2004 GMC ENVOY XUV Complaints

THE CONSUMERS ROOF RACK ON THE VEHICLE BLEW OFF WHILE DRIVING. THE ROOF RACK WAS HANGING ON THE VEHICLE,THE OTHER HIT THE ROAD AND BOUNCED ON THE TURNPIKE. THE DRIVER SAW THE OTHER VEHICLE SWERVING TO MISS THE ROOF RACK, BUT NO ACCIDENT OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED, BUT WANTED TO FILE A COMPLAINT FIRST. *AK *SC *JB

DT: THE TAILGATE INTERLOCK FAILED. THE TAILGATE COULD HAVE FALLEN OFF. IT WAS DANGLING ON 1 HINGE. *AK *SB *AK

WHILE SITTING IN A DRIVE THROUGH WINDOW AT A RESTAURANT WITH THE VEHICLE IN DRIVE TWO MEN ENTERED THE REAR OF THE VEHICLE, SHOT THE CONSUMER, AND TOOK THE VEHICLE. CONSUMER WAS CONCERNED AS TO HOW THE MEN ENTERED THE REAR OF VEHICLE SINCE THE VEHICLE WAS IN GEAR, AND ALL DOORS WERE SUPPOSE TO BE SECURED. AFTER RECEIVING THE VEHICLE BACK DEALER MADE THE NECESSARY REPAIRS, AND TOLD THE CONSUMER THAT THE AUTOMATIC LOCKS WERE PROGRAMMED BY THE CONSUMER, EVEN THOUGH THE MANUAL STATED THEY WERE PROGRAMMED FROM THE FACTORY. CONSUMER PROGRAMMED THE LOCKS, AND THEY WORKED FOR THREE DAYS. THEN, CONSUMER TOOK THE VEHICLE BACK TO THE DEALER, AND THEY PROGRAMMED THE LOCKS. IT LASTED FOR THREE WEEKS, AND THEN CHANGED AGAIN, ALLOWING THE REAR LOCKS TO ALLOW ENTRY WHEN THE VEHICLE WAS IN GEAR. THIS PROCESS CONTINUES, AND THE VEHICLE LOCKS WERE STILL DEFECTIVE.*AK

I WASHED MY ENVOY AT A CAR WASH BY HAND I WANTED TO SEE IF THE SELLS MAN WAS RIGHT ABOUT YOU CAN WASH THE INSIDE OF THE TRUCK WHEN I FINISHED THE BACK HATCH WOULD NOT CLOSE IT TOOK AN HOUR TILL IT DRIED TO CLOSE. THEN IT RAINED AND I HAD TO OPEN THE BACK GATE AND IT WOULD'T CLOSE I TOOK IT TO THE DEALER RIGHT AWAY AND THEY REPLACED THE ELECTICAL PARTS BECAUSE THEY SAID THEY HUNG DOWN TO LOW AND GOT WET THEN WHEN I PICKED UP MY ENVOY THE BACK WINDOW WOULD GO DOWN WITH THE KEY BUT WOULD'NT GO BACK UP SO I WENT IN AND ASKED ABOUT THAT HE SAID THAT IS ONE THING WE DID NOT ORDER A PART FOR SO YOU WILL HAVE TO COME BACK WHEN WE GET THAT PART IN. NOW AFTER EVERYTHING HAS BEEN REPLACED I HAD PROBLEMS AGAIN THIS TIME IT WAS COLD NOT RAINING IAM TAKING IT BACK ON THURSDAY TO SEE WHAT HAS WENT WRONG. *AK

I PURCHASED A "NEW" 2004 GMC ENVOY, THE VEHICLE IS APPROXIMATEYL 11/2 TO 21/2 INCHES HIGHER ON TH LEFT SIDE. THE VEHICLE LEANS TO THE RIGHT, I TOOK THE VEHICLE TO THE DEALER FO THEM TO INVESTIGATE THE PROBLEM. THEY REFUSED TO DO ANYTHING BECAUSE "GM" TOLD THEM NOT TO DO ANYTHING UNTIL THERE WERE A CERTAIN AMOUNT OF MILE ON THE VEHICLE. I FEEL THIS PROBLEM SHOULD BE INVESTIGATED AS THE CENTER OF GRAVITY IS CHANGDE AND COULD CREATE A "ROLL OVER " SITUTAION IF THE PROBLEM ISN'T ADRESSED. PERHAPS THE DEFECT HAS ALREADY CAUSED SOME ROLL OVER ACCIDENTS.. *AK

MY ENVOY XUV (8CYL) HAS ENGINE TROUBLE, WHICH GMC SAYS IS NORMAL. IT OCCASIONALLY HAS EXTREMELY ROUGH IDLE, MORE TIMES THAN NOT, IT HESITATES AS IF TRYING TO DECIDE IF IT'LL STALL OUT OR NOT. USUALLY THIS HAPPENS WHEN ATTEMPTING TO RESUME DRIVING AFTER SITTING AT A LIGHT OR AFTER OTHER COMPLETE STOP. I FEEL THAT THIS ONE DAY MAY GET ME REAR ENDED OR T-BONED BY ANOTHER CAR. SADLY, I NOTICED THIS SINCE THE FIRST DAY I DROVE IT OFF THE LOT BRAND NEW.*AK

WHILE THE VEHICLE WAS PARKED, THE REAR PASSENGER GLASS EXPLODED. THE TEMPERATURE WAS NOT HOT OUTSIDE, 68 DEGREES. THERE WAS NO ONE IN THE VEHICLE AT THE TIME. THE CONSUMERS WIFE HEARD A SOUND LIKE A WATER BALLOON HAD JUST BEEN POPPED. THE CONSUMER STATED NOTHING HIT THE VEHICLE. THE VEHICLE WAS PARKED IN THE CONSUMERS DRIVE WAY. *JB

ON 3 SEPARATE OCCASIONS SUN ROOF STUCK IN AN OPEN POSITION. DEALERSHIP REPLACED THE SUN ROOF MOTOR. THIS PROVIDED A TEMPORARY SOLUTION. ALSO, AT 6,000 MILES, SEVERE AND UNCONTROLLABLE VIBRATION OCCURRED IN THE ENTIRE BODY OF THE VEHICLE WHEN THE REAR WINDOWS WERE OPENED. VIBRATION OCCURRED WHEN THE VEHICLE'S SPEED EXCEEDED 55 MPH. DEALERSHIP REPRESENTATIVE INDICATED AFTER TEST DRIVING THE VEHICLE THAT THE VIBRATION WAS NORMAL, AND ONLY ONE REAR WINDOW SHOULD BE OPENED AT A TIME. CONSUMER FELT THE VIBRATION WAS CAUSED BY A DESIGN FLAW IN THE REAR WINDOWS.*AK

WHILE TRAVELING ON INTERSTATE 90 AT 75 MILES PER HOUR, THE REAR TAILGATE GLASS IMPLODE INTO THE PASSENGER COMPARTMENT FOR NO APPARENT REASON. NOTHING HAD COME IN CONTACT WITH THE REAR GLASS, NOR WHERE THERE ANY OTHER VEHICLES IN THE AREA AT THE TIME TO HAVE CAUSED THIS THE GLASS WAS SPRAYED ALL AROUND IN THE PACK COMPARTMENT OF THE VEHICLE. *LA