2016 GMC ACADIA Complaints

GMC issued recall #N232404980 Re airbags that are faulty and may rupture releasing metal fragments causing injury or death. My vehicle is part of that recall. Immediately called my dealership after learning of this recall. My dealership states that yes my car is part of the airbag recall but they have no parts available to fix it. I was told by my dealership that no one has these parts yet. No timeline is available. When contacting GMC customer care I was asked to initiate a case or claim. They escalated the claim telling me if I feel unsafe driving my vehicle they are required to provide a rental until these repairs can be made. Weeks have gone by without any movement. My dealership says they need authorization from “someone” at GMC to provide me a loaner vehicle. The recall has been active for well over a month. GMC records their customer care calls and I’ve been told by GMC associates to contact you or the better business bureau. I’ve been told I should not drive my vehicle because of the safety risk. I have to work and take care of my children. I feel GMC is morally obligated to stop stringing their customers along and either fix the faulty vehicle that they sold me or provide a safe method of transportation in the meantime.

Takata Recall. The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Takata recall. The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The airbag recall was opened on May 10th. I have not yet heard of any remedy despite the fact that the nhtsa site says that the dealer should be replacing my airbags.

Transmission- Shift Solenoid EVAP- Purge Valve Forward Collision- goes off when nothing is in front of the vehicle

Special Coverage Adjustment N172097060 Side Blind Zone Alert Module Water Intrusion was issued for my vehicle. I took it in to get fixed and was told I was past the 6 year extension (May 2022) but under the milage (79,199). They told me the parts are on back order from GMC. This was on 04-03-2023. On 04-05-2023 I was driving my vehicle and the instrument cluster went partially blank. I lost my speedometer , tachometer and most of the other gauges. I had numerous warning lights on. The blinkers stopped working and I had no control of any environmental controls or radio functions. I pulled off the side of the road and shut the vehicle off. I tried to restart it, it started but even more things began to fail electrically. I shut if off again, tried another restart and now it would not start. I tried multiple times and could not get it to start. With the car off and the key out of the ignition, the heater control panel would stay on and the fan was running. I tried a few more times and finally got it to run but still had no instrumentation. I was less than a mile from home and tried to make it back. While driving I had no electrical control of anything and no way to determine my speed. I made it back, but now my vehicle will not start at all. With the key out it still runs the heater controls and fan. This is a dangerous situation not being able to control your vehicle electrical systems and being able to start your vehicle. This needs to be a recall, NOT a manufacture " Special coverage adjustment" that they know is a known issue and dont even have to parts to fix it.

The transmission is not changing gears and is shifting hard. Both Passanger side automatic electric windows will not go back up

Recently the "Service Side Detection System" light came on. Now the blind side monitoring doesn't work. While driving all of lights on the dash, radio, and headlights turned off. I was unable to see the road, my speed, or anything within the vehicle. I did some research and this is a vary common issue with these vehicles and nothing has been done to correct it.

The transmission broke and now has to be fully replaced costing me 5500 my car has 94k miles

Transmition makes jerking motion while driving. During driving the transmition will shutter and make you feel as if the car is going to stop running.