2007 GMC ENVOY Complaints

GOT A RECALL NOTICE OCTOBER, 2012, ABOUT A SAFETY DEFECT IN THE DRIVERS DOOR SWITCH MODULE. IN JANUARY 2013, ON THE WAY HOME FROM FLORIDA, IN A DRIVING RAIN STORM , THE WINDOWS QUIT WORKING. OF COURSE THE WINDOWS WERE DOWN. PARKED, SPENT THE NIGHT AFTER PUTTING PLASTIC ON ALL THE WINDOWS. RESUMED MY TRIP IN THE MORNING. ALL WAS FINE UNTIL I GOT INTO OHIO WHERE THE TEMP. WAS 14 DEGREES. CALLED RANDY WISE GMC DEALERSHIP AND MADE AN APPOINTMENT FOR JANUARY 8, 2013 TO HAVE THIS FIXED. TOOK MY RECALL PAPER WITH ME. THEY WOULD NOT HONOR THE RECALL BECAUSE IT WASN'T AN "ACTIVE RECALL". PAID THEM $477.92 TO FIX THE PROBLEM. CALLED GMC CUSTOMER ASSISTANCE CENTER WHERE I WAS PROMISED A REIMBURSEMENT FORM. NEVER CAME. CALLED THEM BACK ON 1/29/ 2013 WHEN I LEARNED NO SUCH PAPER WOULD BE MAILED TO ME UNTIL APRIL. FINALLY RECEIVED MY PAY BACK PAPERS ON 4/22/2013. IMMEDIATELY TOOK THE PAPERS TO RANDY WISE GMC, MILAN,MI AND WAS PROMISED MY MONEY WOULD BE FORTH COMING! TODAY'S DATE IS 5/9/2013 AND STILL NO MONEY. CALLED GMC CUSTOMER SERVICE AGAIN AND WAS TOLD THEY WOULD LOOK INTO THIS MATTER. IT HAS BEEN OVER FOUR MONTHS NOW! IS THIS THE NORM FOR RECALLS? CAN ANYONE THERE HELP ME? DON'T KNOW WHAT ELSE TO DO EXCEPT HIRE A LAWYER... *TR

TL* CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT SMOKE EMITTED FROM THE DRIVER'S DOOR PANEL WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER. THE FAILURE WAS LOCATED AT THE DOOR MODULE. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V406000 (ELECTRICAL SYSTEM ,VISIBILITY). THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 44,000.

I WAS AT A STOP LIGHT AND WHEN I PRESSED ON THE GAS THE VEHICLE STALLED. I HAD TO HAVE A TOW TRUCK COME AND GIVE ME GAS TO GET ME STARTED. THIS IS RIDICULOUS. NOW I HAVE A CHECK ENGINE LIGHT ON BECAUSE OF THE STALLING CAUSE GUNK TO GET IN CERTAIN ENGINE PARTS. I AM EXTREMELY UPSET AND DO NOT THINK IT IS FAIR THAT THE DRIVER HAS TO PAY FOR 50%. GMC SHOULD PAY FOR 100%. PERIOD. *TR

I HAVE A 2007 GMC ENVOY. THE FUEL GAUGE READS NORMAL AFTER A FILL UP AND THEN SOON DROPS TO EMPTY. IT DOES NOT GIVE AN ACCURATE READING OF FUEL IN THE TANK AND THE LOW FUEL LIGHT IS USUALLY ON. THE CHECK ENGINE LIGHT IS ALSO ON. IT SEEMS THAT THIS IS THE MOST COMMON COMPLAINT AMONG ENVOY OWNERS WITH NHTSA (NOTE THERE ARE 5 OTHER NAME PLATES UNDER WHICH THIS VEHICLE WAS SOLD). I HAVE CALLED GMC AND THEY CLAIM NO KNOWLEDGE OF THE PROBLEM. THEY OFFERED TO HELP ME CONTACT A DEALER, BUT WERE UNABLE TO REACH ONE. I CALLED THE SELLING DEALER ON MY OWN. THE SERVICE ADVISER SEEMED TO KNOW WHAT I WAS TALKING ABOUT BUT WAS NON-COMMITTAL. THE DEFECT STARTED AFTER THE WARRANTY PERIOD EXPIRED DUE TO TIME, BUT NOT MILEAGE. FINALLY I HAVE ALWAYS CONSIDERED THIS AN ANNOYANCE BUT I RECENTLY CHANGED MY OPINION ON THAT. MY WIFE, WHO DRIVES MY KIDS AROUND, POINTED OUT THAT IF SHE RUNS TOO LONG WITHOUT TOPPING OFF OR IF UNKNOWN TO HER, HER FUEL MILEAGE DECLINES SHE VERY WELL COULD RUN OUT OF GAS AND BE HIT BY A VEHICLE BEHIND HER. THERE WOULD BE NO WARNING TO HER OR TO THE VEHICLES BEHIND HER IE NO BRAKE LIGHTS TO WARN THAT SHE IS STOPPING. OF COURSE THERE WOULD ALSO BE A LOSS OF STEERING AND BRAKES. IN MY MIND THIS IS A SERIOUS SAFETY CONCERN AND IT SHOULD BE INVESTIGATED. IF GM IS UNWILLING TO FIX THE PROBLEM AND NHTSA RULES THAT THEY SHOULD NOT HAVE TO, AT A MINIMUM THEY SHOULD BE REQUIRED TO NOTIFY OWNERS OF THE NEED TO FIX THE ISSUE AND THE SAFETY REASONS WHY. *TR

I ROLLED MY WINDOW DOWN PART WAY AND IT WOULD NOT ROLL UP. THE WINDOW SWITCH ON THE DRIVER SIDE WHICH INCLUDES THE DOOR LOCK FOR THAT DOOR DID NOT WORK. MY KEY FOB WOULD NOT WORK ALSO. I HAVE BEEN HAVING OFF AND ON PROBLEMS WITH THE WINDOW NOT WORKING PROPERLY BUT IT NEVER DID THIS. I HAD TO DRIVE 10 MILE TO MY LOCAL AUTO MECHANIC AND IT ALL OF A SUDDEN WORKED. I TOOK MY VEHICLE BACK TO MY MECHANIC TODAY 2/11/13 AND HE SAID I HAVE A DEFECTIVE SWITCH AND THAT THERE IS A RECALL ON THIS VEHICLE FOR THIS PROBLEM. I CONTACTED LUNGHAMMER GMC AND THEY SAID MY VEHICLE IS NOT PART OF THE RECALL. I WOULD LIKE TO KNOW WHAT MY OPTIONS ARE BECAUSE THE DEALERSHIP SAID I HAVE TO PAY $105.00 FOR THEM TO LOOK AT IT AND MAYBE WE CAN GET GM TO DO SOMETHING. *TR

2007 GMC ENVOY. CONSUMER WRITES IN REGARDS TO SAFETY RECALL NOTICE UPDATE PROBLEMS. *SMD THE CONSUMER STATED SHE RECEIVED A RECALL NOTICE IN THE MAIL. HOWEVER, WHEN SHE CALLED GM, SHE WAS INFORMED THE NOTICE WAS FOR AN UPCOMING RECALL. AS OF DECEMBER 20, 2012, THERE WAS NO MORE INFORMATION ON THE MATTER. A MONTH LATER, THE CONSUMER CALLED GM AGAIN, AND SHE WAS THEN ASKED TO EXPLAIN THE PROBLEM. THE CONSUMER STATED SHE WAS HAVING PROBLEMS WITH THE DOOR LOCKS, SHE WAS ASSIGNED A CASE NUMBER. LATER IN THE EVENING, SHE RECEIVED A CALL FROM GM, WHO STATED THE PARTS SHOULD BE AVAILABLE IN MARCH.

I HAVE HAD MY ENVOY SLT NOW FOR 2 YEARS AND SINCE I'VE DRIVEN IT, THE CHECK TIRE PRESSURE IS ALWAYS ON FOR MY RIGHT REAR TIRE ALWAYS READS 0, MY MIRRORS HAVE A MIND OF THERE OWN, THE HEATED SEATS DON'T ALWAYS WORK AND NOW MY LEFT DIRECTIONAL DOESN'T WORK! GOT A LETTER STATING THERE WAS A RECALL ON THE DRIVERSIDE DOOR BUT NO PARTS AVAILABLE! UNHAPPY GMC ENVOY DRIVER NOT SURE ITS SUCH A SAFE SUV. *TR

I TRIED TO UNLOCK MY CAR DOORS WITH THE KEY FOB. ALL OTHER DOORS UNLOCKED EXCEPT DRIVER'S SIDE DOOR. I MANUALLY UNLOCKED IT AND NOTICED AN ODOR THAT SMELLED "HOT". I PROCEEDED TO TURN ON MY CAR AND TRY TO ROLL THE WINDOW DOWN WHICH SUDDENLY WOULD NOT WORK. THE ENTIRE PANEL ON THE DRIVERS SIDE DOOR WOULD NOT FUNCTION. I DROVE ABOUT .3 MILES AND MY DRIVERS SIDE WINDOW STARTED TO GO DOWN AND THEN IT STOPPED IT DID THIS AGAIN AND THEN THE ENTIRE WINDOW WENT DOWN AND I HEARD A TINY "POOF' AND SMOKE STARTED BARRELING OUT OF THE ENTIRE DOOR PANEL. I IMMEDIATELY THREW MY CAR INTO PARK, TURNED IT OFF, OPENED THE DOOR, JUMPED OUT AND TURNED ON THE HAZARD LIGHTS. CALLED THE FIRE DEPARTMENT AND BY THE TIME THEY ARRIVED THE SMOKE HAD GONE AWAY THEY TRIED TO START IT AND IT TURNED OVER VERY QUICKLY, TOO QUICKLY THAT THE FIREMAN MADE A COMMENT ABOUT IT. IT WOULD NOT START. THEN HE TRIED AGAIN AND IT WOULD DO NOTHING. HAD IT TOWED. *TR

TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, A BURNT WIRING ODOR EMITTED INSIDE OF THE VEHICLE. THE FOLLOWING DAY, THE CONTACT NOTICED THE FRONT DRIVER'S SIDE POWER WINDOW SWITCH FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO MADE HER AWARE THAT THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 12V406000 (VISIBILITY: POWER WINDOW DEVICES AND CONTROLS). HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.

TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING 45 MPH SMOKE STARTED TO EMIT OUT OF THE DRIVER SIDE DOOR. THE CONTACT MENTIONED THAT THE WINDOW CONTROLS FAILED. THE CONTACT WAS INFORMED OF RECALL NHTSA CAMPAIGN ID NUMBER: 12V406000 (VISIBILITY: POWER WINDOW DEVICES AND CONTROLS). THE DEALER WAS NOTIFIED OF THE FAILURE WHO VERIFIED THAT THE VIN WAS NOT PART OF THE RECALL. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 106,000. UPDATED 11/28/12*LJ THE CONSUMER STATED THE WINDOW SWITCH HAD MELTED AND TURNED BLACK. IT HAD WATER TRACK MORKS AND HAD BURNED AREAS WHERE THE CIRCUIT BOARD MEETS THE PLASTIC HOUSING, AS WELL. UPDATED 12/3/2012 *JS