGED TO THE SIDE OF THE ROAD. THE CONTACT PUT THE VEHICLE IN PARK AND EXITED OUT OF THE VEHICLE. THE CONTACT WENT TO THE FRONT OF THE VEHICLE WHEN IT WAS NOTICED FLUID WAS SPILLING OUT OF THE VEHICLE AND SMOKE COMING FROM UNDERNEATH THE HOOD. THE CONTACT WENT TO RECEIVE THEIR FIRE EXTINGUISHERS AND OPENED THE HOOD AND NOTICED FIRE COMING FROM UNDERNEATH THE AND STARTED TO EXTINGUISH THE FIRE BUT DID NOT FULLY PUT OUT THE FLAMES. THE CONTACT THEN HAD HIS WIFE AND FOUR CHILDREN EXIT OUT OF THE VEHICLE AND WAITED FOR THE FIRE DEPARTMENT TO COME TO THE SCENE. THE FIRE DEPARTMENT DID COME OUT AND EXTINGUISHED THE FIRE FULLY. A FIRE REPORT WAS FILED. NO ONE WAS INJURED. THE VEHICLE WAS TOWED TO A NEAR BY TOWED LOT.THE CONTACT CALLED THE VEHICLE MANUFACTURER TO HAVE THEM TOW THE VEHICLE TO THEIR LOCAL DEALER TO HAVE INSPECTED AND DIAGNOSED OF THE FAILURE BUT THE MANUFACTURER DECLINED DO THAT SO THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT DOES NOT KNOW IF THE VEHICLE DEEMED A TOTAL LOSS OR IF THE THAT TOWED LOT SCRAPPED THE VEHICLE FOR PARTS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000. ## VIN PASSED ## SPRINTER (DODGE OR FREIGHTLINER) 2003 ##

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 FREIGHTLINER SPRINTER 3500
    - STETSONVILLE, WI

    WHILE DRIVING USING CRUISE CONTROL, THE SPEED WAS INCREASING 15 MPH PAST THE SETTING. I WAS ABLE TO STOP BY USING THE BRAKE. THEN ALL THE WARNING LIGHTS CAME ON. AFTER THAT IT WOULDN'T SHIFT RIGHT, IT WOULDN'T SHIFT INTO A HIGH GEAR AND IT WOULD BE HARD TO GET MOVING FROM A STOP. I HAD TO DRIVE TO A DEALER SEVERAL HUNDRED MILES AND IT WAS QUITE HARROWING. OF COURSE THEY COULDN'T WORK ON IT FOR 3 DAYS SO WE RENTED A CAR TO GO BACK HOME 400 MILES. THE PROBLEM WAS A REAR WHEEL SPEED SENSOR. THIS WAS THE SECOND TIME IT HAPPENED IN LESS THAN 5 MONTHS, ONCE IN VIRGINIA WITH 36410 MILES ON IT AND AGAIN IN NEBRASKA WITH 40621 MILES. IT CREATES A DANGEROUS SITUATION BECAUSE SOMETIMES THERE IS NO SHOULDER AND CAN NOT DRIVE FAST ENOUGH FOR THE TRAFFIC BEHIND. THE PROBLEM BOTH TIMES WERE REAR WHEEL SPEED SENSORS.

    Source: NHTSA WEB SITE
  • 2020 FREIGHTLINER CASCADIA
    - CYPRESS, CA

    TL* THE CONTACT OWNS A 2020 FREIGHTLINER CASCADIA EQUIPPED WITH BRIDGESTONE R284 TIRES, TIRE LINE: ECOPIA, TIRE SIZE: 295/75/R22.5, DOT NUMBER: 2572652. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 75 MPH, THE FRONT PASSENGER'S SIDE TIRE EXPERIENCED A BLOWOUT CAUSING THE DRIVER TO NEARLY LOOSE CONTROL OF THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND THE LOCAL DEALER VELOCITY TRUCK CENTERS LOCATED AT 13800 VALLEY BLVD, FONTANA, CA 92335, (800)673-0500 WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 60,000. VIN WAS UNAVAILABLE.*DT*DT

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 FREIGHTLINER CASCADIA
    - SYRACUSE, NY

    I AM A FIRE INVESTIGATOR WITH ONONDAGA COUNTY NY RECENTLY I HAD TWO SEPARATE FIRES IN SIMILAR VEHICLES (SEE NHTSA COMPLIANT # 11390543) BOTH ORIGIN AND CAUSE INVESTIGATIONS REVEALED A MALFUNCTION/FAILURE IN WHAT HAS BEEN DESCRIBED TO ME AS A POWER DISTRIBUTION MODULAR (PDM) BOTH VEHICLES WERE TOTALLY DESTROYED BY THE RESULTING FIRE. BOTH VEHICLES WERE PARKED AND NOT RUNNING AT THE TIME OF EVENT.*DT*JB*JB*JB*JB CONSUMER BELIEVES THE MELTING SNOW WHICH ENTERED THE ELECTRIC COMPONENTS WAS CONTRIBUTING FACTOR THAT CAUSED THE FIRE.*JB

    Source: NHTSA WEB SITE
  • 2016 FREIGHTLINER CASCADIA
    - SYRACUSE, NY

    I AM A FIRE INVESTIGATOR WITH ONONDAGA COUNTY FIRE INVESTIGATION UNIT. RECENTLY I HAD TWO FIRES WITH SIMILAR VEHICLES BOTH WERE 2016 FREIGHTLINERS CASCADIA 125 BOTH WERE PARKED AND NOT RUNNING AT THE TIME OF THE FIRE EVENTS. BOTH ORIGIN AND CAUSE INVESTIGATIONS APPEARED TO REVEAL A FAILURE/MALFUNCTION AT THE WHAT HAS BEEN DESCRIBED TO ME AS BEING THE POWER DISTRIBUTION MODULAR (PDM). BOTH RESULTED IN THE VEHICLES BEING DESTROYED BY FIRE.*DT*JB*JB*JB*JB*JB

    Source: NHTSA WEB SITE
  • 2020 FREIGHTLINER SPRINTER 2500
    - WILMINGTON, DE

    COLOR INSTRUMENT CLUSTER INCLUDING COLOR DISPLAY BETWEEN THE SPEEDOMETER AND TACHOMETER WILL NOT DIM AT NIGHT. THE RESULTING WASH OF LIGHT MAKES SEEING OUT THE SIDE MIRRORS OR ANYTHING AT NIGHT VERY DIFFICULT. VAN IS NOT SAFE TO DRIVE AT NIGHT. MANUFACTURE CONFIRMS THE PROBLEM BUT HAS NO FIX.

    Source: NHTSA WEB SITE
  • 2015 FREIGHTLINER SPRINTER 2500
    - RIVER GROVE, IL

    I WORK FOR AN EXPEDITE TRANSPORT CARRIER. IN MY NOW CLOSE TO 3 YEARS DRIVING TWO SPRINTER 2500'S I HAVE HAD 7 OF THE 10 RIMS FAIL. IN EACH AND EVERY CASE THE SAME PROBLEM DEVELOPED. A HAIRLINE FRACTURE HAS THE RIM LOSING AIR NEAR WHERE THE VALVE STEM HOLE WAS PUNCHED. I MENTIONED 10 RIMS AS EVEN ONE OF THE TWO SPARES FAILED. IMHO THIS IS A CLEAR INDICATION THAT THIS PROBLEM IS NOT A WEAR AND TEAR THING. AFTER GETTING NEW TIRES LAST WEEK ALONG WITH A REPLACEMENT RIM I EXPLAINED MY PROBLEM TO THE TIRE TECHNICIAN. TO MY SURPRISE THEY FOUND A LEAK IN A RIM THAT WAS SUPPOSED TO BE REMOUNTED. THE OWNER OF THE TRANSPORTATION COMPANY I DRIVE FOR ALSO OWNS 3 MERCEDES 2500 SPRINTERS AND ALL 3 VEHICLES HAVE HAD SIMILAR PROBLEMS. I HAVE NOW STARTED COLLECTING THE DEFECTIVE RIMS. I HAVE 3 ALONG WITH PHOTOS OF A 4TH SHOWING THE LIQUID STOP LEAK OOZING FROM A FRACTURE. THESE RIMS ARE NOT RUSTY AND THE TECHNICIANS THEORY IS THAT THE HOLE STAMPING PROCESS FOR THE VALVE STEM HAS LIKELY COMPROMISED THE INTEGRITY OF THE STEEL NEAR THE HOLE. I BELIEVE THAT THESE RIMS AHOULD BE REPLACED

    Source: NHTSA WEB SITE
  • 2008 FREIGHTLINER CASCADIA
    - IMPERIAL BEACH, CA

    TL* THE CONTACT OWNS A 2008 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT ON TWO SEPARATE OCCASIONS, OIL LEAKED FROM THE RACK AND PINION. DUE TO THE FAILURE, THE CONTACT WAS UNABLE TO MANEUVER THE STEERING WHEEL WHILE DRIVING. THE CONTACT HAD THE VEHICLE REPAIRED BY AN INDEPENDENT MECHANIC HOWEVER, THE FAILURE PERSISTED AFTER THE REPAIR. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 11V514000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 784,969.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 FREIGHTLINER MT55
    - WEBSTER, NY

    OUR 2014 FREIGHTLINER SPRINTER VAN HAS AIRBAG RECALLS THAT CAN NOT BE FIXED BECAUSE THERE ARE NO FREIGHTLINER DEALERS IN NEW YORK STATE. IN OTHER STATES THE RECALL CAN BE TAKEN CARE OF AT A MERCEDES BENZ DEALER BUT NOT IN NEW YORK STATE! I AM LOCATED IN ROCHESTER N.Y. AND HAVE BEEN TOLD WE HAVE TO TAKE IT TO PITTSBURG P.A. TO HAVE THE RECALL TAKEN CARE OF. PITTSBURG IS TO FAR AWAY! I HAVE TRIED MANY TIMES TO FIND SOMEONE IN NEW YORK STATE WHO CAN REPLACE THE AIRBAGS WITH NO SUCCESS. PLEASE HELP

    Source: NHTSA WEB SITE