2023 GMC SIERRA 1500 Complaints

While driving home from Phoenix on Hwy 95, 30 Miles out of Tonopah on the way to Reno engine propulsion and the complete engine failure occurred while driving at 75 mph. No warning at all. No cell service, had to use Onstar to be our savior. Thank God they sent a tow truck, although my wife and I with 2 dogs had to wait 4 hours for the tow truck, while semi’s rolled by us going 80 mph. Dealer performed diagnostics on my truck and has to replace the engine due to engine failure. I had the recall completed in September with the new approved oil and cap. I know this is an ongoing problem with GM’s 6.2 engine. Complete engine failure while driving at 75 mph. No engine warning sign. Screen went blank. I will no longer trust this truck or have any confidence in the truck once I get it back. I sure hope GM pays for this. This has caused me endless anxiety.

While entering the freeway at approximately 45 MPH not towing the rear wheels locked for a second, truck went into the Limp mood, and dash said reduce speed, service transmission. Dealer pulled codes, P0700 and P0747...the order says cause document #6998510."replace spacer plate, check balls and valve." Correction: DTC P0747 set Dealer told me the put the new updated valve in but I don't see that on the repair order? I asked about the GM extended warranty ( I think it's 10 years, 150,000 miles). they said it didn't apply to my vehicle?

This complaint involves a sudden failure of my vehicle’s Anti-Lock Braking System (ABS) and Forward Collision Warning system, both of which are critical safety systems. While driving my [XXX] son to school, multiple warning lights suddenly appeared on the dashboard without any prior indication of a problem. The vehicle displayed a warning message instructing me not to exceed 36 miles per hour, and several system alerts activated simultaneously, my ABS brake system failed and a transmission failure warning. These issues appeared suddenly while the vehicle was in normal operation. Prior to this incident, the vehicle had been functioning perfectly. The evening before, I had driven the vehicle to pick up my son from wrestling practice with no issues. The following morning, during a routine trip to school, these critical safety warnings appeared without warning. Because the warnings involved the braking system, I immediately took the vehicle to Beach Buick GMC for inspection. The dealership diagnosed the issue as a software failure affecting the braking system and informed me that the vehicle required a software update and system download in order to restore proper operation of the brakes and related safety systems. I was required to pay over $300 for this repair because my vehicle is approximately 3,000 miles outside of the warranty period. However, I believe a failure involving the braking system and safety warnings should not occur suddenly in a properly functioning vehicle and should not be treated as a normal maintenance expense. I contacted **General Motors customer service to ask why a failure involving a critical safety system would not be covered or investigated further. The only explanation provided was that the vehicle was outside of the warranty period. I requested a written explanation of their decision for my records, but I was told that providing written explanations is against company policy. I have more to say but I am out of characters... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMA

Getting off on highway and when I got to the light the truck stuttered and shut off. will not turn back on. when I try to start it it stutters and will not turn on

P1098 code for coolant control valve malfunction causing a radiator leak. Should be covered under warranty, but Wyatt Johnson in Clarksville Tennessee giving me the complete run around trying to get me to pay $3500 for a radiator replacement.

While traveling on a major Route, the truck just turned off while driving. The truck was stuck in the middle of a two lane major route. Truck would not start or turn on. I was unable to put hazards on or put the truck in neutral. The engine siezed due to the GM recall. After having the engine replaced by a certified GM dealership, a few days later the Throttle body stopped working. Again, keeping me stuck. Certified GM dealership had to replace the throttle body.

On Saturday at approximately 5:30 p.m., while driving on a two-lane city street with vehicles around me, my GMC Sierra began malfunctioning. The gauges flickered, warning lights appeared, and a transmission warning activated. As I attempted to safely pull over, the vehicle began stuttering and then completely stalled in the middle of traffic. Cars swerved and honked to avoid hitting me. Fortunately, no collision occurred, but the situation was extremely dangerous and frightening. AAA towed the vehicle to the GMC dealership. When I informed them of the incident, I received a text asking whether an over-the-air update had been performed prior to the stall. I confirmed the vehicle had received an update within the past three months. I was then told there is a bulletin stating that after an over-the-air update, the vehicle may suddenly lose communication with multiple modules and stall. The foreman indicated this was likely the cause and that they were consulting Technical Assistance. I asked when it is considered safe to drive a GMC vehicle following an update, as I was never warned that the vehicle could suddenly lose power and stall without notice. I was told they were investigating further. Yesterday, I was informed that engineering directed them to replace the ECM (Engine Control Module) and the Fuel Pump Control Module, with the ECM expected to arrive next Wednesday. I have not been given a confirmed timeline for completion. This appears to be a serious and known issue within GMC, yet there has been no recall and no warning provided to consumers. I was unknowingly driving a vehicle susceptible to sudden and complete power loss. This failure placed my life, my family, and the safety of others at significant risk.

Driving along a main road at 40-45 MPH and coasting toward a traffic light, the engine stalled out. Traffic light turned green and the vehicle would not accelerate. There were no warnings, check engine lights, or sounds. I could not pull to the shoulder due to traffic and had to pull into a left hand turn lane. The truck would not restart. Electrical systems seemed fine. Engine would turn over but not start on multiple attempts. One attempt finally got it to start but it immediately stalled. I was stuck in a dangerous situation at a busy intersection and no way to move the vehicle. It has been towed to the dealership.

Vehicle exhibited a sudden loss of power, dash screen stated a restart of the vehicle was needed. I was able to coast into a neighborhood upon attempting to restart the vehicle nothing would happen and it would not even attempt to turn over, proceeded to contact onstar for roadside assistance, vehicle taken to nearest GMC dealership where it was determined to have engine failure and a new engine under warranty will be installed.

While driving the vehicle I received dash warnings of temperature rise. Pulled over and saw a large coolant leak coming from right side of engine compartment. Towed to dealership. Dealership informed me that coolant hose coming from heater core was routed by the manufacturer so that it rubbed on the frame. Dealer indicated problem persists on all vehicles and no given, other than replacing the hose and not remedy the problem. New hose will be in contact with frame again, causing inevitable where and breakage. Dealer did not cover under warranty nor did they offer solution for repair other than replacing those hose.