FREIGHTLINER Complaints

View complaints related to FREIGHTLINER. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2019 FREIGHTLINER CASCADIA
    - CUDAHY, WI

    THE AVOIDANCE COLLISION SYSTEM WILL RANDOMLY CAUSE THE BRAKES TO SLAM ON WHEN APPROACHING OVERPASSES WHILE MOVING ON THE HIGHWAY

    Source: NHTSA WEB SITE
  • 2019 FREIGHTLINER CASCADIA
    - GLENMONT, OH

    POSSIBLE YEAR MANUFACTURING DEFECT. REAL-WORLD CONDITIONS EFFECTIVELY DISABLE VISABILTY OF DRIVERS SIDE MIRROR. DURING MOST RAIN EVENTS WATER FROM THE ACTION OF THE WINDSHIELD WIPERS TO THE DRIVER SIDE, CAUSES THAT WATER TO COLLECT ON DRIVER'S WINDOW. AT 60 MPH. THAT WATER CREATES A OBSTRUCTION OF THAT MIRROR ASSEMBLY. ALTHOUGH TEMPORARY, THIS CAN LAST FOR MINUTES.

    Source: NHTSA WEB SITE
  • 2014 FREIGHTLINER CASCADIA
    - BRUNSWICK, GA

    TL* THE CONTACT OWNS A 2014 FREIGHTLINER CASCADIA. WHILE THE VEHICLE WAS SHUT OFF, THE CONTACT SMELLED SMOKE AND NOTICED FLAMES COMING FROM THE VEHICLE. THE CONTACT EXTINGUISHED THE FIRE. THE CONTACT CALLED TOM NEHL TRUCK COMPANY (417 EDGEWOOD AVE S, JACKSONVILLE, FL 32254, (904) 389-3653) AND WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER A WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 538,123.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 FREIGHTLINER SPRINTER 2500
    - PALO ALTO, CA

    OUR FREIGHTLINER SPRINTER 2500 2010 WITH LESS THAN 31K MILES HAS EXPERIENCED A CONDITION THAT HAS CAUSED THE MIL TO ILLUMINATE. THE ISSUE FROM THE DEALER IS THAT BOTH OF THE NOX SENSORS APPEAR TO HAVE FAILED. FROM ON LINE THREADS REGARDING THIS VEHICLE IT SEEMS THAT MB IS AWARE OF THIS ISSUE. THE ISSUE APPEARS TO BE DEFECTIVE CIRCUITS WITHIN THE NOX MODULE. MB MADE A CHANGE TO THE NOX UNITS AND MODULES TO CORRECT THIS ISSUE, YET THERE APPEARS TO BE NO TSB OR RECALL IN PLACE. THIS REPAIR COSTS APPROXIMATELY $1700.00 FOR BOTH NOX SENSORS/MODULES.

    Source: NHTSA WEB SITE
  • 2013 FREIGHTLINER SPRINTER 2500
    - ORIENT, NY

    I WAS NOTIFIED OF THE RECALL BY MERCEDES. I CALLED THE PHONE NUMBER PROVIDED. MERCEDES GAVE ME THE PHONE NUMBER FOR MERCEDES BENZ OF SOUTHAMPTON TO REPLACE THE FAULTY AIRBAGS. I PROVIDED THEM WITH VIN NUMBER, THEY CONFIRMED THE RECALL, ORDERED PARTS, AND SCHEDULED AN APPOINTMENT. WHEN WE ARRIVED FOR THE APPOINTMENT (MORE THAN AN HOUR'S DRIVE AWAY) MERCEDES BENZ OF SOUTHAMPTON REFUSED TO REPLACE THE DEFECTIVE AIRBAG BECAUSE THIS IS A FREIGHTLINER VAN. MERCEDES BUILT THE VAN, MERCEDES INITIATED THE RECALL, MERCEDES SENT ME TO THE DEALERSHIP. THE DEALERSHIP HAD MY VIN NUMBER. NOW, I STILL HAVE THE DEFECTIVE, DANGEROUS AIRBAGS AND DON'T KNOW HOW TO GET THEM REPLACED.

    Source: NHTSA WEB SITE
  • 2017 FREIGHTLINER CASCADIA
    - JONESBOROUGH, TN

    WHEN USING WIPERS THEY WILL QUIT WORKING PERIODICALLY I CAN SWITCH TO HIGH SPEED OR TO INTERMITTENT AND THEY WILL WORK I CAN ALSO PUSH THE WASHER FLUID BUTTON IN REAL QUICK AND THEY WILL START WORKING AGAIN THEY MAY WORK FOR A FEW SECONDS AND QUIT AGAIN AND THEY MAY WORK A FEW MINUTES AND QUIT AGAIN. FREIGHTLINER IN KINGSPORT TN CHECKED IT OUT ON A DRY DAY AND SAID NOTHING WRONG I THINK IT'S A PROBLEM WHEN IT'S RAINING SOMETHING IS GETTING WET AND STOPPING A COMPLETE CONNECTION THIS IS A MAJOR PROBLEM IN A 80 THOUSAND POUND VEHICLE TO NOT BE ABLE TO SEE WHEN RAINING

    Source: NHTSA WEB SITE
  • 2018 FREIGHTLINER CASCADIA
    - DES MOINES, IA

    SEMI WAS TRAVELING WESTBOUND ON INTERSTATE 80 WHEN IT ENTERED NORTH DITCH OF THE ROADWAY. SEMI ROLLED AT LEAST ONCE AFTER ENTERING DITCH. DRIVER WAS EJECTED FROM THE VEHICLE WHILE IT WAS ROLLING. IT CAME TO REST ON PASSENGER SIDE FACING WESTBOUND. DRIVER WAS PRONOUNCED DEAD AT HOSPITAL. AT THE SCENE OF THE ACCIDENT THE MECHANIC OF THE COMPANY MENTIONED THERE WAS A PROBLEM WITH THE BRAKES. THE AIR BAG DID NOT DEPLOY AND THE SEAT BELT ALARM CONTINUED TO SOUND EVEN WHEN THE BELT WAS CONNECTED. THIS HAPPENED ONLY SHORTLY AFTER DRIVER STARTED SHIFT. DRIVER DIED FROM BLUNT FORCE TRAUMA AND HAD NO MEDICAL ISSUES THAT WOULD HAVE IMPAIRED HIS DRIVING. THE TROOPER THAT COMPLETED THE ACCIDENT REPORT AND DID NOT ADVISE A TECHNICAL REPORT BECAUSE THE DRIVER AND HIS SEMI WERE ONLY EFFECTED BY THE INCIDENT. IT HAD BEEN A DRY MORNING WITH CLEAR VISIBILITY. THERE HAS BEEN RUMORS THE SEMI IN QUESTION HAD BEEN KNOWN FOR HAVING ISSUES WITH THE BRAKING SYSTEM AND WOULD HAVE BEEN GOING IN FOR DIAGNOSTIC THE FOLLOWING DAY WHEN DRIVER WAS TO TAKE A TWO WEEK VACATION. THE FAMILY SPOKE WITH THE COMPANIES ATTORNEY WHO AGREED TO PRESERVED THE SEMI UNTIL IT WAS FURTHER INVESTIGATION. THE SEMI IS CONTAINED ON THE COMPANIES PROPERTY AND HAS SIGNS OF TAMPER OR BEING DISASSEMBLED.

    Source: NHTSA WEB SITE
  • 2012 FREIGHTLINER M2
    - STONE MTN, GA

    THE INTAKE HEATER LIGHT COMES ON WHEN I INCREASE SPEED OVER 25 MILES AND HOUR. ONCE AT 55 MILES AN HOUR, THE LIGHT STAYS ON.

    Source: NHTSA WEB SITE
  • 2019 FREIGHTLINER CASCADIA
    - THOMASVILLE, NC

    TRUCK FLOATS/SWAYS SIDE TO SIDE DOWN THE ROAD MAKING IT HARD TO CONTROL AND REQUIRING CONSTANT CORRECTION LEADING TO OVERCORRECTION AND ADDITIONAL SWAYING. TRUCK HANDLES CURVES POORLY. YOU CANNOT GOOD THE STEERING WHEEL IN ONE PLACE AROUND A CURVE, YOU MUST CONSTANTLY REPOSITION/CORRECT THE WHEEL THROUGHOUT THE CURVE. SUSPENSION IS POORLY DESIGNED, CAUSING TOO MUCH MOTION FOR THE DRIVER TO CONSINRESPOND TOO, LEADING TO FATIGUE AND MUSCLE ACHES. THIS IS SPECIFICALLY REGARDING ALL OLD DOMINION FREIGHT LINE 2 AXKE DAYCAB 2019 FREIGHTLINER CASCADIA'S. *JS

    Source: CONSUMER LETTER
  • 2012 FREIGHTLINER CASCADIA
    - EWING, NJ

    SIGNAL DETECTION AND ACTIVATION MODULE (SAM) VEHICLE WAS STATIONARY ,I DROPED MY TRL IN A DOC DOOR AT AMAZON, THEN I DROVE ABOUT A THOUSAND FEET TO PARK MY TRACTOR IN THE DESIGNATED AREA, AFTER PARKING I CUT THE TRUCK OFF AND AFTER ABOUT 10 MIN I STARTED IT UP THEN ALL OF A SUDDEN THE LITES ON DASHBOARD STARTED BLINKING OFF AND ON MY HEADLITES CAME ON AND MARKER LITES STARTED BLINKING WITHOUT EVER TURNING THEM ON. MY MECHNAIC DID EXTENSIVE SCANNING AND TESTING OF THE ACTIVE FAULT CODES THAT CAME UP (RESULTS ENCLOSED)

    Source: NHTSA WEB SITE