2010 GMC SIERRA 1500 Complaints

DASHBOARD IS CRACKING AND PARTICULARLY AROUND THE PASSENGER AIR BAG. THERE IS NO REAL WAY TO REPAIR THIS. WHEN WE SPEAK TO GM DEALERSHIPS, THEY TELL YOU THEY KNOW IT IS A PROBLEM AND ARE WILLING TO REPLACE THE DASH BUT THEY WILL CHARGE EXORBITANT AMOUNTS TO DO SO. THE SECOND PROBLEM IS THAT THE DOOR HANDLES ARE NOT SAFE. ONE OF THE REAR DOOR HANDLES HAS ALREADY BROKEN. IF YOU PULL ON THEM JUST THE SLIGHTEST BIT TOO HARD, THEY CRACK ON THE INSIDE, CAUSING THE HANDLE TO FALL OFF AND BE INOPERATIVE. ONCE AGAIN, GM IS AWARE OF THE FAULTY PARTS BUT WILL NOT RECALL ON THIS MATTER. BOTH OF THESE ISSUES ARE SAFETY CONCERNS AND ARE WIDESPREAD. I KNOW THIS TO BE TRUE BECAUSE ONCE MY DASH STARTED CRACKING, I LOOKED ONLINE TO SEE IF OTHERS WERE HAVING THE SAME PROBLEM. SURE ENOUGH, I LEARNED THAT THIS IS VERY WIDE SPREAD. THERE ARE EVEN AFTERMARKET COMPANIES THAT HAVE STARTED TO MAKE PLASTIC DASH COVERS TO FIT DIRECTLY OVER OUR DASHBOARDS JUST BECAUSE IT IS SO WIDESPREAD. GM MUST RECALL THESE TWO DEFECTS. KINDLY INVESTIGATE?

DASH CRACKED UNDER WARRANTY AND WAS REPLACED IMMEDIATELY BY THE DEALER (HOWARD BENTLEY IN ALBERTVILLE,AL). REPLACEMENT DASH HAS CRACKED AGAIN. MY CONCERN IS THIS IS A KNOWN ISSUE WITH CERTAIN GM MODELS AND IN THE EVENT OF A CRASH THE PIECES OF COMPROMISED DASH WILL BECOME A PROJECTILE INSIDE THE VEHICLE.

NOTICED A CRACK DEVELOPED IN THE DASH, AT THE PASSENGER AIRBAG SEAM, SHORTLY AFTER THE BUMPER TO BUMPER WARRANTY ENDED. STILL HAD ROUGHLY A YEAR LEFT ON THE POWERTRAIN WARRANTY WHEN THE ISSUE OCCURRED. THE DEALER STATED THAT THERE WAS NO RECALL OR ANYTHING THEY COULD DO, BUT ALSO STATED THAT THEY HAD SEEN MANY TRUCKS WITH THIS SAME ISSUE. 3 YEARS OLD AND THE DASH HAS ALREADY CRACKING??? CONCERNED THERE MAY BE AN ISSUE, IF THE AIRBAG EVER HAS TO DEPLOY. WOULD HAVE REPORTED IT SOONER, IF I KNEW ABOUT THIS SIGHT.

CRACKED DASH LEFT TOP CORNER OF PASSENGER AIR BAG AREA. SAME AS EVERYONE ELSE ON HERE. REPLACED DRIVERS SIDE SEAT MOTOR AT$132. REPLACED DRIVERS SIDE REAR WINDOW REGULATOR AT $165 WITH LABOR AT $60. REPLACED BOTH DOOR HANDLES AT $89 WITH LABOR AT $60. HAD TO RENT A CAR FOR 4 DAYS IN THE AMOUNT OF $285. THIS ALL HAPPENED IN NOV. AND DEC. OF 2015. NONE OF WHICH IS COVERED BY MY EXTENDED WARRANTY PURCHASED FROM DEALER. ALSO THE PAINT IS BUBBLING AROUND THE REAR CARGO LIGHT. ALSO NOT COVERED UNDER MY "PAINT WARRANTY". AT THE TIME OF ALL THIS HAPPENING WE HAD LESS THAN 65,000 MILES ON THE VEHICLE.

CRACKED DASH ON OUR 2010 GMC SIERRA. THERE IS A SMALLER CRACK ON THE PASSENGER SIDE AND A VERY LARGE CRACK ON THE DRIVERS SIDE AND IT KEEPS GETTING BIGGER. THE BIG CRACK ABOVE THE STEERING WHEEL RATTLES A LOT WHILE DRIVING AND VERY IRRITATING. THE BIGGEST ISSUE WE HAVE REGARDS SAFETY. IF WE WERE IN A WRECK AND THE AIRBAGS WOULD DEPLOY WITH THE DASH CRACKED THAT BAD, WE FEAR THAT IT WOULD SHATTER IN MANY PIECES. WE HAVE TAKEN VERY GOOD CARE OF THE TRUCK, IT IS GARAGE KEPT AND A SUN SHIELD USED WHEN PARKED IN THE SUN. IT HAS 58,000 MILES AND IS A 2010. THIS IS CLEARLY A DEFECT IN THE DESIGN AND BELIEVE THAT GM SHOULD REPLACE IT, BUT AFTER MANY CALLS TO GM DIRECTLY, THEY REFUSE TO PAY FOR IT TO BE REPLACED.

THE DASH ON MY TRUCK BEGAN CRACKING AT AROUND 36,000 MILES AND I WAS TOLD THAT THERE WAS NOTHING THAT COULD BE DONE AS MY TRUCK WAS OUTSIDE OF THE WARRANTY COVERAGE. SINCE THEN I HAVE HAD MANY ADDITIONAL CRACKS AND HAVE HEARD THAT THE CRACKED DASH ENDS UP BREAKING APART AND BECOMING SHRAPNEL IN THE VEHICLE IN THE EVENT OF AN AIRBAG DEPLOYMENT. THIS IS A COMMON ISSUE ON THESE VEHICLES AND I THINK GM SHOULD OFFER RECALL AND INITIATE A FREE OR REDUCED COST REPLACEMENT OF THESE DASH PANELS TO PREVENT INJURIES.

CRACK ON DASH BOARD NXT TO AIRBAG CONTACTED GMC BUT THEY HAVE NOT TAKEN CARE OF THE MATTER IM CONCERN IF AIRBAG DEPLOYS SHRAPNEL WILL FLY INTO MY YOUNG CHILD FACE I NEED THIS TAKEN CARE VERY IMPORTANT MATTER THANKS.

MULTIPLE CRACKS ON DASHBOARD. THE FIRST TWO (2) CRACKS APPEARED ABOUT 3 YEARS AGO (TRUCK ONLY THREE YEARS OLD AT THAT TIME) LOCATED ON PASSENGER SIDE OF DASH - ABOVE WHERE GLOVE BOX ENDS. JUST FOUND ANOTHER CRACK THIS PAST WEEKEND WHEN CLEANING DASH. (TRUCK IS NOW 6 YRS OLD - JUST FINISHED PAYING IT OFF!!) THIS ONE IS LOCATED ON LEFT SIDE OF DRIVER SIDE, ABOUT HALF WAY BACK. MY CONCERN IS THAT THE DASH IS NOW COMPROMISED. IN THE EVENT THE AIRBAGS ARE DEPLOYED, MY CONCERNS ARE THAT THE AIRBAGS MAY NOT COME OUT, COME OUT IMPROPERLY DUE TO THE CRACKS, OR THAT THERE MAY BE ADDITIONAL DASH PARTS BECOMING A PROJECTILE THAT COULD CAUSE MORE HARM. IN READING THIS SITE IT SEEMS THAT THIS IS A KNOWN PROBLEM THAT SHOULD BE ADDRESSED BEFORE IT CAUSES A MAJOR PROBLEM. THIS TRUCK HAS BEEN KEPT IN PARTIAL SHADE AND HAS ALWAYS HAD A SUNSCREEN IN PLACE WHEN NOT IN USE.

I CONTACTED GMC ON 10/26/2015 TO INFORM THEM THERE WAS A CRACK IN THE DASHBOARD ON THE UPPER LEFT SIDE OF THE PASSENGER AIRBAG. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE FIRST TIME BRIAN HARRIS GMC, THE DEALER I PURCHASED THE TRUCK FROM, REPLACED THE DASHBOARD UNDER THE MANUFACTURER'S WARRANTY. I ALSO TOLD ANDRE AT GMC I HAVE HAD TO REPLACE ALL 4 DOOR HANDLES AND NOW THE 2 BACK DOOR HANDLES ARE BROKEN AGAIN. ANDRE TOLD ME TO HAVE THE DEALER ASSES THE PROBLEM. DAVID, THE SERVICE REP. AT BRIAN HARRIS SAID THEY WOULD REPLACE THE DOOR HANDLES UNDER MY EXTENDED FACTORY WARRANTY, AND WAIVE THE DEDUCTIBLE, BUT GMC WILL NOT COVER THE DASHBOARD. I COULDN'T UNDERSTAND WHY THE DASHBOARD WAS NOT COVERED AND WAS TOLD IT WAS GMC"S OPTION. I DISAGREED AND EXPLAINED THIS IS A SAFETY ISSUE. WHAT IF THE AIRBAG DOES NOT FUNCTION PROPERLY OR NOT FUNCTION AT ALL. IF IT DOES DEPLOY WILL IT THROW SHARDS OF PLASTIC AND INJURE THE PEOPLE IN THE TRUCK? HE SAID HE UNDERSTOOD BUT THERE WAS NOTHING HE COULD DO. SO I NOW HAVE A CRACK IN THE DASHBOARD OF MY TRUCK FOR THE SECOND TIME. WHAT ELSE CAN I DO?

ENGINE LIGHT CAME ON - TOOK TO DEALER - WAS TOLD IT WAS PO455 CODE EVAP FAILURE - EVAP VENT VALVE STUCK OPEN. WAS TOLD THAT IT WAS A KNOWN PROBLEM BUT NOT COVERED BY GMC - COST $501.17